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Victory Blinds
3.7 from 331 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (6)
  • Return Claim MadeYes (1) · No (5)
  • Warranty Claim MadeYes (2) · No (4)
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Maryanne C.

Maryanne C.Greater Melbourne (Metropolitan), VIC

  • Verified customer

roller blinds

published

Recommended to use Victory from a friend, friendly and expert advice
Product arrived , small issue with installation , however they were quick to respond with several choices to fix the problem. Fixed quickly in professional and friendly matter with a smile

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes

The reviewer stated that an incentive was offered for this review

John

JohnGreater Melbourne (Outer), VIC

  • 5 reviews

Shade Blinds

published

We had 3 exterior blinds fitted & the quotation/measuring process was very informative. All details as to appointments & fittings were very good & on time. We did have a measurement problem on 1 blind but the company were very prompt in rectifying that issue.

Incentivised ReviewNo

No mistakes, just good old fashioned good service with a very adequate product

published

I wanted functional window coverings (privacy and temperature regulation). I'd had quotes from high end providers who (unnecessarily) suggested very decorative solutions. I could afford either but also considered the sensibility of paying so much for simple function. I may want to change in 5 years... The house itself had enough character without needing decorative window furnishings. Victory blinds attended in a timely fashion, listened, made suggestions, and delivered a smart looking totally serviceable solution in a short time frame at 1/3 cost of the high end "over the top" services who I senses were trying to "upsell". Thanks Victory for a practical and appropriate solution with no fuss.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Karl Degering

Karl DegeringGreater Melbourne (Metropolitan), VIC

  • Verified customer

Another successful Window Furnishings Customer

published

This is the second time that we have worked with 'Victory' for blinds & drapes in our house & specifically again with Consultant - Vince Armao, his product knowledge is boundless, he is warm & friendly & yet very professional & courteous, he had great advice & suggestions. Installation advice followed on seamlessly, we were kept abreast. Installation was undertaken by Tony, great job - every thing just fitted perfectly, aligned where necessary, again professional & courteous. Tidied up impeccably when completed. Extremely pleased! We have no hesitation in recommending Victory & have actively done so on many occasions!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Victory Blinds
Victory B.Victory Blinds
Rossco

RosscoSouth East Queensland, QLD

Outdoor blinds

published

We had our outdoor ziptrak blinds installed 4 years ago and we had a problem with the largest blind. Victory came and assessed the blind and replaced the bottom rail within a couple of weeks. These blinds have a 5 year warranty and the service guys were great. Thanks Victory!!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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1 comment
Victory Blinds
Victory B.Victory Blinds

Jodie Hickey made it so easy!

published

I appreciated the advice on various windows, all delivered on time. Quality of the product is very good .. my son is very happy having blinds in his room. Thanks victory

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Victory Blinds
Victory B.Victory Blinds
Soprano

SopranoBendigo

  • 2 reviews
  • 1 like
  • Verified customer

New track

published

I needed a new track for one of my blinds which had been broken by a house guest. Took a little longer to be installed than planned, but the work was done neatly and it is an improvement on the old one! Might get the rest changed eventually...

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Victory Blinds
Victory B.Victory Blinds
HM2

HM2Greater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 4 likes

Bathroom plantation shutters look great!

published

I recently purchased my second lot of plantation shutters through Victory. After renovating my downstairs bathroom I decided to install plantation shutters and they look fantastic! Victory and Fiona were great to deal with the first time and it was even easier the second time being a repeat customer.
There can be quite a long lead time until the blinds are ready, but the product and the price are worth the wait.

1 comment
Victory Blinds
Victory B.Victory Blinds

Thank you for taking the time to leave a review and welcome back to the Victory Curtains and Blinds family! We are so pleased to hear it was well worth the wait :) Enjoy and best wishes from Fiona and the team at Victory Curtains and Blinds.

outdoor awning binding/finish!

published
1 comment
Victory Blinds
Victory B.Victory Blinds
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My experience with the Victory blinds that we recently purchased

published

I was very impressed with Jodie, the Victory Blinds rep who came over with samples of blinds for us to choose from. She was punctual, friendly and completely professional and there was a follow up call just to make sure that we were happy with the blinds. If l was in charge of your Company, l would definitely promote her! Regards, Chana Lerner. PS, the man who came to install the blinds was also punctual and efficient, l would definitely recommend your Company

3 comments
Victory Blinds
Victory B.Victory Blinds
Chana L
Chana L

Best wishes to Victory Curtains and Blinds and to Jodie, a model employee!☺️

Victory Blinds
Victory B.Victory Blinds

Thank you Chana, we'll be sure to pass that feedback on to Jodie :)

Well Done

published

Very Pleased with our outdoor blinds especially the Consultant Jim and the Installer i think his name was Hakan fantastic job will recommend the product and the company again. Thanks happy customer Phil Doncaster

1 comment
Victory Blinds
Victory B.Victory Blinds

Hi Phil. Thank you for taking the time to share your experience with us and welcome to the Victory Curtains and Blinds family! We hope you enjoy your new outdoor blinds and wish you well, from the team at Victory Curtains and Blinds.

Great blinds and plantation shutters

published

We are very pleased with our blinds and shutters. We had wonderful customer service from Jodie Hickey when selecting the blinds.

1 comment
Victory Blinds
Victory B.Victory Blinds
Jan R

Jan R

  • 2 reviews

Very happy with all staff.

published

I had my new blinds measured and installed about 12 months ago and was very happy with the whole process and delighted that 12 months later they are still attractive and working well.
I had Victory Blinds staff back recently for an additional blind and again was very pleased with the measuring and installation.
Very professional, timely and pleasant staff to have in my home and they have all done a great job.
And I would definitely use them again.

Good customer service!

published

Suzanne Pringle was customer orientated and quality focused throughout the entire process. We chose a colour however it was not in stock any more and Suzanne was not told so when we called to query where the blinds were she got straight onto it and visited us again to discuss other options. I highly recommend her as Decor Consultant. The person who came to fit the blinds was quick and tidy. Overall happy with the service even though there was a delay.

Very happy with our E-Zip outdoor blinds.

published

Sue was amazing. From our first contact she was very happy to assist and answer all our questions. She followed up anything that couldn't be answered on the spot in a timely manner and made contact with us promptly. Also contacted us after job was completed to ensure we were happy.

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Gabrielle

GabrielleMelbourne

  • 2 reviews
  • Verified customer

Overall Experience.

published

My first experience was with the sales rep (Sue Pringle) who came to my home and spent several hours with me while I deliberated styles and colours. She was very very patient and very helpful.
Quote was completed on the spot and I ordered the products within a week (1 holland blind and 1 small plantation shutter).

Both were installed last week and I am very happy with both products. So happy with the shutter that I have organsied to get a quote to get 3 more rooms done.

My only issue with the whole process was the lack of communication in regards to the installation. The installer did not turn up on the arranged day and there was no contact made to advise there was an issue and make alternative arrangements.

Great Staff

published

I had my small new house measure and quoted by Sue from Victory Blinds. Sue was excellent, straight forward and down to earth. She helped me to choose the right colours, chord and finish for our windows without trying to encourage me to purchase blinds that were over the top and excessive.
Sue made sure that I was kept in the loop throughout the entire Victory Blinds experience.
The blinds are fitted and look great.
Thank you Sue and Victory blinds for a great value product, that look flash and are fit for purpose.

J9

J9Greater Melbourne (Outer), VIC

  • 62 reviews
  • 56 likes
  • Verified customer

Some hiccups second time around but all good in the end - quality products

published

Patiently dealt with all our requests leading up to and after installation.

published

We were pleased with the patient manner Kevin and his team exhibited listening to and accommodating our several specific requests for our full set of window curtains.

Great Service

published

We just had some outdoor Ezips installed and i must say they are so good we love them. Also the customer service we received was excellent from the sales rep all the way through to the installation thanks again guys.

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Questions & Answers

Peter

Peterasked

do you have oval window Hold Down Clips for sale?

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Peter
Could you please provide more info here? Is this for curtains and drapes?

Alexia

Alexiaasked

What is the difference between Woodlore and Normandy shutters??

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Alexia,

Normandy Shutters are made from Phoenixwood (Firmiana Simplex). The timber is classed as a hardwood and comes from the Sterculiaceae (Cacao) family of trees.

Woodlore Shutters are manufactured from Customcraft – a man-made product that is a combination of timber fibre and glue. It is very stable and does not warp when used in low-moisture conditions.

Please let us know if you have any further questions here.

Kind regards,
VCB Customer Experience Team.

Khiwa

Khiwaasked

How much is vatcal blind for 3 windors?

No answers

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