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Victory Blinds
3.6 from 337 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (35)
  • Return Claim MadeYes (1) · No (38)
  • Warranty Claim MadeYes (3) · No (38)
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jrdawog

jrdawogGreater Melbourne (Outer), VIC

  • 3 reviews

the 5 year warranty counts for nothing

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James

JamesVictoria

  • 32 reviews
  • 22 likes
  • Verified

Good quality products but had issues with the advice received

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Curtain shrinkage - warranty nightmare

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Quick response

published

Shout out to Victory Blinds. I had blinds installed in June 2020. I noticed a problem in late November and contacted them. They came out to assess the problem, agreed it needed fixing, and by 23 December 2020, the problem was fixed. It was all very straightforward and easy, and I will be using them again for sure. Well done to the Victory Blinds team.
Eva

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Maeve

MaeveGreater Melbourne (Metropolitan), VIC

Great service and great product

published

We had a great experience with Edwina at Victory Blinds (Noble Park, VIC). She was absolutely wonderful to deal with, and honest about colours, fabric etc. The end result is beautiful. Cannot fault the service or the product.

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Handan O.

Handan O.Greater Melbourne (Outer), VIC

Loveeee my blinds

published

I would highly recommend victory blinds. My blinds were ready in the time frame but due to restrictions had to wait. And i finally got them the whole experience was great. Adrian Correnti was great to work with he gave me great ideas helped me choose the perfect blinds for my new home. Thank you so much Adrian

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Andrew

AndrewSouth East Queensland, QLD

Great product & service!

published

We have just had our new Dual Roller Blinds delivered and installed and we are, to say the least, absolutely delighted with the result! The service from Victory has been exceptional, from the very beginning with an in-home quote provided by Sarah who, shared her knowledge experience and expertise, to help us make the right decisions. The blinds were even manufactured and delivered slightly earlier than promised and Anthony was on time, professional and courteous, as he installed the new blinds without fuss! I recommend Victory & their products without hesitation.

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Warranty Claim MadeNo
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Chris and Aprille

Chris and AprilleSouth East Queensland, QLD

  • 2 reviews

Thumbs up!!

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Absolutely amazinggggg

published

We could not be happier with the overall service with our curtains. We dealt with Adrian who was professional, friendly and knew exactly what we wanted and helped choose the best color and style for our home. These sheer curtains have made a big difference to the look and feel of our home and couldn’t be happier. Highly recommended

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Warranty Claim MadeNo
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Sonia Smith

Sonia SmithGreater Melbourne (Metropolitan), VIC

Fantastic Customer Service !

published

We are really loving the new Victory Blinds installed throughout our house. As soon as we got the keys to our new abode, our consultant Jodie Hickey timed it so that she could measure up for our blinds so that we wouldn’t be without window coverings for long at all. Jodie was thoroughly professional and had some great tips on which blinds might suit our particular house, and where privacy screen blinds might be useful etc. All blinds were installed with care, and look perfect. Well done Jodie and Victory Blinds, very happy customers here !

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Richard F.

Richard F.Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified

Professional installers, high-quality products

published

I've used Victory for a couple of installations at our house. Both times they have been highly professional, on-time and used quality products. Communication before install was excellent. Highly recommended.

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David Ling

David LingMelbourne

  • 6 reviews
  • 3 likes

Service issues

published

We are happy with our blinds which were installled in a new home 6 years ago.
One repair was undertaken under warranty with callout charge as described by others.
Now we have another repair requiring a $20 odd part.
After three weeks of phone calls emails and messages we are still waiting.
Technicians don’t seem to know about our blinds even though they are still in their records.
Enough for me to suggest alternatives for people wanting blinds.

Incentivised ReviewNo
Warranty Claim MadeYes
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Retired

RetiredGippsland, VIC

All Good Until Warranty Issue

published

Free measure and quote, free installation, but be aware that you have to pay $90 to get someone from Victory Curtains and Blinds to come out and check a warranty issue even when well within the warranty period. Am in Regional area and in future will use a local shopfront business rather than deal with a business out of the back of a van.

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GenDen

GenDen

  • 2 reviews

Customer service requires a LOT of follow up

published

I purchased Victory Blinds products for my whole house 10 years ago. I was happy at the time. The past 2 years I've had to work with repairs twice on some routine maintenance issues. They are terrible! On this occasion it's taken 3 phone calls and 3 emails to finally get someone to be accountable. Then a further week of wasted time until they decide to pull their finger out and order the part. I had a similar experience last year. At east they do help, but you'll need to schedule daily follow up calls until your issue is resolved.

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installation of double track curtain and sheer curtains

published

Parking is difficult on the street where we live so I had parked my car on the road so he could use that spot.
Derek our installer was fantastic, our tracks where too long to fit in lift so he had to carry them up stair well.
Curtains look amazing!
Thanks again for the great work.
anne

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Toni Lawson

Toni LawsonGreater Melbourne (Metropolitan), VIC

Exemplary staff

published

All of the contractors with whom I have dealt have been exemplary, from initial measure & quote, technician and installer. I would be more than happy to use Victory again or recommend to others.

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Ken

KenGreater Melbourne (Metropolitan), VIC

5 Times Used and 5 Times Pleased.

published

My 5 experiences using Victory Blinds have always been excellent. From the quote stage by Edwina to the installation by Pascal had been professional, friendly and prompt. I cannot more highly recommend.

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Daryl W

Daryl WGreater Melbourne (Outer), VIC

  • Verified

Easy process start to end

published

2nd install from Victory first outside blinds, this time inside screening & blockout blinds.
Whole process from measure to quote, install (very accommodating flexible with timing) to ontime and prompt install & cleanup was very easy and highly recommended.

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consumer77

consumer77Greater Melbourne (Outer), VIC

  • 4 reviews
  • 1 like

Quality products, great price and excellent customer service.

published

This is our fourth house in 17 years that we have had Victory Curtains and Blinds supply and fit internal and external window dressings and we have never had any problems.

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Very pleased with our outdoor patio blinds.

published

Great job with our outdoor patio blinds. From the salesperson at the display centre, the consultant who originally quoted the job, the installer who came and re-checked the measurements before blinds manufactured, then the actual installation with him and another tradesman (both arrived on time!) we are very pleased with the job. We were advised and consulted each step of the way. Thanks

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Questions & Answers

Peter

Peterasked

do you have oval window Hold Down Clips for sale?

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Peter
Could you please provide more info here? Is this for curtains and drapes?

Alexia

Alexiaasked

What is the difference between Woodlore and Normandy shutters??

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Alexia,

Normandy Shutters are made from Phoenixwood (Firmiana Simplex). The timber is classed as a hardwood and comes from the Sterculiaceae (Cacao) family of trees.

Woodlore Shutters are manufactured from Customcraft – a man-made product that is a combination of timber fibre and glue. It is very stable and does not warp when used in low-moisture conditions.

Please let us know if you have any further questions here.

Kind regards,
VCB Customer Experience Team.

Khiwa

Khiwaasked

How much is vatcal blind for 3 windors?

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