13 questions from our users
Why does the mop head not click attach even before we have used it. We press into the red triangular receptor and no click happens and the mop head just falls out. I am an engineer and looking at the arrangement for attachment it looks pretty pathetic and puzzling to see how it could possibly work effectively. Bought this from Robert Dyas and waiting for their call back
I bought the wring and spin bucket and mop and my handle has broken . Can’t seem to buy a replacement handle anywhere only the mop head which is no use without a handle . Any clues greatly appreciated .too expensive to buy the whole kit again
can not find link to register the easy wiring and mop
I received my Viledaa spin mop yesterday but despite watching various videos re usage, am unable to get the mop to wring out to almost dry like videos show. Floors are quite wet and taking a while to dry. help?
It is probably the micro fibre mop. The original came with a cotton mop which was absolutely brilliant. When It became very dirty I bought a new mop head but it was the micro fibre stuff. It won't wipe across a floor, jumps itself over and does not hold water like cotton does.
Take it back and tell the store it doesn't work like the adds and try and get a refund.
How do you get the extended warranty?
I go to the website vileda.com/au/warranty as directed from the leaflet inside the box and get a Dupont kitchens advertisement page for kitchens?
I purchased a EasyWring&Clean mop & bucket from Bunnings today and would like to register it for the extended warranty please.
I would like to know if you'd kindly replace the mop head that is completely matted and useless after ONE use (and perhaps one that is made of cotton) at no cost to me? I look forward to your response.
When I step on the pedal the wringer don’t spin but pedal move up and down. Why is it? The shaft from which connect to gear Don’t spin at all. Only the gear spin freely. how to fix it.
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