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Vinomofo
3.9 from 55 reviews · View Statistics

Reviews

3.0

2 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    3.0 (2)
  • Return Claim MadeYes (2) · No
  • Customer Service
    1.0 (1)
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Anthony

AnthonyPerth, WA

Semillon

published

Ordered a cut price Semillon. Supposedly a $30 Semillon for the bargain price of $15. Awaited with baited breath........Only to discover the wine on arrival was a bottle I could have bought round the corner in my local battleship for.........$15.
Feel cheated! Now I have the hassle of sending it back.My first and last transaction with this organization.

Customer Service
Product Quality
Return Claim MadeYes
1 comment
Vinomofo
Tabitha B.Vinomofo
Steve

SteveGreater Melbourne (Inner), VIC

Quality Wines and Superb Customer Service

published

I have been purchasing wine from Vinomofo for a number of years. I've always been impressed with their range, service and price. Recently, I purchased a quality Black Market wine that unfortunately just didn't suit my palate. With some embarrassment, I contacted Vinomofo and explained my predicament. Without hesitation, they immediately offered me an exchange for some other wine or a full refund or credit for use later on. I chose to credit the amount and returned the wine at no cost. I had never had to return wine before and I was so impressed with their service and understanding. Yesterday, I made good my credit and purchased a replacement wine that is most enjoyable. Thank you Vinomofo, thank you Angelo!

Product Quality
Return Claim MadeYes
1 comment
Vinomofo
Tabitha B.Vinomofo

Thank Steve! It's great to hear you're enjoying your wine and don't hesitate to let us know if there's anything else we can do.

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Questions & Answers

Simon Siu

Simon Siuasked

When to drink 2006 peel estate old vine Zandafel

No answers
Gordon Ellis

Gordon Ellisasked

do you ship in 6 bottle lots

1 answer
Vinomofo
Tabitha B.Vinomofo

Hi Gordon,

Thanks for getting in touch and we do, however only certain wines. When you have a look at a product just under the price on the right hand side will be the case size.

I hope that helps but let me know if there's ever anything that I can help you with don't hesitate to ask :)

Cheers,

Tim

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