Great products & customer service
Fantastic website, easy to navigate and checkout. I made a mistake and ordered the wrong wine; Firstly an actual human answered the phone and then they organized pick up and return free of charge and credited my account immediately (90 second process). Easiest return ever!
Ordered a cut price Semillon. Supposedly a $30 Semillon for the bargain price of $15. Awaited with baited breath........Only to discover the wine on arrival was a bottle I could have bought round the corner in my local battleship for.........$15.
Feel cheated! Now I have the hassle of sending it back.My first and last transaction with this organization.
Quality Wines and Superb Customer Service
I have been purchasing wine from Vinomofo for a number of years. I've always been impressed with their range, service and price. Recently, I purchased a quality Black Market wine that unfortunately just didn't suit my palate. With some embarrassment, I contacted Vinomofo and explained my predicament. Without hesitation, they immediately offered me an exchange for some other wine or a full refund or credit for use later on. I chose to credit the amount and returned the wine at no cost. I had never had to return wine before and I was so impressed with their service and understanding. Yesterday, I made good my credit and purchased a replacement wine that is most enjoyable. Thank you Vinomofo, thank you Angelo!
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Questions & Answers
When to drink 2006 peel estate old vine Zandafel
do you ship in 6 bottle lots
Thanks for getting in touch and we do, however only certain wines. When you have a look at a product just under the price on the right hand side will be the case size.
I hope that helps but let me know if there's ever anything that I can help you with don't hesitate to ask :)
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