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Vinomofo
3.7 from 62 reviews · View Statistics
Listing monitored by Vinomofo

Reviews

3.7
3 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    5.0 (2)
  • Return Claim MadeYes (2) · No
  • Customer Service
    5.0 (1)
  • Shipping
    5.0 (1)
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Duncan Conley
Duncan ConleyGreater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 2 likes

Great products & customer service

published

Fantastic website, easy to navigate and checkout. I made a mistake and ordered the wrong wine; Firstly an actual human answered the phone and then they organized pick up and return free of charge and credited my account immediately (90 second process). Easiest return ever!

Product Quality
5/5
Customer Service
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Steve
SteveGreater Melbourne (Inner), VIC

Quality Wines and Superb Customer Service

published

I have been purchasing wine from Vinomofo for a number of years. I've always been impressed with their range, service and price. Recently, I purchased a quality Black Market wine that unfortunately just didn't suit my palate. With some embarrassment, I contacted Vinomofo and explained my predicament. Without hesitation, they immediately offered me an exchange for some other wine or a full refund or credit for use later on. I chose to credit the amount and returned the wine at no cost. I had never had to return wine before and I was so impressed with their service and understanding. Yesterday, I made good my credit and purchased a replacement wine that is most enjoyable. Thank you Vinomofo, thank you Angelo!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Vinomofo
Tabitha B.Vinomofo

Thank Steve! It's great to hear you're enjoying your wine and don't hesitate to let us know if there's anything else we can do.

Questions & Answers

Simon Siu
Simon Siuasked

When to drink 2006 peel estate old vine Zandafel

No answers
Gordon Ellis
Gordon Ellisasked

do you ship in 6 bottle lots

1 answer
Vinomofo
Tabitha B.Vinomofo

Hi Gordon,

Thanks for getting in touch and we do, however only certain wines. When you have a look at a product just under the price on the right hand side will be the case size.

I hope that helps but let me know if there's ever anything that I can help you with don't hesitate to ask :)

Cheers,

Tim

Get an answer from our members and Vinomofo representatives

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