- Sign in
- Write a review
Virgin Australia Velocity Flyer
Pros
Cons
Details
| Category | Frequent Flyer & Travel Credit Cards, Balance Transfer Credit Cards and Rewards Credit Cards |
|---|---|
| Card Type | Visa |
| Benefits | Reduced First Year Annual Fee, Sign-Up Bonus Points Offer and Travel Credit |
| Minimum Credit Limit | $6,000.00 |
| Maximum Credit Limit | $50,000.00 |
| Minimum Income | $35,000.00 |
| Additional Cardholders | 4 |
| Additional Cardholder Fee | $39.00 p.a. |
| Minimum Repayments | 2% |
| Rewards Program | Velocity Frequent Flyer |
| Points Earn Rate | 0.66 points per $1 |
| Points Conditions |
|
| Contactless Payments | Samsung Pay |
| Rates & Fees | |
| Purchase Rate | 20.74% p.a. |
| Cash Advance Fee | 2.7% |
| Late Payment Fee | $30.00 |
| Annual Fee | $129.00 p.a. |
| Foreign Transaction Fee | 3.3% |
| Overseas ATM Withdrawal Fee | $5.00 |
| Interest Free Period | 44 days |
| Cash Advance Rate | 20.99% p.a. |
| Introductory Offers | |
| Sign-Up Bonus | Earn up to 100,000 bonus Velocity Points (25,000 points each month when you spend $1,500 or more in the first 4 months) |
| Introductory Rate | 0% p.a. for up to 14 months on purchases. |
| Introductory Offers | Choose from one of the following sign-up offers:
|
| Reduced First Year Annual Fee | $64.50 |
| Balance Transfer Rates | |
| Balance Transfer Period | 26 months |
| Balance Transfer Rate | 0% p.a. |
| Balance Transfer Fee | 0% |
| Release date | July 2010 |
- FAIR_COMPARISON: 6390
- 12 reviews
- 3 likes
- Verified
Can be useful, but not a card to keep
Another branded card which has Citibank behind the scenes. This means poor customer service and often-bumpy application experiences.
I think the only time to bother with this card is when there is a particularly good signup bonus (like right now - Oct 2019). The Virgin Australia cards have complicated bonuses usually - spend X amount each month for Y months and if you meet these requirements you'll get a certain set of bonus points for each of those months. I did manage to get some extra points because during the application process they requ...
Read moreested additional info and then said if I supplied the info within 24 hours I'd get 5,000 extra points. Of course, it didn't arrive into my account until I reminded them about it a few months later... The earn rate is poor (0.66 points per $, and capped at $1500, after which the rate is even lower, so don't go using the card too much!). Not a useful card for overseas spend, either. The annual fee isn't bad, and many people seem to like the flight credit (easier to use than the old flight booking that you had to call up for). Still, the credit voucher is only valid for six months after issuance, I think, so you have to watch the calendar a bit.
- 7 reviews
- 1 like
Velocity has proven to be a big disappointment
Have travelled a lot with virgin Australia. Status points on domestic flights are very limited making them useless. 2 lounge passes are only valid for the domestic lounge, which is useless if you travel mostly international.
Often is difficult to know what rewards will be received as they are NEVER DISCLOSED until after flight..They should be shown as part of the booking.
Velocity do not reward virgin passengers as they should. Seems to be more oriented towards shopping then air travel rewards..I have found them somewhat difficult to deal with..
- 4 reviews
- 1 like
Application process is a nightmare!
The initial step of 'instant' pre approval was fine - they called my workplace within the hour, great! I receive an e-mail asking for some ID documents to send - no problem - that's where to process becomes tricky. They want you to post or fax the documents - but they email you to ask for them? It's 2013! Who uses a fax machine or an envelope?!
So I neatly PDF the documents they asked for and replied to the e-mail that came through. In the meantime you get your first call from them making sure you know what to do. My e-mail bounces back, I ...
Read morecall and get given a different e-mail address - it bounces back! I call back and get a third e-mail address - it finally works. Whilst they're taking 24 hours to open your mail, you get e-mails every few hours asking for the documents you've already sent and a text message at 7am on a Saturday morning asking for the bloomin' documents again! Then, when you finally think you're done - you get a third call saying thanks for your documents but now they need your Medicare card too and when you point out that wasn't mentioned in their original request they send you another generic e-mail with a completely different set of documents they need. Seems a bit shambolic to be honest and I haven't even got the card yet! The interest free period seems good Call centre team that can't give you the right answer first time and too many calls, texts and e-mails
Only got it for Frequent flyer points otherwise avoid
Well I'm into the process of trying to accumulate virgin frequent flyer ponts. So I chose this card. (virgin high flyer)
Firstly it took a while and numerous phone calls to get approved. A process of about weeks.
They only gave me $10,000 credit limit on gross annual income of over $1 million pa (medical specialist), which is unfortunate because I keep reaching my credit limit before the month's up. (I have a CBA credit card with a $17,000 limit but that's linked to Qantas FF).
When asked about increasing the limit they said you have t...
Read moreo have the card for 9 months before even they allow credit increases. I'm not sure if this is a deliberate way to restrict your spending having a very low spending limit, as in the end this is a Platinum Visa Card.
Find out how Virgin Australia Velocity Flyer compares to other Frequent Flyer & Travel Credit Cards
Know better, choose better.
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members and Virgin Money representatives
Other Frequent Flyer & Travel Credit Cards
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Not only Dr Bob I have identical experience see artificer on Virgin High Flyer it might as well be a scam!