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Virgin Australia Velocity Flyer

Virgin Australia Velocity Flyer (page 3 of 3)

1.9 from 76 reviews · View Statistics
See the Best Frequent Flyer & Travel Credit Cards in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Virgin Money

Pros

  • Multiple Promotional Offers to choose from (see Details below)

  • $129 Virgin Australia Gift Voucher each year

  • Earn Velocity Points at a rate of 0.66 points per $1 spent up to $1,500 per statement period

Cons

  • 3.3% International Transaction Fee

  • Earn Rate drops to 0.5 points per $1 spent after the first $1,500 per statement period

Reviews

  • Transparency
    2.6 (12)
  • Customer Service
    2.0 (13)
  • Rates and Fees
    2.3 (11)
  • Rewards
    3.5 (8)
  • Online Experience
    2.3 (12)
  • Application Process
    3.5 (8)
Previous
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drew76
drew76Perth, WA
  • 19 reviews
  • 22 likes

Terrible

published
jane777
jane777AU
  • 3 reviews
  • 3 likes

What a waste of valuable time!

published

2 for 1 flights = too much hassle

published

If you're getting this card for the savings offered by the "Buy a seat and get a second seat FREE", like I did, don't bother. It's a nightmare booking these flights and next to impossible to access low cost fares via this deal.
standard credit card, earn velocity points when used
process around booking 2for1 flights is a complete nightmare, not worth the time

Complete incompentence. Rude service. Unable to verify transactions. Caused me a lot of stress.

published
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Lynn59
Lynn59Metropolitan Adelaide, SA
  • 3 reviews

I would not apply for another Virgin Credit Card Again!

published

First - no mailing address on the application form (that's why the post office has post office boxes!) - so we didn't get our card. After about 45 minutes on the phone we got through to somebody who had to reissue the card. Then, it had to be activated - called but it didn't go through. Called again then tried to use the card for PayPal - blocked. Called again - they activated it for EVERYTHING but PayPal. After ANOTHER call, still no internet activation code. And on top of this, it is SO hard to understand them. I'm fed up. I've never had so many problems with a credit card company. No more Virgin finance products for me. Stay away - use AMEX.
Being able to choose the color - that says it all.

Irene60
Irene60

Thanks to all who posted here. I think I'll stick with my Westpac Altitude Amex. At $295 it's not cheap but there are no hassles and great customer service.

Peter61
Peter61AU
  • 2 reviews
  • 1 like

I JUST DON"T TRUST THEM

published

A waste of time

published

Absolute waste of time. Worst customer service ever!

Don't do it!

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Virgin win the top prize for the worst customer service in the world

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Misleading T&C x 2

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