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Virgin Money Low Rate

Virgin Money Low Rate

1.0 from 5 reviews · View Statistics

Pros

  • Purchase Rate of 11.99% p.a.

  • 0% p.a. for the first 18 months on Balance Transfers

Cons

  • 3.3% International Transaction Fee

  • 2% Balance Transfer Fee

  • You can't earn Velocity Points even though this card is issued by Virgin

Reviews

1.0

1 review
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  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Rates and Fees
    1.0 (1)
  • Online Experience
    3.0 (1)
  • Card / Account Used For
  • Application Process
    3.0 (1)
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Torsten Ø.

Torsten Ø.South East Queensland, QLD

Imagine the worst customer service you've ever received, then times it by 10

published

Simply the worst. I wish I had never cancelled my Amex and gone with this company. Spent 1 hour and 10 minutes being told I was wrong about something when I wasn't. I know their product better than their own staff. Absolutely frustrating phone call, with the consultant arguing with me, cutting me off and assuming what I was saying until "Oh sorry Mr Bloggs, you are correct, I can see what you are talking about now". This could have been done 5 minutes into the call, not 1 whole hour. Irritatingly and offensively bad.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Card Start DateNovember 2019
Main Point of ContactPhone
Card / Account Used For
  • Everyday Expenses
  • Overseas/Travel
See all Virgin Money Low Rate reviews

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