1 photo
Virgin Money Travel Insurance International Comprehensive

Virgin Money Travel Insurance International Comprehensive

1.6 from 7 reviews · View Statistics



2 reviews
  • Value for Money
    3.0 (2)
  • Transparency
    4.0 (1)
  • Customer Service
    2.5 (2)
  • Claim Resolution Time1-2 months (1)
  • Claim ApprovedYes (2) · No

DavidCWestern Australia

Trip Cancellation Due to Medical Issue

Value for Money
Customer Service
Incentivised ReviewNo
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Insurance Cover ForAdult
Claim Resolution Time1-2 months
Type of ClaimTravel Delays/Cancellations
Claim DateFebruary 2020
Claim ApprovedYes


  • 2 reviews
  • 1 like

Take out insurance before you purchase flight and accomodation


I had to cancel my trip to USA due to medical reasons. I submitted my claim only to find out that anything I purchased prior to taking out insurance was not covered. Getting my money back after the date of insurance was easy however the case manager never answered my calls or emails. Communication is poor.

Value for Money
Customer Service
Incentivised ReviewNo
DestinationNorth America (inc. Hawaii)
Claim MadeYes
Insurance Cover ForAdult
Claim ApprovedYes
See all Virgin Money Travel Insurance reviews

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Virgin Money representatives


Compare all 6 Virgin Money Travel Insurance
CategoryTravel Insurance
Maximum Age Covered 74 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$15,000
Emergency Dental$1,000
Pregnancy (max weeks) 24 weeks
Resumption of Journey $3,000
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of IncomeNot Included
Permanent Disability$15,000
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $500
Credit Card Fraud$5,000
Travel Documents / Passport $5,000
Maximum Single Item Limit $3,000 (Laptops or Cameras)
Luggage & Personal Effects $10,000
Personal Liability A$1,000,000
Rental Vehicle Excess Optional Extra
Motorbike / Moped Coverage Included up to 250cc
Domestic Pet Care Not Included
Special Activities Packages
CruiseOptional Extra
Adventure Optional Extra
Snow / SkiOptional Extra
Compare all 6 Virgin Money Travel Insurance

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.