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Virgin Money Travel Insurance International Comprehensive

Virgin Money Travel Insurance International Comprehensive

1.6 from 7 reviews · View Statistics

Reviews

3.0

2 reviews
4
(0)
3
(0)
2
(0)
  • Value for Money
    3.0 (2)
  • Transparency
    4.0 (1)
  • Customer Service
    2.5 (2)
  • Claim Resolution Time1-2 months (1)
  • Claim ApprovedYes (2) · No
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DavidC

DavidCWestern Australia

Trip Cancellation Due to Medical Issue

published
Value for Money
Transparency
Customer Service
Incentivised ReviewNo
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Insurance Cover ForAdult
Claim Resolution Time1-2 months
Type of ClaimTravel Delays/Cancellations
Claim DateFebruary 2020
Claim ApprovedYes
green

green

  • 2 reviews
  • 1 like

Take out insurance before you purchase flight and accomodation

published

I had to cancel my trip to USA due to medical reasons. I submitted my claim only to find out that anything I purchased prior to taking out insurance was not covered. Getting my money back after the date of insurance was easy however the case manager never answered my calls or emails. Communication is poor.

Value for Money
Customer Service
Incentivised ReviewNo
DestinationNorth America (inc. Hawaii)
Claim MadeYes
Insurance Cover ForAdult
Claim ApprovedYes
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Details

Compare all 6 Virgin Money Travel Insurance
CategoryTravel Insurance
UnderwriterAllianz
Maximum Age Covered 74 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$15,000
Emergency Dental$1,000
Pregnancy (max weeks) 24 weeks
Resumption of Journey $3,000
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of IncomeNot Included
Permanent Disability$15,000
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $500
Credit Card Fraud$5,000
Travel Documents / Passport $5,000
Maximum Single Item Limit $3,000 (Laptops or Cameras)
Luggage & Personal Effects $10,000
Ancillary
Personal Liability A$1,000,000
Rental Vehicle Excess Optional Extra
Motorbike / Moped Coverage Included up to 250cc
Domestic Pet Care Not Included
Special Activities Packages
GolfIncluded
CruiseOptional Extra
Adventure Optional Extra
Snow / SkiOptional Extra
Compare all 6 Virgin Money Travel Insurance

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