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Virgin Money Travel Insurance International Plans

Virgin Money Travel Insurance International Plans

Basic, Comprehensive, Essentials and Multi-Trip
1.6 from 7 reviews

See the Best Travel Insurance in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
1
4 star
0
3 star
0
2 star
0
1 star
6

Mark

MarkVictoria

Load of Crap, Don’t purchase, Fraud

published

Car broken into, the window sill was ripped of but this isn’t classified as forced entry.
It happened roughly between 20.30-21.30
They claim it was out of daylight hours
Because on record sunset was at 20.26 that day.

DestinationEurope
Claim MadeYes
Type of ClaimLost/Stolen Property
Claim Resolution Time2-4 weeks
Claim DateSeptember 2019
Claim ApprovedNo

Kumar

KumarPerth, WA

This is complete fraud and worst travel insurance ever!

published

Requested a claim for overseas theft, and the Virgin travel insurance clearly declined without providing any valid reason. Seriously would not trust Virgin travel insurance or even recommend it to anyone. These people are just simply ripping people off in the name of travel insurance. I thought that even though I lost my luggage wroth $5k, I would still be able to rely on Virgin travel insurance, however i was clearly wrong. Virgin travel insurance is not worth it, I would recommend using other trustworthy travel insurance.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimLost/Stolen Property and Medical
Claim Resolution Time2-4 weeks
Claim DateSeptember 2019
Claim ApprovedNo
See all answers
  • Verified customer

Waste of money

published

Had a massive nose bleed which required A&E treatment in Spain. This caused us to miss our return flights. Tried to claim the cost of extra flights to be told it wasn't covered. I used Virgin as a big name company over cheaper options. Total rubbish & a waste of money!!

Insurance claim madeYes

Stay away from Allianz

published
Insurance claim madeYes

  • Verified customer

The worst travel insurance you could get.

published

Made me feel like i was a criminal for claiming while i was in hospital for 5 days in Thailand. They will look for any possible way to get out of paying by asking you hundreds of questions and getting all your medical records from your doctor at home. I don't know how food poisoning could be a pre-existing medical condition but they tried anyway! Then they told me they had spoken to the hospital and they would be paying the bill in full directly to them but then the hospital wouldn't let me leave without paying them in full. Save yourself the trouble and use a different company. If only i had read the other reviews before going with virgin...

Insurance claim madeYes

Don't ever use them

published

On a cruise ship I forgot my reading glasses in the men locker room. Within minutes I realized what happened I rushed back they were gone. I filed a report I submitted receipts, etc.
Response was: You were negligent by leaving them behind. Read the fine print. You take your eyes of the item you are not covered.

Insurance claim madeYes

  • Verified customer

Amazing Service!

published
Insurance claim madeYes

See all Virgin Money Travel Insurance reviews

Questions & Answers

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Details

Virgin Money Travel Insurance International Multi-Trip

Virgin Money Travel Insurance International Multi-Trip

No reviews
Virgin Money Travel Insurance International Basic

Virgin Money Travel Insurance International Basic

No reviews
Virgin Money Travel Insurance International Essentials

Virgin Money Travel Insurance International Essentials

No reviews
Virgin Money Travel Insurance International Comprehensive

Virgin Money Travel Insurance International Comprehensive

4 reviews
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
Contact Number 1800 134 4191800 134 4191800 134 4191800 134 419
24-Hour Phone Contact NoNoNoNo
Online Live Chat NoNoNoNo
UnderwriterAllianzAllianzAllianzAllianz
Maximum Age Covered 74 years old74 years old74 years old74 years old
Medical Coverage
Overseas Emergency Assistance UnlimitedUnlimitedUnlimitedUnlimited
Accidental Death$15,000Not IncludedNot Included$15,000
Emergency Dental$1,000$1,000$1,000$1,000
Pregnancy (max weeks) 24 weeks24 weeks24 weeks24 weeks
Resumption of Journey $3,000Not IncludedNot Included$3,000
Hospital Cash AllowanceNot IncludedNot IncludedNot IncludedNot Included
Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedUnlimitedUnlimited
Loss of IncomeNot IncludedNot IncludedNot IncludedNot Included
Permanent Disability$15,000Not IncludedNot Included$15,000
Luggage & Personal Effects
Theft of Cash $250Not IncludedNot Included$250
Delayed Luggage $500Not Included$250$500
Credit Card Fraud$5,000Not IncludedNot Included$5,000
Travel Documents / Passport $5,000Not IncludedNot Included$5,000
Maximum Single Item Limit $3,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)
Luggage & Personal Effects $10,000Not Included$5,000$10,000
Ancillary
Personal Liability $1,000,000$1,000,000$1,000,000$1,000,000
Rental Vehicle Excess Optional ExtraNot IncludedNot IncludedOptional Extra
Motorbike / Moped Coverage Included up to 250ccIncluded up to 250ccIncluded up to 250ccIncluded up to 250cc
Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
Special Activities Packages
GolfIncludedIncludedIncludedIncluded
CruiseOptional ExtraNot IncludedNot IncludedOptional Extra
Adventure Optional ExtraNot IncludedNot IncludedOptional Extra
Snow / SkiOptional ExtraNot IncludedNot IncludedOptional Extra
Compare all Virgin Money Travel Insurance

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