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Virgin Money Travel Insurance International Plans

Virgin Money Travel Insurance International Plans

Comprehensive, Essentials, Basic, Multi-Trip
1.8 from 10 reviews · View Statistics

Reviews

1.8

10 reviews
4
(0)
3
(0)
2
(0)
  • Value for Money
    1.0 (2)
  • Transparency
    1.0 (1)
  • Customer Service
    1.0 (2)
  • Claim Resolution Time
    • 2-4 weeks (2)
  • Claim ApprovedYes (1) · No (3)
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green

green

  • 2 reviews
  • 1 like

Take out insurance before you purchase flight and accomodation

published

I had to cancel my trip to USA due to medical reasons. I submitted my claim only to find out that anything I purchased prior to taking out insurance was not covered. Getting my money back after the date of insurance was easy however the case manager never answered my calls or emails. Communication is poor.

Value for Money
Customer Service
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Do not purchase this insurance

published

After being delayed in nz because plane had mechanical issues which put us 24 hrs behind schedule,we missed out connecting flights,then it cost $1600 for new flights in which virgin refused to cover any cost

Incentivised ReviewNo
DestinationAustralia
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Mark

MarkVictoria

Load of Crap, Don’t purchase, Fraud

published

Car broken into, the window sill was ripped of but this isn’t classified as forced entry.
It happened roughly between 20.30-21.30
They claim it was out of daylight hours
Because on record sunset was at 20.26 that day.

Incentivised ReviewNo
DestinationEurope
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Kumar

KumarPerth, WA

This is complete fraud and worst travel insurance ever!

published

Requested a claim for overseas theft, and the Virgin travel insurance clearly declined without providing any valid reason. Seriously would not trust Virgin travel insurance or even recommend it to anyone. These people are just simply ripping people off in the name of travel insurance. I thought that even though I lost my luggage wroth $5k, I would still be able to rely on Virgin travel insurance, however i was clearly wrong. Virgin travel insurance is not worth it, I would recommend using other trustworthy travel insurance.

Value for Money
Transparency
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Waste of money

published

Had a massive nose bleed which required A&E treatment in Spain. This caused us to miss our return flights. Tried to claim the cost of extra flights to be told it wasn't covered. I used Virgin as a big name company over cheaper options. Total rubbish & a waste of money!!

Insurance claim madeYes
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Rebel

RebelNorth Queensland, QLD

  • 3 reviews
  • 2 likes

Stay away from Allianz

published
Insurance claim madeYes
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The worst travel insurance you could get.

published

Made me feel like i was a criminal for claiming while i was in hospital for 5 days in Thailand. They will look for any possible way to get out of paying by asking you hundreds of questions and getting all your medical records from your doctor at home. I don't know how food poisoning could be a pre-existing medical condition but they tried anyway! Then they told me they had spoken to the hospital and they would be paying the bill in full directly to them but then the hospital wouldn't let me leave without paying them in full. Save yourself the trouble and use a different company. If only i had read the other reviews before going with virgin...

Insurance claim madeYes
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Don't ever use them

published

On a cruise ship I forgot my reading glasses in the men locker room. Within minutes I realized what happened I rushed back they were gone. I filed a report I submitted receipts, etc.
Response was: You were negligent by leaving them behind. Read the fine print. You take your eyes of the item you are not covered.

Insurance claim madeYes
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Virgin Money Travel Insurance International Plans

Details

Compare all 6 Virgin Money Travel Insurance
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterAllianzAllianzAllianzAllianz
Maximum Age Covered 74 years old74 years old74 years old74 years old
Medical Coverage
Overseas Emergency Assistance UnlimitedUnlimitedUnlimitedUnlimited
Accidental Death$15,000Not IncludedNot Included$15,000
Emergency Dental$1,000$1,000$1,000$1,000
Pregnancy (max weeks) 24 weeks24 weeks24 weeks24 weeks
Resumption of Journey $3,000Not IncludedNot Included$3,000
Hospital Cash AllowanceNot IncludedNot IncludedNot IncludedNot Included
Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedUnlimitedUnlimited
Loss of IncomeNot IncludedNot IncludedNot IncludedNot Included
Permanent Disability$15,000Not IncludedNot Included$15,000
Luggage & Personal Effects
Theft of Cash $250Not IncludedNot Included$250
Delayed Luggage $500$250Not Included$500
Credit Card Fraud$5,000Not IncludedNot Included$5,000
Travel Documents / Passport $5,000Not IncludedNot Included$5,000
Maximum Single Item Limit $3,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)
Luggage & Personal Effects $10,000$5,000Not Included$10,000
Ancillary
Personal Liability $1,000,000$1,000,000$1,000,000$1,000,000
Rental Vehicle Excess Optional ExtraNot IncludedNot IncludedOptional Extra
Motorbike / Moped Coverage Included up to 250ccIncluded up to 250ccIncluded up to 250ccIncluded up to 250cc
Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
Special Activities Packages
GolfIncludedIncludedIncludedIncluded
CruiseOptional ExtraNot IncludedNot IncludedOptional Extra
Adventure Optional ExtraNot IncludedNot IncludedOptional Extra
Snow / SkiOptional ExtraNot IncludedNot IncludedOptional Extra
Compare all 6 Virgin Money Travel Insurance

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