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Vitamin Grocer

Vitamin Grocer

2.3 from 46 reviews · View Statistics

Reviews

1.0

4 reviews
5
(0)
4
(0)
3
(0)
2
(0)
  • Product Quality
    1.0 (2)
  • Return Claim MadeYes (4) · No
  • Customer Service
    1.0 (4)
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Pass

PassSydney, NSW

  • 3 reviews
  • 1 like
  • Verified customer

I wish i read the other reviews before i bought from them

published

Bought over $70 worth of products.
Were never delivered.
Customer services was passive aggressive and hostile. no help.
communication and delivery updates were non existent except for the notification that the item was finally shipped (3 weeks after purchase).
Don't buy from them. I found another website that also ships internationally and had no issues with them and they had better pricing.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationOnline - to ship to Australia
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poor customer service

published
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
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Paid for product it never arrived !! TERRIBLE EXPERIENCE!!! DO NOT TRUST !

published

disgusted with the lack of response I have had from this company. I have paid and never received the products I paid for. My deliver never arrived and all I got from the company was to ask my local post office and there is nothing they can do. They customer service was terrible saying they would refund 20% of the order for the inconvenience but then never processed any refund. It is the worst experience I have ever had do not trust this online site

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
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Appalling service and you'll never see your product

published

Like others my order is apparently sitting in New York for the last 4weeks. Emails from the company are aggressive and state I should have known they would be shipping from US. They are now blaming the pandemic. They refuse to give a refund and say that unless I return it I can't have one. I can hardly return an item I haven't received.
Strongly recommend you give this dishonest evasive company a wide berth"

Customer Service
Incentivised ReviewNo
Return Claim MadeYes
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