1 photo
Vodafone Mobile Broadband

Vodafone Mobile Broadband

2.6 from 226 reviews · View Statistics
Listing monitored by Vodafone Australia

Reviews

  • Value for Money
    1.0 (23)
  • Transparency
    1.2 (18)
  • Customer Service
    1.0 (22)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail

Crap. 240p crap

published

Spend more time trying to reconnect to the wifi than actually using it. When it is connected be prepared to watch any video in 240p or as if it was filmed on a potato.

  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
Olivia B.
Olivia B.
  • 5 reviews

Terrible customer service

published

The agent failed to sign me up. Kept me on the line for 1.5 hours. Wasn't able to complete my credit check as it was showing an error. Asked me to mail my driving license, passport. Then again asked me to send pdf copy. Horrible experience. Later signed up with TPG in just 5 mins. Credit check and everything was so fast with them. Vodafone is really bad.

  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
James J L.
James J L.Greater Melbourne (Inner), VIC
  • 16 reviews
  • 34 likes

The worest scamming low grade mobile phone speeds....robbing the public!

published

I am with this Vodafone mob since April 2022, as i was with Telstra before and they were horrible. I got a new Samsung A53 mobile phone and plan. I am paying bills for ZERO GOODS AND SERVICES, MOBILE SPEEDS ARE SO SLOW, ITS IMPOSSIBLE TO USE THE PHONE. each time, the upload or download is very slow, its unlawful to scam the public by selling such poor quality services. Each time you call Vodafone, the call goes to INDIA AND ITS A NIGHTMARE DEALING WITH THE INDIA CALL CENTER.
this is a low, cheep unregulated scamming company. Paying in Australia dollars and asked to deal with Indians???
This is horrendous and unacceptable....
Do NOT BUY A MOBILE PHONE PLAN FROM VODAFONE!!
ZERO RETURN ON INVESTMENT!

  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!

Frustrating service

published

Never ever recommending Vodafone to anyone ever!! Extremely disappointed and disgusting service , sooo frustrating!!! I rate a zero for Vodafone, the network service is unbelievably a headache and such a pain!!

  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
Mobile Broadband Providers

Find out how Vodafone Mobile Broadband compares to other Mobile Broadband Providers

Know better, choose better.

Compare all
Terry
TerrySouth East Queensland, QLD

Don't Waste Your Money + Time!

published

Please do not waste your time with vodafone, i highly encourage you to use another provider. We have been using vodafone for both home internet and mobile plans and have they have been absolutely shocking with slow download speeds consistently throughout each day for the last year now download speed currently at 0.25 Megabits per second. It has been like this for as long as i can remember. All streaming services can only use Netflix on lowest possible settings (for graphics) can barley stream Disney can only stream on the 1 device for the whole house or it won't keep up.

Absolutely pathetic vodafone

  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
Atticus Fetch
Atticus Fetch
  • 26 reviews
  • 27 likes

Middle of Brisbane no internet

published

03:56 at Roma Street station, just lost internet.
Pathetic service I am paying for, 35 minutes without a connection this is becoming the norm.
Having to use Optus account to lodge this review
Dreadful service unreliable, lags if you have a connection at Albion connection is even worse can't use mobile more than 5 feet from windows.

  • Value for Money
  • Customer Service
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
kassandra1407t
kassandra1407tSydney, NSW

Horrible, had for three months and had no connection

published

Connection was very unreliable - I was unable to watch anything on Netflix on my TV.

Tried to download some games and download speed was very slow, at times 1mbps.

Studying online was made very difficult as my connection would constantly drop out and I would be unable to understand people on zoom calls due to being garbled from poor connection.

Reached out to Vodafone tonight in order to cancel my mobile broadband plan and it took two hours and three customer service representatives who kept on insisting that I take the modem to a store (keep in mind we are in lockdown) to get it looked at when I had already been firm that I was only interested in cancelling.

  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Top Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.
top-internet-mobile-phone-service-providers-in-2020
Next

Useless time wasters, all telco are the same

published
  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
Stephen S.
Stephen S.
  • 5 reviews
  • 2 likes

Most unreliable network provider, would like to WARN anyone to stay away from Vodafone service.

published

Been a loyal Vodafone customer since 2005. Was happy with the service until 2018, everything just to decline. I understand all network providers will have issues, but seems like vodafone is constantly having problem, and ain't getting any better. On the other hand, they are getting worse enough for.me to given up with them.
Bad mobile phone network reception
Unrealistically poor mobile internet service.
Only one great thing from them is, they do not feel ashamed on themselves to taking payment off you every month.

  • Thumbnail
  • Thumbnail
  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
Mobile Broadband Providers

Find out how Vodafone Mobile Broadband compares to other Mobile Broadband Providers

Know better, choose better.

Compare all
Ahmed
AhmedSydney, NSW

Worst Mobile Service Provider In The World

published

I come from a developing country the mobile phone service and the 3G and 4G Internet services in my home country was top notch compared to this Vodafone service (literally). Few weeks back their internet services dropped throughout Sydney (checked with 4 friends whose internet stopped working for at least 30-40 min as well). I tried to contact their crappy service but no one is available apparently for emergency situation like this. This happened today again their internet service stopped again!!! they apparently don't worry about this stuff and not even issue an apology for inconvenience they cause a lot of people.

  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
infohafilah
infohafilahSydney, NSW
  • 2 reviews
  • 1 like

Vodashi*tt and I will never deal with this company ever again.

published

The internet is very-very slow and always having dropouts problem daily. The company said the speed goes upto 100Mbps but that is just nonsense, the service is worse and disappointed

  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
buyer
buyerSydney, NSW
  • 5 reviews
  • 8 likes

Worst network be aware!

published

No reception.
No customer service.
No call back.
If you want to apply for a be service.
They will answer otherwise not.
Worst service.
Paying for a service that hasn’t worked for a long time.
Vodafail service.

  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
Mobile Broadband Providers

Find out how Vodafone Mobile Broadband compares to other Mobile Broadband Providers

Know better, choose better.

Compare all
Scarletswlw
ScarletswlwSydney, NSW

Vodafone - The rotten apple of NBN

published
  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
Ljk
LjkPerth, WA

Vodafail

published

No reception.
No customer service.
No call back.
If you want to apply for a be service.
They will answer otherwise not.
Worst service.
Paying for a service that hasn’t worked for a long time.
Vodafail service.

  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
Grant
GrantFar West, NSW
  • 4 reviews
  • 9 likes

I can't believe they are allowed to sell this garbage with NO easy way to CANCEL

published

0.5 Mbs down and 0.3Mbs up at 3am. No support because of COVID 19 but they still have staff to sell a new plan and send new sims. This company really should be banned from selling mobile broadband. Can only hope one of the big law firms launches a class action against them. To cancel this service customers need to dial 1555 but since cancellations are not an emergency Vodafone will not take the call. How is this legal? How is this ethical at this time? Why do we bother to pay for a communications minister in Australia?

  • Value for Money
  • Transparency
  • See all answers
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 4

Questions & Answers

Rusman Z.
Rusman Z.asked

Can I use it for streaming Netflix on tv

1 answer
Super owls
Super owls

Get an answer from our members and Vodafone Australia representatives

Details

Visit official website
  • ABN: 76096304620

Extra Information

Contact info for Vodafone Mobile Broadband

Other Mobile Broadband Providers

Spintel Mobile Broadband
Aussie Broadband Mobile Broadband
Kogan Mobile Broadband
More Telecom Mobile Broadband
Glocal Me
See all Mobile Broadband Providers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.