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Vodafone
Matteus
- 3 reviews
- 2 likes
Good provider, could be best
Coverage- excellent
Customer service- perfect
Price - Can be controlled
I've been Vodafone customer for 14 year in India and Australia.
I couldn't get unlimited calls to India anymore so I left it but may join back if a nice package will be offered
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BrackenboySouth East Queensland, QLD
- 13 reviews
- 5 likes
User unfriendly website.
I have been with Vodaphone for 18 months on a sim only plan since I scrapped the landline. The service itself has been faultless, however since I can't understand foreign call centre staff I went online to choose a GB upgrade and found their website so confusing and biased to new customers I ended up changing to another carrier who had an easy to understand website, and had my phone number ported within 24 hours. So long, Vodaphone.
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Katie AGreater Melbourne (Outer), VIC
- 4 reviews
- 2 likes
Nice customer service and good products
Customer service are always helpful and friendly with any issues. Coverage in rural areas isnt amazing but its good otherwise. Prepaid recharges are decent value and plans are also pretty good.
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cheaf
- 4 reviews
Good first time option
Arriving from another country, the first thing you would look for is a reliable mobile network. Good thing they are the first you see in the exit of the arrivals, and yeah they will register you and all so no hassle. I just find that they are some areas where signal is limited. But overall great job!
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xz101Sydney, NSW
- 14 reviews
- 11 likes
Good telecom
By far the best telecom in Australia. I experience the highest speeds with Vodafone (up to 500mbps) where as with other providers I get max 50mbps. They have no hidden fees like Telstra and Optus and have the cheapest plans, unmetered data and the cheapest roaming in Australia.
I highly recommend.
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calliope_7Sydney, NSW
- 17 reviews
- 11 likes
Customer service surprisingly helpful
I recently needed to get a new sim and port a number. I called and found what was obviously a foreign call centre and, having experience with Telstra's foreign call centre I was expecting long delays and poor service, but I was pleasantly surprised. everything went as I expected, without waiting too long, and when I had difficulty removing the sim I got put through quickly to a tech guy who walked me through it. I'm still a little stunned that I didn't get a bad experience because frankly 'bad' seems to be the corporate standard these days. So yeah, nice one Vodaphone.
1 comment
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PaulSydney, NSW
- 2 reviews
Billing cycles and final invoice
I have been a customer for 18 years, yes, 18 years! Obviously I have been happy with the service, generally. Any expectation of coverage outside the major cities is a wish list, but I’m a user in the large mainland cities. The overseas usage is fantastic when roaming with other providers ... AUD5 extra on local plan for 24 hours is very worthwhile.
I have 3 mobile services with Vodafone. Today I finally closed 1 number.
My problem is the cost and time of closing down a number. There appears to be a deliberate set of barriers to make this extre...Read more
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Questions & Answers
decksasked
If I connect Vodafone tv can I still use my dvd player/recorder to record free to air programs?
No answers
Fred K.asked
Each time I go to activate my SIM card each form of identity is not valid. Is it because I am supposedly underaged, which shouldn't be the case since I am an adult.
No answers
Jorge V.asked
is the Keep Talking Plus Phone Insurance offered by vodafone (15 dollar/month) a good option??
Details
| Category | Mobile Phone Service Providers and Physical Shops |
|---|---|
| Network Used | Vodafone |
| International Roaming Offered | Yes |
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calliope_7
just to clarify the details on my plan this is a 365 day plan emergency phone for an elderly relative to use in case the electricity goes out and takes the phone with it in what could be an emergency ... Read more
situation. NBN has changed our phone network to 3rd world standards. and don't get me started on that......