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Vodafone

Vodafone

1.6 from 2,245 reviews · View Statistics

Reviews

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Matteus

Matteus

  • 3 reviews
  • 2 likes

Good provider, could be best

published

Coverage- excellent
Customer service- perfect
Price - Can be controlled

I've been Vodafone customer for 14 year in India and Australia.
I couldn't get unlimited calls to India anymore so I left it but may join back if a nice package will be offered

Value for Money
Product Quality
Customer Service
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Brackenboy

BrackenboySouth East Queensland, QLD

  • 13 reviews
  • 5 likes

User unfriendly website.

published

I have been with Vodaphone for 18 months on a sim only plan since I scrapped the landline. The service itself has been faultless, however since I can't understand foreign call centre staff I went online to choose a GB upgrade and found their website so confusing and biased to new customers I ended up changing to another carrier who had an easy to understand website, and had my phone number ported within 24 hours. So long, Vodaphone.

Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per MonthA$35.00
Included Data per Month30 GB
Store Locationonline store
Katie A

Katie AGreater Melbourne (Outer), VIC

  • 4 reviews
  • 2 likes

Nice customer service and good products

published

Customer service are always helpful and friendly with any issues. Coverage in rural areas isnt amazing but its good otherwise. Prepaid recharges are decent value and plans are also pretty good.

Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeNo
Plan Cost per MonthA$30.00
Included Data per Month10 GB
Physical Shops

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cheaf

cheaf

  • 4 reviews

Good first time option

published

Arriving from another country, the first thing you would look for is a reliable mobile network. Good thing they are the first you see in the exit of the arrivals, and yeah they will register you and all so no hassle. I just find that they are some areas where signal is limited. But overall great job!

Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeNo
xz101

xz101Sydney, NSW

  • 14 reviews
  • 11 likes

Good telecom

published

By far the best telecom in Australia. I experience the highest speeds with Vodafone (up to 500mbps) where as with other providers I get max 50mbps. They have no hidden fees like Telstra and Optus and have the cheapest plans, unmetered data and the cheapest roaming in Australia.
I highly recommend.

Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeNo
calliope_7

calliope_7Sydney, NSW

  • 17 reviews
  • 11 likes

Customer service surprisingly helpful

published

I recently needed to get a new sim and port a number. I called and found what was obviously a foreign call centre and, having experience with Telstra's foreign call centre I was expecting long delays and poor service, but I was pleasantly surprised. everything went as I expected, without waiting too long, and when I had difficulty removing the sim I got put through quickly to a tech guy who walked me through it. I'm still a little stunned that I didn't get a bad experience because frankly 'bad' seems to be the corporate standard these days. So yeah, nice one Vodaphone.

Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeNo
Plan Cost per MonthA$0.00
Included Data per Month0 GB
Store Location0
1 comment
calliope_7
calliope_7
Paul

PaulSydney, NSW

  • 2 reviews

Billing cycles and final invoice

published
Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per MonthA$45.00
Included Data per Month30 GB
Store LocationBurwood
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Questions & Answers

decks

decksasked

If I connect Vodafone tv can I still use my dvd player/recorder to record free to air programs?

No answers
Fred K.

Fred K.asked

Each time I go to activate my SIM card each form of identity is not valid. Is it because I am supposedly underaged, which shouldn't be the case since I am an adult.

No answers
Jorge V.

Jorge V.asked

is the Keep Talking Plus Phone Insurance offered by vodafone (15 dollar/month) a good option??

1 answer
Prathamesh S.
Prathamesh S.

Yes. As it covered Accidental Damage protection, Lost & Stolen

Get an answer from our members

Details

CategoryMobile Phone Service Providers and Physical Shops
Network UsedVodafone
International Roaming Offered Yes

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