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Vodafone

Vodafone

1.6 from 2,304 reviews · View Statistics

Reviews

  • Value for Money
    3.0 (8)
  • Plan Type
  • Product Quality
    3.7 (7)
  • Return Claim MadeYes (0) · No (8)
  • Customer Service
    2.8 (9)
  • Local Reception
    3.9 (8)
  • Transparency
    3.1 (7)
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Suella

SuellaPerth, WA

VODAFONE phone with hotspot use

published
Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$60.00
Included Data per Month53 GB
Store LocationGarden City Booragoon
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Shane

ShanePerth

  • 30 reviews
  • 13 likes

Always goes back to original price

published
Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$35.00
Included Data per Month5 GB
Store Locationonline
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olivera

oliveramelbourne

  • 33 reviews
  • 15 likes

reception very hard on some sspots

published

been on prepaid and reception somedays in some spots dont have enough coverage only issue there is call overseas is hard to understand but in general vodafone has some pretty good plans and included data as well

Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$30.00
Included Data per Month35 GB
Store Locationvodafone dandenong
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Jordan D.

Jordan D.Metropolitan Adelaide, SA

  • 2 reviews

Good plans

published

I have never had an issue with service dropping out and always have plenty of data for the money I pay per month. Customer service over phone is very poor but very helpful I store

Value for Money
Product Quality
Customer Service
Local Reception
Incentivised ReviewNo
Plan TypePost-Paid with Phone
Return Claim MadeNo
Plan Cost per Month$65.00
Included Data per Month50 GB
Store LocationElizabeth
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debbie.crutchfield.33

debbie.crutchfield.33Greater Melbourne (Outer), VIC

  • 2 reviews

Mobile Phone Plans

published

Their mobile phone plans are expensive for what is offered. Customer service is not great at all. Data download speed is pathetic. They up their plans without letting you know.

Value for Money
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid with Phone
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WiFi Hotspot: Fine for traveling, but ration your data

published
Value for Money
Product Quality
Customer Service
Local Reception
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$60.00
Included Data per Month75 GB
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Rajneesh R.

Rajneesh R.Greater Melbourne (Inner), VIC

  • 2 reviews
  • 2 likes

Network quality medium

published

Network quality is different in all suburbs. sometimes I get 50 m b p s and something 100k b p s speed. They should improve the stability and range of network

Value for Money
Product Quality
Customer Service
Transparency
Incentivised ReviewNo
Plan TypePost-Paid with Phone
Return Claim MadeNo
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Steve  Y.

Steve Y.South East Queensland, QLD

Only interested in sales, no customer service, they are going to lose customers bigtime

published

Fragmented customer service
Vodafone network service is acceptable with many benefits but......
Customer service is fragmented and virtually non-existent, they run a sales driven culture with false promises, there is zero respect for customer loyalty, instead they prefer to lock you in again with more false promises.
This company has a fragmented customer service team that will frustrate the most patient of customers.
You will only have yourself to blame for the time you will waste if you lock in to Vodafone.
You have been warned!

Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePost-Paid with Phone
Return Claim MadeNo
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Nicole

NicoleMetropolitan Adelaide, SA

  • 4 reviews

Love Vodafone

published

My network coverage with vodafone is the most reliable network i have come accross rather then others. Ive had a few connection problems but rarely any what so ever. Love vodafone

Product Quality
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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Questions & Answers

Danielle m.

Danielle m.asked

I have been charged $148 this month as part of my bill. The $148 is itemised as ‘pricing plan’ . What is that?

No answers
Jenny R.

Jenny R.asked

TXT confirmation to another mobile what does this question mean when I am topping up my phone

No answers
decks

decksasked

If I connect Vodafone tv can I still use my dvd player/recorder to record free to air programs?

No answers
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Get an answer from our members and Vodafone Australia representatives

Details

CategoryMobile Phone Service Providers and Physical Shops
Network UsedVodafone
International Roaming Offered Yes

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