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Vodafone

Vodafone

1.6 from 2,195 reviews · View Statistics

Reviews

1.4

9 reviews
4
(0)
3
(0)
2
(0)
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Tony

TonyDarling Downs, QLD

  • 5 reviews
  • 2 likes

Prepaid voucher

published

I bought a prepaid voucher. Activated it, I tried to access the internet, couldn't. When I did, I found it was all gone. I texted Vodafone. I got a poor response. They said my security code wasn't the same. I texted them the next day. They fixed me up with a new security code. And arranged for a new voucher.

Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeYes
Plan Cost per MonthA$30.00
Included Data per Month4 GB
Store LocationGrand Central Toowoomba City
k allison

k allisonNorthern Region, NSW

prepaid internet robbery

published
Value for Money
Customer Service
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeYes
Ken

KenSydney, NSW

Keep well away from Vodafone

published
Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeYes
Plan Cost per MonthA$30.00
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There is no phone company more useless, and that's saying something

published

Don't assume their website is accurate. They will take your money, and only after they have your cash will they inform you of the truth. Refunds are a huge pain.

Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeYes
Plan Cost per MonthA$40.00
Included Data per Month20 GB
Store LocationSouth Launceston
Victum

VictumAustralian Capital Territory

No stars at all: this company is full of scammers & fraudsters

published
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeYes
Plan Cost per MonthA$45.00
Included Data per Month5 GB
Andrew C

Andrew CGreater Melbourne (Metropolitan), VIC

Very misleading

published

If I could leave a zero rating I would. I had a prepaid sim with Vodafone and transferred it into my wife's name. It took us over 6hrs to get this done. We wanted to port the number to another provider, after 2 weeks of trying we were told by staff at a store the number was still in my name and that they would never change it no matter what we did. I would never use this company again.

Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeYes
Plan Cost per MonthA$30.00
Included Data per Month2 GB
Dave

Dave

  • 6 reviews
  • 2 likes

Out of 3 Aussie phone companies, by far the worst service

published
Value for Money
Product Quality
Customer Service
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeYes
Ashna

AshnaSydney, NSW

Worst network

published

Worst network in australia is vodafone, never ever go with this network guys. I'm really fed up i have a contract otherwise i quit this and go with optus or telstra...

Value for Money
Product Quality
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Return Claim MadeYes
Plan Cost per MonthA$50.00

The reviewer stated that an incentive was offered for this review

fair value

fair value

  • 38 reviews
  • 31 likes
  • Verified customer

Cheap for a reason

published
Value for Money
Product Quality
Customer Service
Transparency
Incentivised ReviewNo
Plan TypePre-Paid Sim Only
Return Claim MadeYes
Physical Shops

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Questions & Answers

Fred K.

Fred K.asked

Each time I go to activate my SIM card each form of identity is not valid. Is it because I am supposedly underaged, which shouldn't be the case since I am an adult.

No answers
Jorge V.

Jorge V.asked

is the Keep Talking Plus Phone Insurance offered by vodafone (15 dollar/month) a good option??

1 answer
Prathamesh S.
Prathamesh S.

Yes. As it covered Accidental Damage protection, Lost & Stolen

John G

John Gasked

Mosman NSW agent

No answers

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Details

CategoryMobile Phone Service Providers and Physical Shops
Network UsedVodafone
International Roaming Offered Yes

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