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Vodafone

Vodafone (page 5 of 29)

1.6 from 2,363 reviews · View Statistics

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Worst network

published

Worst network for data in Australia. I used Vodafone for mobile phone but when I need data away from my home wifi, I hate Vodafone. When I am on a highway, I am sure I do not get network for calls.

AbbeyP
AbbeyPWheatbelt, WA
  • 6 reviews
  • 2 likes

RECORD all your phonecalls with them when you have issues!!!!

published
Joffa a.
Joffa a.South East Queensland, QLD
  • 3 reviews
  • 1 like

Just as bad as telstra

published

Don't understand why I'm getting messages 2 days late and some aren't even getting through. If this is not sorted I'll be going else where

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Donottrustthisbank
Donottrustthisbank
  • 2 reviews
  • 3 likes

They alter your call records

published

Definitely 0.They issue bills with incorrect call/sms history. Keep track and see for yourself. Stay away, although the other providers probably aren't much better.

They don't want my money

published

Tried to sign up to a new plan for their bonuses, however offered to just give me a sim and get the phone after a couple months (i.e. so no bonus preorders)

Paying plans the same price for years now.. oh well

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Paul
PaulCanberra 2600, ACT
  • 4 reviews
  • 1 like

Mobile coverage far worse than Telstra

published

Planning on switching my mobile phone service back to Telstra as the mobile coverage is pretty poor. Lots of areas with no coverage. SOS only.
The broadband though is very fast

Aiden H.
Aiden H.Sydney, NSW
  • 13 reviews
  • 5 likes

Patchy service at times, but good customer service makes all the difference

published
Sal
SalBrisbane
  • 3 reviews
  • 3 likes

Absolutely useless call centre. Can't actually make any changes to account without going into the building

published
Joy
JoyGreater Melbourne (Outer), VIC
  • 2 reviews

Worst customer service

published

Worst ever! I was asking why we are already charged when i havent received the phone at all..i havent used it and the bill has already started 11 jan-8/02/2021. He said that it is their policy to charge the customer in advance. What the hell? It wasnt my problem that the handset isn't available.. His excuse there are customer who receive the box but never opened thus the bill already starting. He also advised me my phone is still for delivery but it is part of their terms and conditions that the bill would start.

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Mitchell C.
Mitchell C.Canberra 2600, ACT

Rubbish reception

published

Never have I had a carrier so useless when it comes to reception. I am in the middle of Canberra and the service is 3rd world. I signed up to Kogan not seeing they use vodafone for their provider which was my bad but I've lasted 23 days into a 90 day contract. NEVER EVER again.

I would give it 0 stars if it were an option

published

They overcharge for mobile plans. They gave me a mobile plans on higher than market price and they added loyalty discount on top of it to make it the same price as the market price. The only problem is that they expected me to pay the overcharged market price (excluding the loyalty discount) when I approached them to buy off my device. It would have been much cheaper if I would have purchased my phone from JB Hi-Fi or any other retailers for full price or even on a monthly plan. Never getting a phone from Vodafone again.

Fabius
FabiusSydney, NSW
  • 9 reviews
  • 1 like
  • Verified

After sales assistance? Not received

published
Mark G
Mark GSydney, NSW
  • 2 reviews

The most horrific service I have ever encountered. Also experienced dishonesty.

published
Nitin K.
Nitin K.Sydney, NSW
  • 2 reviews
  • 3 likes

Poor service! Fraudulent account details!

published

Have requested on multiple occasions for my billing and tax invoice details to be corrected as their sales staff incorrectly set up the account. 3 months on and Vodafone claim they are unable to issue me with the correct account details on my tax invoice as apparently their system is unable to process this. So, for the last 3 months I am being invoiced with the incorrect details. Is this not fraudulent? Would think so.

Suella
SuellaPerth, WA

VODAFONE phone with hotspot use

published
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Page 5 of 29
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Questions & Answers

Danielle m.
Danielle m.asked

I have been charged $148 this month as part of my bill. The $148 is itemised as ‘pricing plan’ . What is that?

No answers
Jenny R.
Jenny R.asked

TXT confirmation to another mobile what does this question mean when I am topping up my phone

No answers
decks
decksasked

If I connect Vodafone tv can I still use my dvd player/recorder to record free to air programs?

No answers
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Details

CategoryMobile Phone Service Providers and Physical Shops
Network UsedVodafone
International Roaming Offered Yes
Visit official website

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