Vodafone

I have been reporting a black spot of vodafone mobile coverage to complaints/maintenance team many times and instead of them fixing the problem, they are more interested in gathering people's information than fixing the problem.
Unfortunately vodafone has a useless team.

I made the mistake of joining Vodafone almost 3 years ago with a contract on a mobile phone I have constant dropouts and the coverage seems to have gotten much worse over the past several months
Response from vodafone change the settings on your phone and oh yes we are upgrading in your area.
It doesn’t matter what area of Melbourne I am I have the same issue.
I can’t wait until my contract is up to switch providers in 3months time
I wouldn’t recommend Vodafone

This garbage is more disconnected than it is connected in Albany Western Australia. Don't count on Vodafone f you are meant to use it outside Perth for data or normal phone use.

We have had a gut full of bad services and it’s not improving. Vodafone have been lying about improved service for decades. They still can’t provide internet at an acceptable speed or coverage even in city areas. It’s disgusting they keep billing us and marketing their lies but we are all bearing the frustration. Look for vodaclassaction on Instagram.

One of the worst network provider I have ever seen, I have never get a full network in my area and everytime calls are disconnected due to bad network provider.

I have used many teleco providers all over the world and Vodafone is definitely the worst. I would rather amputate my own finger than deal with them in any way shape or form ever again. Honestly, if it looks like a great deal and you’re considering it just don’t. If you think of your time on an hourly wage then the many many hours you are likely to spend on the phone to their trash customer service will far outweigh any additional savings you might make.

Phone service was alright in cities but choppy in many other places. They do provide 5G and it was decent speed in the right places. That bring said, their Vodafone app didn't work most of the time I was with them for different reasons. As time went on I realised how overpriced my plan was and how much they didn't value existing customers. Every deal offered was either for new customers or for adding additional numbers to your account. I don't believe I got a single deal applicable to me in 2 years. When I eventually changed to a a different pr...

Misreading and poor customer services.

One of the worst experiences ever with a phone I purchased from this company which they had me on 3 years plan. Then I was told I can't change my phone number. If I do, I will be charged $20 each time, then there is an arrange of horrible customer services experience followed up, then I was told by 1 stuff to go to another company, then got the manager after I tried and insisted to speak to the manager many times, then finally got speak to the manager. Then this manager email me a refusing, misleading...

Bad reception, as low as one bar reception with 3G network, slow pathetic mobile internet speed. Can't do much with that kind of slow internet speed. Need to bring along with extra phone with another service provider to back me up.

Terrible at home. Internet is also slow on nbn. Customer service is a tradegy on the libe for 2 hours trying to solve. And then still no solutions offered. Not much else to say.

Have not been able to recharge my prepaid service online for 2 years. Customer service is pathetic. Tried twice to fix the problem wasted hours for nothing. Just don't get involved with Vodafone.

I have been as Vodafone put it “A very loyal customer” for many years. My bill has been paid on time for so many years but I still get a text message and or email threatening me with a late fee of $15 and when I use their stupid app to pay that bill I almost always have to wait for them to sms me a link to access it only to be told on the day my bill is due that it is over due. I have repeatedly rang up to addresses these issues only to be told “ I understand how you feel” NO they don’t because I make this call regularly and get told it shouldn’t happen again. Then you are asked to do an sms survey. Why bother they don’t listen because you are only one person (sorry “Loyal Customer” NOT)
So over it

Signing up as new Vodafone customer on 29/10/2021. Chose 400GB/month 4G Home Wireless plan for $65 a month with no speed limits, and a month-to-month term. First month free to new customers. Chose to use my own 4G modem and not have one of theirs which is why there is no set term contract. Signed up over the phone and had SIM card delivered to my home address. Took 4 days to receive SIM card. Activated immediately upon receiving SIM.

Average speeds peak time and off peak – Peak download: 20-30mbps. Peak upload: 5-10mbps. Off peak d/l: 30-40mbp...

Always poor network. Never get fixed. Being customer with Vodaphone since last 2008 and now I am thinking to change with different provider. Not recommended at all. Do not go with Vodaphone.

I wanted to move to Vodafone because the roaming offered is more attractive than the one Telstra offers. However I was very hesitant because historically everyone says Vodafone has the least coverage…

Finally I have made the move….

Network is better than my work Optus SIM. I travel from NSW southern highlands to the shire and Blue Mountain weekly and I have reception everywhere I go and more 5G access than my Optus SIM. Areas where Telstra was a black spot, I now have reception also. Sure the 5G reception is more limited than Telstra but that...