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Vodafone (page 5 of 5)
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ERAPLATINUMMetropolitan Adelaide, SA
Worst Network
Signal constantly changes from 3g to 4g and i never have more than 2 bars even in town. Occasionally drops into regional service which has no data and it is impossible to reconnect. Terrible speeds. Avoid this network
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Incentives to join. Lock in customers. Then rip them off
Vodafone pay as you go gives 35Gb for $30 for the first three months. After that it is $25 for 10Gb, with no option to upgrade. The add-on data costs are $10/Gb (28 days). That’s gouging your faithful customers. I advise staying with them for three months and then changing networks. I checked my balance (1.6Gb left) and immediately received notification that I was below 100Mb (huh?) and then out of data. Their website on usage is glacial and tends to divert you to “special offers” which are unavailable to you. It gives usage packet size but not the time of usage. Their app doesn’t work at all on an iPhone X.
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NicoleMetropolitan Adelaide, SA
- 4 reviews
Love Vodafone
My network coverage with vodafone is the most reliable network i have come accross rather then others. Ive had a few connection problems but rarely any what so ever. Love vodafone
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Vodafone DOUBLE charging
Payment #1 was made, failed but money withdrawn form account,
Payment #2 was made, recharge went through successfully.
Tried to get Payment #1 refunded or credited but its too hard for them....CROOKS
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Justin HSouth East Queensland, QLD
- 4 reviews
- 1 like
Ridiculously slow network compared to peers
The data download speeds are absolutely horrendous. I have another account with Telstra, as well as Optus, and the speed of this network is outright shameful. I will never use this network again! I'm in Cannon Hill Qld.
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MartynRichmond-Tweed, NSW
- 8 reviews
- 5 likes
A fair comparison on customer service and coverage.
I had to call Vodafone 1300 number today and I got the call centre Mumbai, things didn’t start well with the language barrier Etc and things got a little testy and eventually I was transferred to a chap called Sharma and he was excellent, clear English and wanted to resolve my problem, he really went that extra mile and keep in contacted with me during the course of the day until resolved. And I’ve been with most of the main telcos over the past years and dealt with other customer service centres and never had the positive experience I received...Read more
today, I was very touched with his personal service and perseverance and this is from someone on the other side of the world, he retained me as a loyal Vodafone customer today and he definitely deserves a very big Thank you from me. On another subject regarding Vodafone coverage, my partner and I travel up and down the length of the East Coast regularly and my partner is with Optus, we both have same iPhone 6’s and she has a lot of signal drop out compared to me. We both were originally with Telstra for approximately 12 years and we both left as we found with Vodafone and Optus you got more data and longer time 30-35 days and the Telstra customer service I received when wanted to upgrade our 12 year old plans was appalling and this was at a Telstra store, there was interested in retaining us as long term users so there’s good and bad with other telcos too. But I’m happy with Vodafone.Similar opinion? Write a review on ProductReview.com.au!
MilaSydney, NSW
- 2 reviews
- 1 like
Id theft fraud
Terrible customer service in Vodafone.
Been with them for 3 years and only now found out they registered me under different name in the system.
Submitted id fraud claim, but did nothing to solve the problem.
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Steve H.Greater Melbourne (Inner), VIC
Am I the only person to have noticed that Vodafone has effectively doubled the cost of 365 day pre-paid data ?
I recently attempted to top-up my pre-paid account, only to discover that the 365 Plus product is no longer available. Its nearest equivalent is the Pay and Go product, which at $40 offers the same 365 day expiry, the same pricing for texts and calls ... but doubles the price of data (previously $0.02/Mb, now $0.04/Mb). I've queried this with Vodafone and they basically just blew smoke at me.
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MissyMoo92Greater Melbourne (Outer), VIC
- 19 reviews
- 14 likes
Changing Providers
Vodafone is a joke. I was simply trying to top up the data on my phone... accessed the Vodafone recharge page - insufficient data. Kind of hard to recharge when I cant access the page. And considering I have wireless internet at home and I also tried completing recharge while connected to that, still told me I had insufficient data.
I'll be changing phone carriers due to this experience. Network coverage is pretty low. The online website is glitchy and full of freezes and hard to navigate when it constantly freezes and reloads.
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Less of the product for the same price.
Blocked BitChute, 8chan, and other websites at a mere government "suggestion".
Blocking internet platforms from the public such as BitChute should be considered a crime against the public. Blocking free communication is like modern book burning.
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Mr RichardsSouth East Queensland, QLD
Poor signal can't register
Poor signal
Payments not going through
Tryed registering 4 times no luck
Tryed temporary passwords over and over as didn't like my original password
Seems its designed to stress you out so gave up never again
So next month im changing network
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Farid BSydney, NSW
- 12 reviews
- 8 likes
Slow 4G speeds in many locations.
Poor 4G speeds in various locations in the Sydney CBD. Contacted the customer support a few times with no results. Anyhow, time to look for a service provider which has a good 4G coverage.
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not amusedcanberra
- 3 reviews
too muc$ for not much
Prepay Vodafail represents poor value:
Vodafone has always been lagging behind the competition. They should spend less on promotion and more on delivering.
- poor network coverage - one of the problems of privatisation of an essential service is network duplication in high population areas with no signal elsewhere
- high prices for what is a distant 3rd patchy network
- less data than their competition for the price
cannot switch off unwanted promo messages despite requests to Vodafone and complaints to useless regulatory body
Prices should be at least 20-30% less than their competition to equate value
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Questions & Answers
decksasked
If I connect Vodafone tv can I still use my dvd player/recorder to record free to air programs?
No answers
Fred K.asked
Each time I go to activate my SIM card each form of identity is not valid. Is it because I am supposedly underaged, which shouldn't be the case since I am an adult.
No answers
Jorge V.asked
is the Keep Talking Plus Phone Insurance offered by vodafone (15 dollar/month) a good option??
Details
Category | Mobile Phone Service Providers and Physical Shops |
---|---|
Network Used | Vodafone |
International Roaming Offered | Yes |
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