Been with Vodafone for ten months now and never had a problem. Fast downloads. Good reception and clear calls. So all good. Would not hesitate to recommend them. Cheers and thanks.
A fair comparison on customer service and coverage.
I had to call Vodafone 1300 number today and I got the call centre Mumbai, things didn’t start well with the language barrier Etc and things got a little testy and eventually I was transferred to a chap called Sharma and he was excellent, clear English and wanted to resolve my problem, he really went that extra mile and keep in contacted with me during the course of the day until resolved. And I’ve been with most of the main telcos over the past years and dealt with other customer service centres and never had the positive experience I received...today, I was very touched with his personal service and perseverance and this is from someone on the other side of the world, he retained me as a loyal Vodafone customer today and he definitely deserves a very big Thank you from me. On another subject regarding Vodafone coverage, my partner and I travel up and down the length of the East Coast regularly and my partner is with Optus, we both have same iPhone 6’s and she has a lot of signal drop out compared to me. We both were originally with Telstra for approximately 12 years and we both left as we found with Vodafone and Optus you got more data and longer time 30-35 days and the Telstra customer service I received when wanted to upgrade our 12 year old plans was appalling and this was at a Telstra store, there was interested in retaining us as long term users so there’s good and bad with other telcos too. But I’m happy with Vodafone.
Great service at Vodafone Cronulla
Called into the store last week looking to transfer from Telstra. Samuel was the sales attendant at the time and was very helpful. Definitely better value than Telstra. I walked in with no appointment, got served straight away.
Thanks for your patience Samuel
Excellent service Vodafone Brookside Qld
Moved my mobile service over to Vodafone today after being with another supplier for 15 years. Jackie was professional and gave clear information. Highly recommend her and this Vodafone outlet
Vodafone is the best telco company for quality and customer service!
Vodafone has been nothing short of brilliant with our phones so we changed our internet which was terrible with Telstra and the support we got from Telstra was an absolute joke alone with the service. Vodafone have went above and beyond in store and on the phone and we are stoked with our phones and nbn!
Wonderful service, great pricing!
Service was incredible as always, Jerome made the entire process incredibly clear and easy. We’ve shopped around looking at plans for a while now, but none have been better than the ones offered at Vodafone, and for a fraction of the price too. Will definitely be staying with vodafone in the future.
Questions & Answers
If I connect Vodafone tv can I still use my dvd player/recorder to record free to air programs?
Each time I go to activate my SIM card each form of identity is not valid. Is it because I am supposedly underaged, which shouldn't be the case since I am an adult.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.