Vodafone

I wanted to move to Vodafone because the roaming offered is more attractive than the one Telstra offers. However I was very hesitant because historically everyone says Vodafone has the least coverage…

Finally I have made the move….

Network is better than my work Optus SIM. I travel from NSW southern highlands to the shire and Blue Mountain weekly and I have reception everywhere I go and more 5G access than my Optus SIM. Areas where Telstra was a black spot, I now have reception also. Sure the 5G reception is more limited than Telstra but that...

I have been a Vodafone customer for many years. I have had other service providers both in Australia and Canada and none of them could measure up, not even close, to the service I get from Vodafone. A few months ago I had a problem with the service and I rang Vodafone for support. Not only did I get straight through to a real person who was very patient with me, but he also took me through each step to fix the problem on my phone. I pay $30 a month (paying manually) and have accrued 200 gb of free data including bonuses for paying on time. One...

I recently upgraded to a 13 Pro at their Brisbane CBD store. Their team member was amazing, she helped to understand our past plan, and to upgrade the plan and save! We’ll be back Vodafone to see the same person and get our internet switched over to your service.

I wanted to change my package and get some information about my bills. Sanjana and Sadhir were so helpful. They were very friendly meantime quick and Efficient. The recommended package was affordable as well.

Vodaphone phone and internet text has been down since midday today. It's almost 7.30 pm and still not on. I have WiFi at home but can't call or receive calls on my mobile. My partner is also with Vodaphone and has the same problem. I live in a retirement village and I need my phone at all time Incas I need to call someone. Sorry but it's not good enough Vodaphone.

Read my review for Boost internet entitled no no no no NO to understand that Vodafone at Seaford S.A. is where i went to get a great deal, awesome service from friendly knowledgeable staff and on my way with all the internet data i will ever need within 10 minutes, if only I'd come here first.
Thanks Again to the guy and girl who sorted all my woes out.

I don't give 5-star reviews when I experience issues, but this has been so successfully resolved that it deserves sharing (long post).

1st issue: my preordered Samsung phone was damaged during transit and didn't reach delivery address. Latest update was that it"s being returned to sender, but took weeks without further update.

2nd issue: I asked Vodafone if there are steps I could take to lower the bill for several mobiles+nbn bundle to soften the additional cost of new phone. They downgraded our plans, but lost the discounts so total end...

I have a plan with a number of handsets attached for family members. I wanted to add a further handset to the plan today and went into the account online to check the details. This is how I discovered that Vodafone has been billing me for a product for over 2 years that I explicitly told them I did not want. This began when I last upgraded my handset. At the time Vodafone insisted that the handset came with a tablet. They did not state there was an additional charge for the tablet. They were not transparent.

When I realised I was bei...

Very reliable connection
No drop out
Ive got 468.98mbps download and 66.9mbps upload on 5G
Ive got 44.5mbps download and 14.5mbps upload with 4G
Not a bad network over all and im impressed

As a regular driver to the Central Western plains of NSW, I have no coverage or 3G in most parts. Currently in Coonamble with 3G. A friend using another provider has 4g to 5g.
Can’t use internet as the data is so slow at below 1 Mbps. Apps lag and it’s annoying.
Driving in some areas around Coonamble I get SOS only. Vodafone has explained to me that I should check the coverage map after I complained about the bad coverage. I will be ending my service at the end of contract. I’m moving to a provider that can give me coverage in most rural area...

App keeps crashing while I chat and cancel all comunicarions and actions taken. Surprisingly Vodafone doesn't provide yet a stable app for comunicarions. I will be happy to see improvements from them.

Combo plans better . Prepaid needs better data 15gb c'mon lol 2021 data is cheap., Update prepaid better. I miss combo plus plans ..... Good reception though but don't be stingy lol.

My wife and I bought new phones and decided to stay with Vodafone. I'm glad we did as the help we received was unexpected. To get the help we needed on a Saturday, outstanding. Instant response from both messenger and phone help. Our new phones were up and running fast.
I couldn't be happier with the help we received.

I am with Vodafone form 2007, nearly 15 years, a royal customer, even if my wife said there is better plan with another service provider, I always refuse to switch.

In July 2018, I joined $40 plan, 40G data for 12 months, after expiry, they didn't call me and provide a new plan, I supposed I will automatically roll into a new plan with 40G data but reduce speed after 40G.

Last month, there was issue with WIFI for a couple of days, and I was using mobile to watch movie online, I got an message for 85% data used up, I didn't read in ...

My son has Been with vodafone for 3 years( against my will). Today Optus gave him a better deal for a new phone and plan according to his credit rating. He has never missed or have been late with a payment with Vodafone. They were offering him $10 for his phone as trade in.(worth $400 today, Big insult). With Optus He got to keep his old phone, Upgrade to a better one on a similar plan as Vodafone, for a much cheaper rate. I never thought he would leave Vodafone, but today he realised that customer loyalty means jack to Vodafone once they ...