1 photo
Vodafone

Vodafone

1.5 from 2,625 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Vodafone Australia

Reviews

Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
Damien G.
Damien G.Sydney
  • 12 reviews
  • 4 likes
  • Verified

Moved to Vodafone from Telstra, one week later

published
Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Local Reception
4/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$85.00
Store LocationPenrith
Similar opinion? Write a review on ProductReview.com.au!
Sheran
SheranWestern District, VIC

Best Mobile Service

published
Incentivised Review No
Plan TypePre-Paid Sim Only
Similar opinion? Write a review on ProductReview.com.au!
Ruth
RuthPerth, WA

Quick and Friendly customer service

published

I wanted to change my package and get some information about my bills. Sanjana and Sadhir were so helpful. They were very friendly meantime quick and Efficient. The recommended package was affordable as well.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
Jordan N.
Jordan N.South Australia

5g with vodafone is awesome and it performs better then 4G

published

Very reliable connection
No drop out
Ive got 468.98mbps download and 66.9mbps upload on 5G
Ive got 44.5mbps download and 14.5mbps upload with 4G
Not a bad network over all and im impressed

Customer Service
5/5
Local Reception
5/5
Plan TypePre-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$50.00
Included Data per Month45 GB
Store LocationSalisbury
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Mobile Phone Service Providers

Find out how Vodafone compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Ibelong
IbelongGreater Melbourne (Inner), VIC
  • 12 reviews
  • 6 likes

Bring back better prepaid Like combo

published

Combo plans better . Prepaid needs better data 15gb c'mon lol 2021 data is cheap., Update prepaid better. I miss combo plus plans ..... Good reception though but don't be stingy lol.

Value for Money
3/5
Product Quality
4/5
Customer Service
5/5
Local Reception
4/5
Transparency
4/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$30.00
Included Data per Month15 GB
Store LocationChurchill
Similar opinion? Write a review on ProductReview.com.au!
Steve H
Steve HSydney, NSW
  • 4 reviews
  • 3 likes

Not very good for royal customer.

published
Value for Money
2/5
Product Quality
3/5
Customer Service
1/5
Local Reception
4/5
Transparency
1/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$39.00
Included Data per Month40 GB
Similar opinion? Write a review on ProductReview.com.au!
Garry
Garry
  • 2 reviews
  • Verified

Excellent value mobile plan: 12 months for $150 (from OfficeWorks)

published
  • Thumbnail
Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$12.00
Included Data per Month16 GB
Store LocationOfficeWorks
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Tips for Choosing a Mobile Plan and Service Provider

Looking for a new mobile plan? Find out everything you need to know from network coverage and plan types, to data usage and international roaming so that you can pick the best value plan for you.

Wendy Z.
Wendy Z.21 Feb 2020
tips-for-choosing-a-mobile-plan-and-service-provider
Top Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.22 Nov 2019
top-internet-mobile-phone-service-providers-in-2020
Next
Popy
PopySydney, NSW
  • 6 reviews

Terrible network!

published

I cannot even use up 15 GB of my 30 GB plan because of poor network, day or night, No service to even search online ley alone watching a video!! I gave up totally

Value for Money
2/5
Product Quality
2/5
Customer Service
2/5
Local Reception
1/5
Transparency
2/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$45.00
Included Data per Month30 GB
Similar opinion? Write a review on ProductReview.com.au!
Hayley
HayleySydney
  • 25 reviews
  • 23 likes

Great customer service and plan prices

published

Vodafone has been great over the past few years I have been with them, I always receive fast and super friendly customer service when needed and always resolved very quickly. My plan is a very good rate and they do like to retain customers and reward loyalty, there’s some areas around sydney with basic reception and sometimes the network does go down for maintenance. I highly recommend vodafone if you’re mainly looking for an affordable plan. My partner is with Telstra so he can hotspot if we travel to areas with no service but Vodafone gives me the day to day use I need at such a great price.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$29.00
Included Data per Month75 GB
Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Vodafone compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Dom
DomGreater Melbourne (Outer), VIC
  • 2 reviews

loyal customers should be rewarded. not other way around

published

i’m giving 2 stars just because they offer great deals for new customers.
Not so great to loyal customers( i’ve been with them for 8 years ) . they offer a plan with 80gb for 45$ a month if you’re a new customer but not for someone it has been with them for 8 years .. i’ll have to pay more to get more Gb that i actually don’t need when i just wanted that specific plan.

loyal customers should get at least same deals as new customers … AT LEAST .

great provider for NEW CUSTOMERS ONLY .

Value for Money
4/5
Product Quality
3/5
Customer Service
2/5
Local Reception
3/5
Transparency
3/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$80.00
Included Data per Month150 GB
Similar opinion? Write a review on ProductReview.com.au!
Chris
Chris
  • 5 reviews
  • 1 like

Punished for loyalty???

published
Value for Money
5/5
Product Quality
5/5
Customer Service
3/5
Local Reception
5/5
Transparency
3/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$35.00
Included Data per Month50 GB
Similar opinion? Write a review on ProductReview.com.au!
Champagne E.
Champagne E.
  • 10 reviews
  • 4 likes

Lots of data

published

I have a pre paid sim only plan. I have automatic recharge so I get extra data every month. I like the feature that you don't loose internet if you run out of data it just goes slower, not that I ever would as I have 200gb in my data bank.

Incentivised Review No
Plan TypePre-Paid Sim Only
Return Claim MadeNo
Store LocationOnline
Similar opinion? Write a review on ProductReview.com.au!
Mobile Phone Service Providers

Find out how Vodafone compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
MXSB
MXSBMetropolitan Adelaide, SA
  • 2 reviews
  • 1 like

Vodafone Marion Westfield SA simply woeful -- never again!

published
Value for Money
2/5
Product Quality
2/5
Customer Service
1/5
Local Reception
3/5
Transparency
2/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Store LocationMarion Westfield SA
Similar opinion? Write a review on ProductReview.com.au!
Romina
Romina
  • 3 reviews

Such a waste of time

published
Customer Service
3/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Similar opinion? Write a review on ProductReview.com.au!
parade6010
parade6010Greater Melbourne (Inner), VIC
  • 19 reviews
  • 4 likes
  • Verified

Great Service, Sad to Go

published
Value for Money
4/5
Product Quality
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$40.00
Included Data per Month50 GB
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 2

Questions & Answers

Paul M.
Paul M.asked

What’s your experience of using Vodafone in Western Australia when travelling

No answers
David F.
David F.asked

I have no issues with Vodafone Aust, good customer service and my home internet is great been 3 months a couple issues were sorted out very quickly by friendly staff. **** 4 stars

No answers
Simon
Simonasked

I have been a customer of Vodafone for a few years with both my mobile phone & NBN because I was assured that they were adding towers themselves so as coverage would improve (which it did). Recently the reception on my mobile has now deteriorated markedly along with my NBN connection... After contacting Vodafone on many occasions with no result I am now looking at an alternative NBN connection and ditching Vodafone NBN .Unfortunately, I am still locked into a mobile deal for the next 18months but as soon as I can opt out I shall be doing so.. So disappointed that I have been lied to by Vodafone as I should probably report them to the authorities but that doesn't make the reception any better..

No answers
See all Vodafone questions

Get an answer from our members and Vodafone Australia representatives

Details

CategoryMobile Phone Service Providers and Physical Shops
Network UsedVodafone
International Roaming Offered Yes
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.