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Vodafone

Vodafone

1.6 from 2,448 reviews · View Statistics
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Reviews

1.2
69 reviews
  • Value for Money
    2.0 (1)
  • Plan Type
  • Product Quality
    2.0 (1)
  • Return Claim MadeYes (1) · No
  • Customer Service
    2.0 (1)
  • Local Reception
    4.0 (1)
  • Transparency
    3.0 (1)
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Overcharged long time customer

published

Updated my phone in 2019, added a I pad that I canceled before receiving , it was supposed to be canceled 19 months later I find out I have continued to be charged for iPad and NBN plan 3 calls later still waiting for a promised call back and refund that is substantial !!! No response but I keep getting txt for rating customer service ? Up your game call me as promised and give me a refund !

Value for Money
2/5
Product Quality
2/5
Customer Service
2/5
Local Reception
4/5
Transparency
3/5
Incentivised Review No
Plan TypePost-Paid with Phone
Return Claim MadeYes
Store LocationKwinana

Questions & Answers

Risabh G.
Risabh G.asked

is voda phone bad

1 answer

Yes, very bad customer service

Danielle m.
Danielle m.asked

I have been charged $148 this month as part of my bill. The $148 is itemised as ‘pricing plan’ . What is that?

No answers
Jenny R.
Jenny R.asked

TXT confirmation to another mobile what does this question mean when I am topping up my phone

No answers
See all Vodafone questions

Get an answer from our members and Vodafone Australia representatives

Details

CategoryMobile Phone Service Providers and Physical Shops
Network UsedVodafone
International Roaming Offered Yes
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