Vodafone

Phone service was alright in cities but choppy in many other places. They do provide 5G and it was decent speed in the right places. That bring said, their Vodafone app didn't work most of the time I was with them for different reasons. As time went on I realised how overpriced my plan was and how much they didn't value existing customers. Every deal offered was either for new customers or for adding additional numbers to your account. I don't believe I got a single deal applicable to me in 2 years. When I eventually changed to a a different pr...

I've been with these guys now for 3 months. Signed up to a contract with these guys to get the discount (ps5, pre paid sim plan) and nbn. Honestly first month internet was horrible. Now internet works fine download speeds are good. Haven't had drop outs at all. Tech support 3/10.

Combo plans better . Prepaid needs better data 15gb c'mon lol 2021 data is cheap., Update prepaid better. I miss combo plus plans ..... Good reception though but don't be stingy lol.

I was frustrated with their communications regarding bill payments, but they’ve seem to have made big improvements in that regard since.
Their in store service is excellent from my experiences and value for money is very good.
I would recommend Vodafone Australia.

Vodafone has always been competitive in their plans and that's what attracted me to signing up in the first instance. I thought that being in metropolitan Melbourne would be okay in terms of network coverage. Unfortunately, I seem to be experiencing network quality issues even in metro areas. Network may be congested random times of day resulting in "Call Failed" error messages, and signal strength is also spotty. I had to leave because I value network quality as it is starting to get frustrating.

I have a pre paid sim only plan. I have automatic recharge so I get extra data every month. I like the feature that you don't loose internet if you run out of data it just goes slower, not that I ever would as I have 200gb in my data bank.

It’s time for a change if you’re fed up of Vodafone you can always switch over to felix mobile unlimited data unlimited calls and text for just $35 a month never need to worry about running out of that I can use promo code [Details Removed] for five dollars off Your first recharge

We have been with Vodafone for around 10 years including phone and NBN...never had a problem.
Downloads are fast and never had drop outs with coverage. I have 3 mobiles and the NBN with Vodafone.
Touch wood...not had a fault as yet.

We have been with Vodafone almost from the start, so coming up to 20 years (having been with Orange before that, remember them?) and in the main no issues to really worry about. Yes the speed was sometimes slow, yes there were occasional billing Issues and yes customer service was a little flat and impersonal but overall we were satisfied enough. Their mobile plans, unfortunately, though one of the cheapest around were not competitive when compared to prepaid, however, they always in the past tried to work something out to convince me to stay. ...

We've been with Voda for over 10 years (apart for a few times where we had to resolve an issue through the ombudsman - which we've won each time) they've been ok - up until now
After 3 calls trying to pay off a phone, we just went around in circles and then palmed off to an automated service each time which didn't work and had to ring back - They eventually sent a link to pay off the phone - IT WAS A LINK TO UPGRADE A PHONE!!!! so we still cannot pay off a phone on a plan
We give up and will be moving our 3 phones to another provider, and going to the ombudsman again if needed....
Update - We ended up just moving our 3 services and numbers over to Moose Mobile, and they sorted it all..At half the price and great service we're happy

Advrage 20-25mbps speed, but i have seen it reach speeds of up to 90mbps in good reception. This service finaly allowes you to do mass updates like the 77gb star wars battlefront 2 update.Speed is awsome! And great deal! The only downfall that effects me is that the coverage is not crazy, if i use my internet while my phone is in the center of the house i only receve 3mps but if i put my phone near a window it can run up to 90mbps, and advragely runs at around 25mbps im guestermating, well thats what i have observed, and i would say every phone...

A telco with good customer service? I didn't think it was possible, but as a smartphone enthusiast and someone who (mostly) knows what they're doing, Vodafone staff have been excellent. Every person I've spoken to is really nice and knows what they're doing, and very transparent with the customer. You can even still call Vodafone instead of chat, and get through to an awesome member of staff with little wait time.

However, make sure the value proposition is good for your needs - Vodafone's 5G rollout has been very slow so far, and pricing of p...

I use a Vodafone hotspot with my PC for internet (50 Gig plus 3 Gig to enable sharing with spouses phone etc). Used to be very good but last few months service has varied a lot from clear calls etc to NZ using apps and phone to frequent dropouts mid call. I have had two sim cards changed to check it and today I spent about 45 minutes using online chat to try and find out about what speed Im on plus why the service varies. No luck. Passed from one staffer to another and no answers. In store also not good and got clearer info from an Optus staffe...

In the area of Maylands very bad reception for Vodafone mobile and Vodafone wifi.
Another friend of mine has the same problem and he lives in the same area perth metro been like this for
along time.
Another problem that happen to me when using Vodafone sim that i did not like at all as when your contract is up with them normally 12 months it reverts back to the undiscounted price.
As i've used another mobile company and theirs stayed at the discounted price all the time i was with
them and did not revert back to the original price.
Another reas...

I am surprised by all these negative reviews, i have been with Vodafone for 13 years and i have never had any issues with them. the customer service team are helpful but sometimes a bit difficult to communicate with as there is a bit of a language barrier. i recently upgraded to a galaxy s20 and traded in my old galaxy s9 was given a great price and credit was processed to my account efficiently. they also help you set up your new phone and transfer all the apps and data from the old one to the new one in a matter of minutes.

the only thing i was a bit cautious about was when i went into store to pick up my new phone the vodafone guy nearly gave it to another customer who was also in the store as her name was also [name removed],