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Vodafone

Vodafone (page 2 of 10)

1.6 from 2,489 reviews · View Statistics
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Nic
NicSouth East Queensland, QLD

Thank goodness

published

I recommend Vodafone. Personalised service from friendly people. Great internet coverage, the only problem has been my lack of technical ability & they have fixed my problem every time.

Value for Money
5/5
Product Quality
5/5
Mariam531
Mariam531Sydney
  • 6 reviews
  • 11 likes

Mobile Postpaid - Customer Representative Review

published
Value for Money
4/5
Product Quality
4/5

Vodafone Greenwood Plaza - Wonderful Service from Danielle

published

On the 2-3 occasions I have visited this store Danielle provided excellent customer service and her IT skills were outstanding. I would like to commend Danielle for her professionalism. She is a true attribute to your store and has exceptional interpersonal and problem solving skills.

Incentivised Review No
Shane
ShanePerth
  • 32 reviews
  • 14 likes

Always goes back to original price

published
Value for Money
2/5
Product Quality
3/5
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Jo So
Jo SoSydney, NSW
  • 5 reviews

Great value for money

published

Very reliable 4G coverage.
The data download speed is fast enough to watch videos. Easy to use app. Good value for money with great phone plans. Good customer service on the chat.

Value for Money
5/5
Product Quality
5/5
Positive outcome
Positive outcomePerth, WA
  • 2 reviews

Outstanding service

published

I transferred to Vodafone as I wanted a cheaper plan with the same benefits. It was easy and the staff were so helpful transferring me as well from an android phone to an apple phone. Thanks

Customer Service
5/5
Incentivised Review No
Riza
RizaPerth, WA

Good costumer service

published

I have a good experienced no problem at all.
People are very friendly they give is a free card for coffee.
Thank you i have no words just good experienced. Good good

Value for Money
3/5
Customer Service
5/5
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The reviewer stated that an incentive was offered for this review

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Tony
TonyDarling Downs, QLD
  • 5 reviews
  • 3 likes

Prepaid voucher

published

I bought a prepaid voucher. Activated it, I tried to access the internet, couldn't. When I did, I found it was all gone. I texted Vodafone. I got a poor response. They said my security code wasn't the same. I texted them the next day. They fixed me up with a new security code. And arranged for a new voucher.

Value for Money
4/5
Product Quality
3/5
Varinder Singh Gosal
Varinder Singh GosalMetropolitan Adelaide, SA

HELPFUL

published

Vodafone service is good , I have 5 years experience with Vodafone. I’m very happy with the customer support, they are very helpful. I recommend Vodafone for best experience. Thank You

Value for Money
5/5
Product Quality
5/5
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Heather W
Heather WSydney, NSW

Great

published

I've just had an excellent experience with Revesby Vodafone. Adam changed my phone over to the 60GB red plus plan for $50 each month. I watch ABC iview on my phone and I hotspot to my laptop, so this is ideal for me. Adam was patient and professional as he worked through my request. Thank you Vodafone and Adam.

Value for Money
5/5
Product Quality
5/5
Charlotte S.
Charlotte S.Sydney, NSW
  • 2 reviews
  • Verified

Love my new phone

published

Got the new iPhone 11 Max Pro. Upgraded online via the myvodaphone app, got the phone the next day. They also called for security to make sure I was the phone who purchased it. Great quick service

Value for Money
3/5
Product Quality
5/5
Leopard
LeopardGreater Melbourne (Inner), VIC
  • 2 reviews

I love Vodafone

published

I can't understand the bad reviews here. Vodafone are great! Vodafone are really good and helpful and have given free minutes during Covid 19. They have always been helpful and obliging :-) I have never had drop outs or problems.

Product Quality
5/5
Customer Service
4/5
Mobile Phone Service Providers

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Tyla white
Tyla whiteSydney Surrounds, NSW

Vodafone

published

I went in store and ordered a new phone to begin a plan and I received the phone but not the sim? Am I suppose to buy my own?? X

Value for Money
5/5
Product Quality
5/5
Daryl Ian
Daryl IanGreater Melbourne (Inner), VIC
  • 3 reviews

Excellent service

published

Husband needed a new phone. We went to the Malvern store, customer service assisted in picking, explained all the features and even transferred all the photos and contacts to the new phone. They even put me on a better plan. I’m really happy.

Value for Money
5/5
Customer Service
5/5
Zan
ZanSydney Surrounds, NSW
  • 2 reviews

Vodafone uses Aus Post Records to verify addresses...Aus post records can by wrong!!

published
Product Quality
4/5
Incentivised Review No
Stacey
StaceyPerth, WA
  • 3 reviews

Best pre-paid phone service

published

I definitely recommend Vodafone to everyone as I have been with them for 20 years and never had a problem in fact they have only became cheaper over time.
Some of the pre-paid plans are. . .
$10 weekly credit gives you 7 days unlimited calls and text plus 4gig data or
$30 monthly gives you 28 days unlimited calls and text plus 10gig data or for only
$60 you can get 90 days unlimited calls and text plus 4 gig data good for young children and the elderly

Value for Money
5/5
Product Quality
5/5
Adam L.
Adam L.
  • 3 reviews

Vodafone review by adam leeming

published

hi all I hear stories about Telstra and optus with their poor overseas service and long waiting times, I have been with Vodafone for a few years and yes they have an overseas call centre in india however their service is excellent,no waiting period and they guided me a few times with trouble shooting with my pocket wi fi when I had issues with my internet.....

Value for Money
5/5
Product Quality
5/5
Jordan D.
Jordan D.Metropolitan Adelaide, SA
  • 2 reviews

Good plans

published

I have never had an issue with service dropping out and always have plenty of data for the money I pay per month. Customer service over phone is very poor but very helpful I store

Value for Money
4/5
Product Quality
5/5
debbie.crutchfield.33
debbie.crutchfield.33Greater Melbourne (Outer), VIC
  • 3 reviews
  • 1 like

Mobile Phone Plans

published

Their mobile phone plans are expensive for what is offered. Customer service is not great at all. Data download speed is pathetic. They up their plans without letting you know.

Value for Money
1/5
Customer Service
3/5
Eric
EricGreater Melbourne (Metropolitan), VIC
  • 6 reviews

Good service

published

Network is good n general barely drop out
Downloaded speed is ok Price is reasonable been a customer for many years would recommend to everyone if need get connected !good choice

Value for Money
4/5
Product Quality
4/5
Suz
SuzGreater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 9 likes

Outstanding service

published

I went in to Vodafone Forest hill yesterday to upgrade my kids iPhones to the iPhone 11 pro max . The information in relation to the discounts / trade in ect was excellent . The staff member (# L1143 ) sorry forgot his name , was so friendly , knowledgable and helpful . We have had our 3 services with Vodafone for many years and will of course continue to do so. Thanks so much to this lovely staff member .
Suzie P

Incentivised Review No
morley
morleyPerth, WA
  • 3 reviews

Low cost, low coverage

published

Been with Vodaphone for a long time. Very happy with their metro coverage but as soon as I am out of Perth they do not have coverage. I thought by now they would have got their act together.

Incentivised Review No
Samy L.
Samy L.Perth, WA
  • 2 reviews

Five Star

published

Have no issues with coverage - actually have more than my partner who's with Telstra most times. Speed is always good too. Service is always outstanding and competitive pricing for what is offered. Have been with Vodafone approximately 10 years and have no desire to change.

Value for Money
4/5
Product Quality
5/5
Cathy
CathyPerth, WA
  • 3 reviews

Changing my mobile was easy

published

I have used Vodafone for some time and the network coverage was a significant improvement to my last service. upgrading my mobile in the Wanneroo store was really straightforward and the store member was very helpful. I have now started to use Vodafone for NBN. So far so good

Value for Money
5/5
Product Quality
5/5
Jimmy Kingsley
Jimmy KingsleyCentral, SA
  • 17 reviews
  • 2 likes

I love my Vodafone

published

I think Vodafone is great, they have pretty good prices and gives you a good amount of mobile data at a reasonable price
Can't complain
I've been with them for over 10 years and never had any problems that won't fixed early :)

Value for Money
5/5
Product Quality
5/5
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