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Vodafone

Vodafone

1.5 from 2,537 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

1.4
93 reviews
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Hayley
HayleySydney
  • 25 reviews
  • 23 likes

Great customer service and plan prices

published

Vodafone has been great over the past few years I have been with them, I always receive fast and super friendly customer service when needed and always resolved very quickly. My plan is a very good rate and they do like to retain customers and reward loyalty, there’s some areas around sydney with basic reception and sometimes the network does go down for maintenance. I highly recommend vodafone if you’re mainly looking for an affordable plan. My partner is with Telstra so he can hotspot if we travel to areas with no service but Vodafone gives me the day to day use I need at such a great price.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$29.00
Included Data per Month75 GB
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parade6010
parade6010Greater Melbourne (Inner), VIC
  • 19 reviews
  • 4 likes
  • Verified

Great Service, Sad to Go

published
Value for Money
4/5
Product Quality
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$40.00
Included Data per Month50 GB
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Ciel V.
Ciel V.Greater Melbourne (Outer), VIC
  • 5 reviews

The Best Aussie Provider By Far

published
Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$45.00
Included Data per Month30 GB
Store LocationDandenong, VIC
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Aiden
AidenNew South Wales

GREAT DEAL!

published
Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Local Reception
3/5
Transparency
3/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$120.00
Included Data per Month500 GB
Store LocationBrought it off the vodafone site itself.
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Brackenboy
BrackenboySouth East Queensland, QLD
  • 14 reviews
  • 6 likes

User unfriendly website.

published

I have been with Vodaphone for 18 months on a sim only plan since I scrapped the landline. The service itself has been faultless, however since I can't understand foreign call centre staff I went online to choose a GB upgrade and found their website so confusing and biased to new customers I ended up changing to another carrier who had an easy to understand website, and had my phone number ported within 24 hours. So long, Vodaphone.

Value for Money
5/5
Product Quality
4/5
Customer Service
3/5
Local Reception
5/5
Transparency
4/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$35.00
Included Data per Month30 GB
Store Locationonline store
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Heather W
Heather WSydney, NSW

Great

published

I've just had an excellent experience with Revesby Vodafone. Adam changed my phone over to the 60GB red plus plan for $50 each month. I watch ABC iview on my phone and I hotspot to my laptop, so this is ideal for me. Adam was patient and professional as he worked through my request. Thank you Vodafone and Adam.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$50.00
Included Data per Month60 GB
Store LocationRevesby NSW
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Jimmy Kingsley
Jimmy KingsleyCentral, SA
  • 18 reviews
  • 2 likes

I love my Vodafone

published

I think Vodafone is great, they have pretty good prices and gives you a good amount of mobile data at a reasonable price
Can't complain
I've been with them for over 10 years and never had any problems that won't fixed early :)

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Local Reception
4/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
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Paul
PaulSydney, NSW
  • 2 reviews

Billing cycles and final invoice

published
Value for Money
4/5
Product Quality
4/5
Customer Service
4/5
Local Reception
4/5
Transparency
3/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$45.00
Included Data per Month30 GB
Store LocationBurwood
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Kath
Kath
  • 2 reviews

Excellent service Vodafone Brookside Qld

published

Moved my mobile service over to Vodafone today after being with another supplier for 15 years. Jackie was professional and gave clear information. Highly recommend her and this Vodafone outlet

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Return Claim MadeNo
Plan Cost per Month$40.00
Included Data per Month40 GB
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Mobile Phone Service Providers

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Questions & Answers

Risabh G.
Risabh G.asked

is voda phone bad

2 answers
Katia Kaloustian
Katia Kaloustian

Yes, very bad customer service

JK007
JK007

Yes

Danielle m.
Danielle m.asked

I have been charged $148 this month as part of my bill. The $148 is itemised as ‘pricing plan’ . What is that?

No answers
Jenny R.
Jenny R.asked

TXT confirmation to another mobile what does this question mean when I am topping up my phone

No answers
See all Vodafone questions

Get an answer from our members and Vodafone Australia representatives

Details

CategoryMobile Phone Service Providers and Physical Shops
Network UsedVodafone
International Roaming Offered Yes
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