Always been skeptical of vws due to bad reviews from others. However I love my little hatch it's a powerful zippy bug, put your foot down and this thing roars! Keep the services up to date and up should have no issues. Dsg gearbox needs to be serviced every 60,000 kms which is a headache, but great car.

Had this car for 6 months and the gearbox started to shudder going between 1-2 gears. The dual clutch system was diagnosed to be faulty and was quoted 5k to fix!! Also blew a lot of oil from the turbo! Would never buy from Volkswagen again as they refused to fix either of the problems!

It goes like a bat outta hell, spacious, smooth ride. Reliable, and stylish. was a brilliant car to learn it, was very easy to drive and easy to control. Great electronics system through the car, air con system could be a bit better and a way to get it into the backseat is needed.

pros:
1) stylish and modern. but still has the classic golf body
2) gti is uper fast and zippy on the road. very little turbo lag
2) interior is fantastic especially if you choose the leather option. gives it a real luxury feel.

cons:
1) boot space is a bit small. however enough for couples and young family.
2) later models only have leather option with sunroof. this is costly.

My Golf was fantastic to drive right up to 4years old and 100,000 kms THEN it all started. Radiator, Timing Chain, Horn, Brake Master Cylinder, Clutch Master Cylinder and the list goes on and on. Its just gone in for a new clutch today. Always serviced on time, driven by 40+ yo parent adult.

Complained to VW but they wont answer any questions (5+ emails over several months).

Recently purchased my first golf brand new and i absolutely love it! I was looking for a good quality nice European car that was reliable and this car is fantastic! Great price for an upper class car! Purchased in Sydney because i couldn't get one in Melbourne for the same price

VW have scandalously got away with sub standard quality on the transmission on these vehicles and the ACCC seem to be toothless in forcing them to stump up for repairs.

Our model had all the recall work done on it and yet the mechatronic still failed and cost me $4000 to repair. VW offered me a complementary service ~ $450...

Now there is the shuddering at pull-off from standstill. Don't know if this means the already replaced clutch packs (under recall) are gone again or not. VW want $187 to do a road test on it! That's customer service for you! NOT.

Why is Ford being slugged $10M yet VW getting away scott free? Go figure....

I think the key here seems to be get rid of a new VW before warranty expires.

Commuter vehicle 12000k per year. Very comfortable. Surprisingly good acceleration. Nippy.
Big inside, the back is excellent for the size. Economical. Lots of headroom. Big boot
Reliable, not like the Mark6 118 I had before that was dreadful. So bad I got an I30, very happy to return to VW though I did pay for an extended warranty.
PROBLEMS - not too bad.
Feeble reversing lights, they are the tiny frosted strips in the cluster. Therefore the reversing camera is hopeless at night, when it might be useful.
Has some stupid software with the camera interfering with normal use.
Jumpy from start with the stop/start function.

bought my golf in Aug 17 and absolutely loving it.
it feels sporty and powerful. Interior feels very quality and comfort.
so far I have had any issue with it other than car key battery life is bit short. within a year, I have both batteries replaced for both keys.
Start is just a little bit sluggish but I guess coz of turbo engine. it is not as quite as I expect on a bit of bumpy roads but on high way it breezes thru.

My husband bought me a MK5 Golf Hatchback (Pacific) for my birthday and I am absolutely pleased with this car being so reliable, tough, economical and good looking. I love the torque that she's got, DSG gearbox and the way she handles. I would keep this car as long as I can :) Thanks VW!!!

There is a sense of quality with this car . Just something about how the door thuds/closes , the brakes are sound, all the plastics are in the right place, the acceleration is great They've got a customer for life in us I reckon. A step above all the competitors besides maybe the mazda 3 but still our fav over that one.

After getting promoted, I celebrated by buying a new Golf R, I spared no expense and was bowled over by the many test drives I completed. Everything was going well until the first service, keep in mind I’m a trained mechanic and pilot, but had to use them for warranty reasons - for the next year it was in and out, new turbos, new parts, leaks, electronics that would freeze and stutter and then it flat out wouldn’t start. Fair to say they don’t like the Aussie heat much, even so, rubbish car for the price.

The performance of this car is amazing, for a 4 cylinder 1.4L turbo car it is very zippy, the only downside I have found performance wise is the car is a bit slow to respond when you put your foot on the accelerator. The interior of the car looks and feels streamline and has easily accessible features whilst driving. The value for money in regards to fuel is good, roughly 800km out of a tank on premium fuel.

Bought a new 2017 VW Trendline last June. Have had difficulty connecting Apple CarPlay from day one. Often comes on but there is no sound. Often won’t connect at all. Car has been in four times for this problem. At first I was told the problem was with iPhone 5. Have subsequently changed to iPhone 7 but this hasn’t solved the problem. VW have advised that the IOS 11.1 is too high for the Apple CarPlay. How can they sell a car that is supposed to be compatible with Apple CarPlay when it doesn’t function properly? Isn’t this misleading and deceptive conduct and/or false advertising?