I'm entirely unimpressed that a car that has been looked after meticulously with Servicing, through VW Service Staff, and always driven with much care, I'm now told that at a mere 49,979 KM on the 'clock' , I need to have the Water Pump replaced.
The VW dealer quoted me just over $1,500.00 . I obtained quotes from Volkswagen in Metro. Melbourne and they have the exact same pricing.
I'm extremely disappointed in VW, with first the various recalls ( my car has had two recalls for two different issues, ie. Takata Bag, and some other issue with ...the Auto transmission that is sort of Manual in the way the gears operate). I most certainly view this product as a poor quality product, given that I've treated my car with the utmost care from the day I bought it, brand new from the VW Dealer, I've had the car serviced religiously every 12 months, despite driving a mere circa $5,000 km annually. My previous car was also a VW Golf, and also let me down when it simply stopped at the side of the road at around age 10 years, again having been purchased brand new, and treated with the utmost care. My next car will most definitely not be a VW.
A bit below expectations for a 2018 car
Hired the new Golf & was all set to enjoy.
As it turned out, it was sluggish & felt quite underpowered. Once the turbo kicked in (which took quite a while compared to BMW turbo’s) it went from sluggish to barely ok. Had enough to get going but was working/reving so had.
The engine never felt happy.
I believe a 1.6 liter non turbo would be more pleasant and effective.
Few too many unnecessary buttons, like ‘turn on cruise control’, then ‘set speed’. In other cars as soon as you touch the button to set speed, the cruise control just simply sets the speed (you do not have to tell it to turn on first). ...
Wish i bought a Toyota
I use my gti mk7 as a everyday car with modifications and iv been having issues not with my sport modifications but with simple yet expensive standard features such as corner light sensors and cruise control systems. The car just doesn't feel like a high end car after 1 yr. Feels like a old abused car although i take care of it and get it serviced. Wish i had bought a Toyota.
- Golf Mk.7 Hatchback GTI (2013-2017)
- Verified purchase
Great car but needs better QC
MK7 GTI owner, best hatchrocket ever driven, slick design and beautiful interior. However, continuously rattling keep bothers me so now I'm switch to a higher level brand than VW, the engine mount needed strengthen, it vibrates in an abnormal way under hard acceleration which is what this car designed for.
- Golf Mk.7 Hatchback 92TSI (2015-2017)
- Verified purchase
Not the most reliable car
This car has been disappointing - within the first 6 months of purchase the DSG gearbox decided to make some weird noises like a squealing noise - complained to the service department and a fault was lodge only to find that the clutch packs were damaged and required replacement. The replacement took 2 days thank goodness I was provided a loan vehicle.
Fast forward to 2 years - I would randomly drive and an error message would pop up on my dashboard which was so fast that I wasn't able to read it - took it in to get the error message scanned...- it picked up that my gear selector was faulty and throwing an electrical fault to the on board computer thinking that my car was in P whilst it was in motion. Had to get the entire unit replaced - thankfully under warranty otherwise it would have cost over $2K I would not recommend this car if you are planning to buy and keep the car for a long period of time such as over 6-10 years - if you are salary packaging or leasing it then why not - the car does drive well and comfortable - it has plenty of power and is very fuel efficient it is also a very refined car in it's category and feels very solid even at high speeds and in heavy wind and rain. You will also feel very secure to know that it is a very safe car and even safer if you bundle it with the safety pack. Overall - only purchase this car if you are willing to fork out money for repairs or if you are planning to lease it or have it for a short term. Not a good choice if you are looking for a long term durable vehicle.
Useless Apple CarPlay
Bought a new 2017 VW Trendline last June. Have had difficulty connecting Apple CarPlay from day one. Often comes on but there is no sound. Often won’t connect at all. Car has been in four times for this problem. At first I was told the problem was with iPhone 5. Have subsequently changed to iPhone 7 but this hasn’t solved the problem. VW have advised that the IOS 11.1 is too high for the Apple CarPlay. How can they sell a car that is supposed to be compatible with Apple CarPlay when it doesn’t function properly? Isn’t this misleading and deceptive conduct and/or false advertising?
good build but disappointing drive at low speed
The Golf is a bit overrated. It's build quality is good and strong acceleration in mid-range, but at low-speed, the DSG and turbo lag often caused delay of up to 1 second from the time I step on the gas to the time that the car started to speed up. When the power comes, it is a rough surge and a jerky ride. On many occasions, entering round-about was scary because of this delay. The auto-hold is also annoying because it holds not only up-hill, but in all situations when the car stops. It means that in heavy traffic, just releasing the brak...e won't edge the car forward, but I have to step on the gas and then a hard brake just to move the car forward a short distance. In the end, I decided not to use it at all. On the other hand, I really like the cornering light because it is really useful at night. I would have kept the car if not for the disappointing low-speed handling. Now I am trading it for another brand.
2015 tsi. Unacceptable turbo lag and bizarre reverse camera screen
Amazed at the glowing reviews for what it just another small car.
The positives: Golf continues to have great handling, fit and finish generally good and attractive looks. Apple CarPlay is awesome.
The not so positive : controls are not as intuitive as older models (had an early 2000's 2 litre Golf and control layout was obvious and easy to use). It's a personal thing but I can't stand the engine management system and hate that it operates by default. IE if you don't like it you have to turn it off every time you start the car. Def a city c...
Nice car but don’t get fooled
I own 2014 be golf 90 tsi.. bought it brand new from the dealer..Very nice car to drive, superb handling, cosy cabin, everything looks luxurious, big boot, nice touch screen, however, it has numerous issues: 1) turbo lag. Especially city driving 2) expensive to fix problems I terms of parts 3) expensive service annually around $400 minimum, 4) big issue with DSG..and if your has transmission filaure while your warranty is over then it would be really exp to fix.( mine had issue in transmission after 2 year..)Hence, I wouldn’t recommend especially any second hand purchase as well as brand new..hope this helps and I don’t work for any car companies..
Feature Packed but Unreliable
Overall this car is a neat little package, packed full of features for the price. The cabin is low, wide and quiet which results in quality ride comfort and superior handling. The Golf boast of solid German build quality yet is lightweight and very fuel efficient. It's still roomy enough to have a comfortable back seat and a very generous boot. The interior is exceptionally stylish and the center console has some very useful features. Unfortunately with all the advanced technology on board, reliability has been a major let down. I have had a nu...mber of problems with the DSG gearbox, some fixed under warranty but very expensive to repair when they occurred out of warranty. In hindsight, I would have preferred a more basic and reliable ride. The fancy tech still needs the kinks to be straightened out.
good car but it does have its problems
Have had this car for a while now, and i can see why the dsg transmission is sucha problems for these.
Everything else is very good, ride quality, confort, space inside the car, petrol consumption anbd overall quality of trim.
The only problem is the DSG. taking of uphill and going at low speeds it is very stuttering and does not seem to know when to shift into 1st and 2nd gear. sometimes feels like it stalls the engine.
Also never leave it parked ona steep hill with not much fuel as you wilkl have problems starting the engine!
Other than the transmission, mechanically it is a very sound car. Perhaps get a manual instead or one after the dsg issue has been fixed.
- Golf Mk.7 Hatchback 90TSI (2013-2015)
- Verified purchase
Wonderful Car is most respects, except reliability.
Brought our Golf used at 54k, great car to drive, super comfy, crazy fuel efficient, great amount of power.
However, lots of issues in the 2 or so years we've owned as follows;
Slip between 2nd and 3rd great with DSG, replaced under warranty would have cost me $1700 if not.
Rattle in dump gate, fixed under warranty about a year ago, has returned again, a better part which should fix this issue for good is on backorder
Informational unit - Audio unit packed it in a month back, just been completely replaced under warranty, if I held the eject button in for 10 seconds while in operation it would start back up, this included the reversing camera also. (not sure how much this would have been to fix but not cheap)
Purchased the 2009 model from my sister who got it brand new. She only had it for 2 years and it was periodically serviced. For the first 2 years I really enjoyed the car. Very nice drive, gadgets in vehicle was nice. Seat was comfortable and I never had an issue with it mechanically. It is fairly fuel efficient, not compared to my mum's corolla but better than the husband's ford. I use to drive an hour to and from work and weekend shopping and only ever had to fill up once full tank. Cosmetically it looks brilliant as well. Downside, with all ...European cars the parts are so expensive. Early this year I paid about $1,500 for a full service and some replacement with the brakes etc. 5 days later the car broke down with a terrible engine noise. Took this back to the mechanic and was advised this was a "known fault" with this VW Golf. I did some research online and it appeared to be true. Was quoted 5-6K for a second hand engine by about 3 different mechanics with no guarantees the car will hold out. As it is well and truly out of warranty VW could not assist. My heart was broken. I know it is only a piece of machinery but still, if it was a known fault shouldn't the manufacturer's offer something at the least. Turned out to be complete write off, sat at home for about 4-5 months & I decided to have it towed away for scrap. All in all, not very reliable.
Major engine failure - golf repaired for free
Major engine failure on my 118 TSI petrol manual golf. Piston failure. Complete engine replacement - <50K on clock. Golf came to the party on 100% parts and labour despite car being 1.5 yrs out of warranty. Driven around town only. One 500km round trip longest drive. Full service history in time limits undertaken by golf dealers
Good car but BECOMES expensive
2 warranty recalls, 1 warranty repair (and a snow trip cut short in the middle of the trip), in 6 years and 60,000 km, left indicator replaced (AUD 450), rear hood light stopped working (not worth spending AUD 265 to fix it), and clutch replaced (AUD 2,560), none of them related to aggressive driving (there was never any). The maths - cheaper to fix the car than buy another one! Does it make you happy though? No.!!
- Golf Mk.7 Hatchback 92TSI (2015-2017)
- Verified purchase
VW Golf 92TSI Comfortline (MY2017) with Driver Assistance Package option,....a mixed bag.
This is my first Golf, and will be used primarily for Uber. Delivery 2/2/2017 Cost about $31000 including DAP option.
Eary days but very impressed. Smooth, quiet, tons of power because of the turbocharger, and extremely electronically sophisticated.
Smooth, ultra-quiet sound proofing, high quality interior. Lots of gadgets, audio system including 2 SD card slots, satnav, Hill holder dedicated button.
Great visibility and ergonomically a ten out of ten.
VW have all but removed the jerkiness on older models when taking off from standstill. The DSG gear changes are superb.
The Auto park brake means I will never roll backwards or forwards when taking off, again....I now have 40gb of music stashed on one tiny SD card in the glovebox, the other being for satnav maps. The CD player, also in the glovebox will probably never be used. Update: June 2017. Have now done 6400 kms, nearly all for Uber, not a single problem to report. The radar on the front has saved me from a front end crash on the Sydney Harbour Bridge. Have not been brave enough to even attempt the automatic parking feature. And i never use the utomatic stop-start engine feature, designed to save petrol, as it disturbs passengers when the engine suddenly starts when you want to move off from stationary. The eerie silence of this car when it is moving, still delights me. I am averaging 7.2 l / 100 kms, sometimes down to 6.8 ....sometimes up to 8. Doubtful points: The two instruction manuals that come with this vehicle are virtually unreadable, virtually a waste of time. Whoever signed off on these should be sacked. Even the indexes are incomplete, and if you try to look for logical sequences to complete a setup task, you won't find any, as all are obscured by mountains of warnings and caveats. Apple CarPlay is billed as a feture of the software on board, but, unlike its counterpart in the USA, the Australian version is crippled by a lack of apps that the VW hardware can use. It also is, at the moment, a waste of time, but hopefully will improve. Space saver spare tyre is simply not acceptable in the Australian market, where roads guarantee you will get a flat tyre at some point and it could be a long way from a garage to fix that tyre. Colour range is unexciting, drab, and cheerless, and expensive, unless you like plain white, which i chose, because I do. Where are the vibrant red, uplifting yellow etc etc? Dull and conservative is my summation. DAB radio should now be standard, it costs very little to build in to any system, and beats AM and FM by a long shot. I don't mind buying 95 octane for this car, despite the fact it's going to be an Uber vehicle, but some people might. Overall: 9.5 out of 10, because the driving experience is so overwhelmingly beautiful, whatever the small imperfections. Update: September 2017 Fuel economy has improved a lot, can actually get around 5.5 litres/ 100 km on an expressway run at the 80kph speed limit. 2 defects discovered. The rear hatch glass leaks in the carwash, not a lot but enough to warrant repair. And, the infotainment system sometimes just dies. Which means No rear view camera, no radio cd sd music, no satnav display. This happened with regularity over the colder months of Winter. I read online that it is a common fault dating back to 2015. Why haven't they fixed it by now? It can be temporarily fixed by pushing and holding in the power on button on the infotainment console for 15 seconds continuously. It's a type of reset for the whole infotainment system, but its a fault none the less. Car goes in for its first (15000km) service next week, costs $320, and hopefully they can address the faults mentioned above. After 14,800 kms, it is still a brilliant drive, and no minor issues can detract from that perfect dynamic balance, and joyful, engine. Update: November 2017 I have downrated my rating to a 4. This is still a brilliant drive in so many ways, but the VW dealer in Artarmon on Sydney’s North Shore, where I bought it has been extremely underwheelming. The leak in the rear hatch glass has been traced to the high-mounted brake light which is defective, but the dealer was unable to replace it at the first service in September, and it remains an ever increasing leak. They ordered the part back then, but failed to tell me it had arrived. I guess im supposed to be psychic. Meanwhile, whenever it rains the rear parcel shelf gets soggy and perhaps is now growing a micro crop of mould. The infotainment system also wasnt fixed in September at the service. It still just stops working when it chooses, together with the navigation program and reversing camera. They tell me it needs a software update but have no idea when that will be available. This is despite this failure being commonly reported in VW forums as far back as 2015. Is it VW or a slack dealer? I don't know. I suspect the dealer , who now has my money and couldnt give a crap. So im upset with the dealer, but still think the car is a brilliant drive. Maybe it should be 3 stars. I’ll see how long this dealership continues to stuff me around. Update April 2019 Sorry Golf, I’ve downgraded you to 3 stars. Took it to the dealer for a “B” service and because of an error message i kept getting popping up on the dashboard screen. It was never there long enough to read but the long and short of it is that my baby has a serious gearbox issue after 2.5 years and only 38k kilometres. The Mechatronics unit which controls the DSG gearbox, is dying. This could eventually cause the gearbox to stop working altogether or just stop certain gears being selected. This also poses a serious safety issue if it happens on the freeway, as well as causing the loss of thousands of dollars of resale value. Now this is a problem that has plagued VW and Audi DSG gearboxes for years, but they still havent sorted it! Try Googling VW Mechatronic and you will see what i mean. I am told VW Australia has authorised for my unit to be replaced, but the cost would have been $4000 to $6000 if the car had been out of warranty or if they had refused to come to the party and pay for the repair. So it goes in for surgery in 2 weeks. So its still a brilliant drive, while it hangs in, but goes back to 3 stars. Do i have confidence this wont happen again in 2 years when the car is way out of warranty.? No. The Internet is full of sad stories of owners who have had this problem twice. Living in hope. Update Oct 2019. The dreaded killer Error message signifying the Mechatronics issue withe gearbox is back. 3 times last week, despite the Mechatronics module being replaced earlier thisvyear. As thecwarranty is nearly up, i am concerned the gearbox will pack up and this problem will cost me a lot of money. ( Perhaps 3 to 6 thousand dollars to replace as this is major work involving major disassembly.) Also, the intermittent problem with the reversing camera persists. Mostly it works, sometimes, perhaps 1 in 20 times, it simply doesn't. At the last service some months ago they investigated again and told me again it is a software issue for which they have no update yet. Which suggests all Golfs of this vintage have the issue. Sounds like crap. Anyway , the car is booked in yet again for investigation of these problems. If nothing else i want it established in the paper trail that these problems were reported shortly before the warranty expired. I am not hopeful of a good outcome, and having worked on the driveway of a large German car makers service department in Sydney, i think i know what i am talking about. But i will pursue this even out of warranty if necessary.
Purchased in January 2017 at VW Artarmon for A$31,000.00.
Quite a mixed bag!
We bought our VW Golf in June 2016. We chose the TDI model (diesel), because we didn't want to be paying for premium fuel. Fuel economy is good according to the computer, but I am yet to check the actual fuel consumption myself (litres in at fill vs kilometres). I guess I am just a little suspicious given the "dodgey" figures VW released last year about emissions.
The car has a very solid build feel to it, and an impressively responsive 2.0 L turbo engine. We have only done 11,000km. so it's a little early for things to be going wrong. We pai...d an extra $1,500 for the driver assistance package, and the best feature of that is the "adaptive" cruise control which automatically reduces your speed when you come up behind another vehicle travelling at a slower pace. When you overtake them, or they pull over, your speed resumes to where it was before, automatically. This feature works at all speeds and is even helpful in town. Unfortunately, in Australia the package does not include "lane departure warning" which might just save you if you went to sleep at the wheel (which I did once) !!! By far the least impressive thing about the car is the road noise. In Victoria, we seem to have about four different grades of road surface. Lets say "hot mix" and the next smoothest are just fine, but then for a lot of the Hume Highway, the road base stones are larger and the noise through the car makes it impossible to enjoy music or listen to the radio. When the original tires wear out, I'm hoping a different tread pattern will make some improvement, but on advice from Tyrepower, I am not at all optimistic. We made the mistake of test driving one but only up to about 80 km per hour. It's the difference between 80 and 110 where the peace and tranquility fall apart. I note with interest that other reviewers have said the car is quiet. I think part of our problem are the couple of rattles in the dash and drivers door which the dealership told me "would be looked at the first service", what, some 8 or 9 months later! I also note that other reviewers have slammed VW's customer service focus. If the cap fits, wear it! Another frustrating thing which VW need to address is their use of a completely generic driver's manual. I actually wrote to their head office in Germany (and included my email) about the sheer frustration of trying to work out what features our car has, (made for the Australian market as opposed to say their domestic market) and what it does not, and they couldn't be bothered replying, even by email. There is an arrogance about this company, and that is not the way to improve your public image! A few positives, plenty of room, comfortable seats, more technology than you could ask for, solid feel, zippy engine and very good road handling. The tires have an outside edge which protrudes laterally further than the wheel rim, which makes it hard to get "gutter rash" unless you hit the kerb hard. A few more negatives, the internal rear view mirror is too large and too low and obstructs an unsafe degree of the driver's forward view, lumbar support is minimal and insufficient, windscreen wipers which can't be lifted off and away from the windscreen (you have to hold them off and they don't move very far) and personally, I don't like the "fuel saving" feature which shuts the engine off at the lights. Fortunately, there is an override button which must be depressed every time you start the car. Finally, the window rubbers on the exterior are recessed below the door skin which means you will catch all the dirt, grime, small leaves, seed pods etc. to scratch you window glass. Why would you do this ??? Just to top it off, the driver's display told me "Replace key battery" on the day we picked up the car. This continues on a regular basis, despite the battery testing just fine.
Purchased in June 2016 for A$36,000.00.
Going, Going, gone....
A quick update. I have sold my 2015 Golf Comfortline at 57890km and 3 years 5 months old.
The battery failed at 2 years 11 months old, it dropped a cell, have never had a battery fail so early. Its a quite expensive battery to replace due to the stop start system costing $399 to replace. It's quite common too I was told. I never use the stop start either always turn it off.
At just over 3 years I noticed that the radiator overflow bottle needed topping up, upon checking it was the water pump weeping fluid. A common problem apparently.... It's a $1400 fix. The suspension also started to creak and groan over speed bumps and such, prompting my wife to say it was worse than the public transport bus she uses. This is also a common problem, rear shocks were weeping fluid and front bushes were wearing out.
Questions & Answers
What should I pay for a VII-MY14 Golf (highline), built 2013, Odometer 88,000 km
I purchased my Golf SE mk7 over 2 years ago. The infotainment system stopped working 29th June2020 my warranty ran out on 4th July, problem was I was in lock down in Spain due to Corona virus and could not get a ferry crossing until 15th July. I called Volswagon in Vera Spain and earliest appointment was 10th July. They did the second service, 18000 miles on clock and investigated infotainment system. Paid 93 euros for service and was given a quote for 1,985 euros to replace the broken system as it was over the warranty. I called the volkswagen dealer where I bought the car they said to take it to my local dealer in Shrewsbury which I did as it needed its first mot. They agreed it was broken and needed replacing. Even though it was impossible to get back before the warranty expired the would only give me 20% off the bill and I would have to pay £1600 to have it replaced. Do u think this is fair?
2007 got sport TDI VW golf 2ltre turbo.
What does it mean when engine light comes on, than coil light flashes and exhaust light comes on???
Also since then my turbo stopped working
|Category||Cars and Hatchbacks||Cars and Wagons||Cars and Wagons||Cars and Wagons|
|Transmission||Dual-Clutch (DCT)||Dual-Clutch (DCT)||Dual-Clutch (DCT)||Dual-Clutch (DCT)|
|Drive Type||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||Front Wheel Drive (FWD)||Four Wheel Drive (4WD)|
|Wheels||17" Alloy||17" Alloy||17" Alloy||17" Alloy|
|Fuel Consumption||5 L/100km||5 L/100km||5.6 L/100km||6.8 L/100km|
|Fuel Tank Capacity||50 L||50 L||50 L||55 L|
|Engine||4 Cylinder 2.0L||4 Cylinder 2.0||4 Cylinder 1.4L||4 Cylinder 1.8L|
|Max Power||110kW @ 4000rpm||110kW @ 4000rpm||110kW @ 6000rpm||132kW @ 6200rpm|
|Max Torque||340Nm @ 1750-3000rpm||340Nm @ 1750-3000rpm||250Nm @ 1500-3500rpm||280Nm @ 1350-4500rpm|
|Country of Manufacture||Germany||Germany||Germany||Germany|
|Manufacturer Warranty||3 year(s)||3 year(s)||5 year(s)||5 year(s)|
|Release date||Jan 2017||Jan 2017||Jan 2017||Jan 2017|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.