Tiguan- major issues.
Bought brand new fully optioned Highline with R-line package. Loved the car, perfect in every way until......after 4 months and about 3,000kms the following issues started: Major DSG problems- harsh grinding noises during gear changes which needed mechantronics replacement- still hasn't completely fixed the problem (which the dealer actually tried to charge me for- big $$$$). Shortly after this the cooling system went, left me stranded in a pool of coolant- apparently the radiator cracked- (it was a 22 degree day). Took 4 weeks to get parts and...complete the work (no courtesy car of course). Few weeks later 4motion AWD issues- the car started sounded like an "ex-taxi" diff when de-accelerating. VW were adamant it was "normal characteristics". Electric seat adjustment just stopped working. Rain sensing wipers couldn't tell the difference been monsoon rain and fog (apparently that is normal). To top it off VW dealer and head office couldnt be more useless if they tried and would actually try charge me for warranty repairs on a car less than 6 months old. My first and last car from the VW group. I feel sorry for anyone who owns one after warranty runs out. $$$$
- 5N Highline 162TSI (2016-2021)
- Verified purchase
Best Car I've Owned
This is our weekend car. Its used mostly by my partner. We have already had the screen replaced under warranty and had the Panoramic Sunroof harness changed under a service campaign. But the car is great. Made in Germany.
Purchased in May 2018 at Kevin Denis VW for $54,750.00.
The reviewer stated that an incentive was offered for this review
|Category||Midsize / Medium SUVs|
|Drive Type||Front Wheel Drive (FWD)|
|ANCAP Safety Rating||5 Stars|
|Fuel Consumption||8.1 L/100km|
|Fuel Tank Capacity||60 L|
|Engine||4 Cylinder 2.0L|
|Max Power||162kW @ 6200rpm|
|Max Torque||350Nm @ 1600-4200rpm|
|Country of Manufacture||Germany|
|Maximum Towing Capacity (braked)||2,500 kg|
|Maximum Towing Capacity (unbraked)||750 kg|
|Manufacturer Warranty||5 year(s)|
|Release date||Jan 2016|
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