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Volt Bank
4.3 from 16 reviews

Reviews

(10)
(3)
(2)
(0)
(1)
  • Transparency
    4.7 (15)
  • Customer Service
    4.8 (12)
  • Topics
    • New Account (12)
    • General Transactions (4)
Alan

AlanSouth East Queensland, QLD

  • 6 reviews

Same, same....easy to put in big drama to withdraw

published

I sent an email requesting an increase in daily transfer to clean out my account, (after being notified of a big reduction in interest rate in 2 days time) ,before they opened on day 1 and then 3 phone calls with promises of a return call so no resolution..day 2 more phone calls and finally just a email saying transfer done....

$20k max daily withdrawal...beware !!

Not much use when they give you 2 days notice of reduction from 1.9% to 1.65 %

Sorry Volt but a very steep learning curve for me...

Transparency
Customer Service
TopicGeneral Transactions
1 comment
Volt Bank
Team VoltVolt Bank
IMO Reviews

IMO ReviewsMetropolitan Adelaide, SA

  • 5 reviews

Can’t withdraw your funds!

published
1 comment
Volt Bank
Team VoltVolt Bank
Brett

BrettSouthwest, VIC

  • 2 reviews

From hero to zero

published

Thought this was going to be great but went from interest on savings account of 2.15% to 1.90% to 1.65% inside a month. Gone from good interest rate to one of the worst in very short period of time.

Transparency
TopicNew Account
1 comment
Volt Bank
Team VoltVolt Bank
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Jghpj

JghpjMelbourne

  • 2 reviews

New Comer

published

I've recently started at Volt after being sick of the lack of return from the big 4/
All is well at this stage, the App is easy to use and the response to questions efficient and knowledgeable.

Transparency
Customer Service
TopicNew Account
1 comment
Volt Bank
Team VoltVolt Bank

Thanks for the glowing review. We’re looking forward to being on your savings journey with you and helping you bump up your balance with a great rate and no catches.
Cheers, Team Volt

Richie

RichieSydney Surrounds, NSW

simple

published

simple to use and easy to see what's happening at a glance. looking forward to future features like apple pay and debit card functionality. Really happy with it all so far.

Transparency
Customer Service
TopicNew Account
1 comment
Volt Bank
Team VoltVolt Bank

Hey Richie, we’re pleased to hear it’s all going well so far. We’re working on transaction accounts and debit cards in the background at the moment and can’t wait to share more with you soon.
Cheers, Team Volt

Kee

KeeSydney, NSW

interest rate

published

perhaps Volt should consider matching the interest rate of Xinja at 2.25%. Otherwise it is quite easy to manage most transactions on the apps which is user friendly and straightforward,.

Transparency
Customer Service
TopicGeneral Transactions
1 comment
Volt Bank
Team VoltVolt Bank
charles

charlesmoss vale

  • 6 reviews

Good eventually.

published

Opened an account one month ago. Found the setting up process somewhat complicated, the advice written online not very comprehensive. Why can't they offer joint accounts, or SMSF account?? Also how can I download a statement?

Transparency
Customer Service
TopicNew Account
1 comment
Volt Bank
Team VoltVolt Bank
Vivien W

Vivien WSydney, NSW

Simple and easy

published

I opened an account with Volt Bank about a month ago. Account opening was quick and simple. Great interest rate with no hidden tricks. Old and new customers getting the same rates. Well done!

Transparency
TopicNew Account
1 comment
Volt Bank
Team VoltVolt Bank

Thanks Vivien, it’s the way we believe banking should be done. Great to have you on board with us on the journey and welcome to Volt.
Cheers, Team Volt

Great little banking App

published

Quick and Easy to sign up for
Been banking with Volt just over a month now
great interest rate for boosting my savings
Would be even better if I could set up a joint account.

Transparency
Customer Service
1 comment
Volt Bank
Team VoltVolt Bank
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Vive la Volt!!

published

Volt & I have been together nearly a month...
It's great - 24x7 access, amazing customer support
and a nifty logo. That interest rate rocks too!
Give it a go! You're money will be happy!

Transparency
Customer Service
TopicNew Account
1 comment
Volt Bank
Team VoltVolt Bank

And what a month it’s been. Remember our first deposit together? Thanks for the great feedback, we’re glad to hear your money is as happy as you are. It only gets better from here.
Cheers, Team Volt

reader

readerSydney, NSW

Amazingly straightforward!

published

All transactions have been simple and logical, and lived up to Volt's promises. They don't just talk the talk - they deliver. for a new bank, this is a great start.

Transparency
Customer Service
TopicGeneral Transactions and New Account
1 comment
Volt Bank
Team VoltVolt Bank

Thanks for being part of the journey with us and for sharing your thoughts. We’re excited to have you onboard and can’t wait to share our next steps with you.
Cheers, Team Volt

Matthew La

Matthew LaSydney, NSW

  • Verified customer

Simples.

published

Intuitive. Just put a few $$ in savings with Volt to see how things go. All good so far. Waiting for my first prompt to add more in line with my savings challenge.

Transparency
Customer Service
TopicNew Account
1 comment
Volt Bank
Team VoltVolt Bank

Thanks for sharing your feedback with us and we’re delighted to hear you’ve taken up our saving challenge. We can’t wait to help you bump up your bank balance and see your savings grow.
Cheers, Team Volt

Tim S

Tim SSydney, NSW

  • 2 reviews

Best Banking App and Experience

published

I have been lucky enough to be one of the first 1000 Volt Bank customers. Absolutely sensational, easy to use, fast. Can’t recommend Volt highly enough. My first experience with a fully digital bank and I want to shut all my other accounts.

Transparency
Customer Service
TopicGeneral Transactions and New Account
1 comment
Volt Bank
Team VoltVolt Bank

We’re delighted to have you onboard with us as one of the earliest customers of Volt. Thanks for taking the time to share your thoughts and we can’t wait to take our next steps with you.
Cheers, Team Volt

Peter M.

Peter M.Sydney, NSW

  • 4 reviews

A Simple, Easy To Use Product

published

I have been using the Volt Bank iOS app for about two months. The app is very intuitive, easy to use and very responsive. A great interface for a great product.

Transparency
Customer Service
TopicNew Account
1 comment
Volt Bank
Team VoltVolt Bank

Thanks for the feedback, we’re pleased to hear you’ve been enjoying your first two months with us. We’re looking forward to sharing many more milestones with you.
Cheers, Team Volt

ronone

rononeGreater Melbourne (Inner), VIC

  • 2 reviews

Great app, nice bank

published

I have been with the bank since day 1. They definitely seem to be reliable - I get paid my interest each month on time, no fuss. I have not needed customer service

Transparency
Customer Service
TopicNew Account
1 comment
Volt Bank
Team VoltVolt Bank

What a journey it’s been together. We’re looking forward to sharing more milestones with you as we evolve our product and become a different looking Volt. Thanks for your support and for the great feedback.
Cheers, Team Volt

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Robert Bishop

Robert BishopSydney, NSW

User friendly App for great new product

published

The App is user friendly. It was easy to load. Its nice to see interest clocking up so quickly. The logo colour and font are tasteful and memorable. Good experience with Volt.

Transparency
TopicNew Account
1 comment
Volt Bank
Team VoltVolt Bank

Music to our ears. Thanks for the great feedback, we’re pleased to hear you’ve had a great experience with us and that your savings are getting a nice bump. It’s truly a win-win situation.
Cheers, Team Volt

Questions & Answers

charles

charlesasked

When can we open joint personal accounts? When can I open an account in a company name as trustee for my SMSF?

3 answers
Vivien W
Vivien W

Hi Charles, I am not an employee of Volt so i dont know the answer, but i suspect this will be many months away and possibly years away for smsf.

charles
charles

Thank you. It is surprising that Volt itself can't/won't answer such questions.

Volt Bank
Team VoltVolt Bank

Hey Charles,

We’ve taken our first steps launching Volt Save in beta to our waitlist and we’re now working hard to open up our digital doors to the public. In the background, we’re working on transaction accounts and debit cards which we can’t wait for.
We’ve got big plans to offer things like joint accounts and accounts for SMSFs, however, at this stage don’t have exact dates or timings to share just yet as we’re still early in on our journey. We’ll be sharing updates as they’re ready so the best place to keep an eye out is our website and via our email newsletters.

Cheers,
Team Volt

AgSales T.

AgSales T.asked

Is volt a secured bank from the government?

4 answers
Vivien W
Vivien W

As I understand it, it is an offence to use the word 'bank' and conduct banking business unless the entity is licensed by APRA (Australian Prudential Regulatory Authority).

AgSales T.
AgSales T.

Well I just want to know if it's secure to put money in there I don't want to loose it if something bad happens that's all sorry

charles
charles

Yes, guaranteed by Govt up to $250k

Get an answer from our members and Volt Bank representatives

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