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Von Bibra

Von Bibra

4.6 from 1,041 reviews · View Statistics
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Reviews

4.6
10 reviews
5
(9)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    4.4 (10)
  • Return Claim MadeYes (10) · No
  • Customer Service
    4.6 (10)
Previous
Next

service is 5 star

published

I bought my first car in australia through von bibra.Nathan is very friendly and patient.service is 5 star.I feel very good

Product Quality
Customer Service
Return Claim MadeYes
Store Locationferry road in southport goldcoast
Von Bibra
von B.Von Bibra

Thank you Stephanie!

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The reviewer stated that an incentive was offered for this review

Very happy.

published

Staff is helpful and informative ,excellent service. Easy to deal with staff ( Tim )
Reliable car with reasonable price .
We are very happy to have it.

Product Quality
Customer Service
Return Claim MadeYes
Store LocationVon bibra Ashmore Gold Coast
Von Bibra
von B.Von Bibra

Many thanks Bon!

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0.0
(1,234)

Awesome service and great vehicles

published

Ryland helped me from day one. From looking at the cars right up to buying it, he was very patient and listened to what I wanted. New everything I wanted to know about the cars. Very much recommend this dealership. Thanks ryland

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeYes
Store LocationRobina von bibra
Von Bibra
von B.Von Bibra

Thanks Mitchell, appreciate the 5 stars for Ryland!

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Sue G.
Sue G.
  • 2 reviews
  • 1 like

Good buying experience

published

We've just purchased a Mitsubishi challenger from Von Bibra Auto Village our salesman Jacob made our experience buying our car very easy and we appreciate the extra after sales with extras and insurance quotes we would recommend Von Bibra Auto Village to our family and friends 100%

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeYes
Store LocationHelensville QLD
Von Bibra
von B.Von Bibra

Thanks Sue, really great to hear that! Enjoy your new car :-)

Derek L.
Derek L.South East Queensland, QLD
  • 2 reviews
  • 1 like

Excellent

published

Accolades to Calem from Robina service centre
I believe in being fair if things get fixed after I previously complained and so I thank Calem for his following through with my Car Play issues on my Subaru Impreza.
Since Calem personally took over my case, Car Play has worked as it should and I’m of course delighted too.
Calem has twice followed up to check in with me to see if I have had any further issues and I really appreciate his doing so.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeYes
Store LocationRobina von Bibra
Von Bibra
von B.Von Bibra
UniqueDesignGC
UniqueDesignGCSouth East Queensland, QLD

No bull, straight up salesman

published

No wonder these guys are the top Subaru dealers in QLD! The sales team were approachable, realistic and not once put the “hard sell” on. They went above and beyond to get the deal across the line!

Nathan and Ricky should be commended for their no rubbish sales tactics!

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeYes
Store LocationVon Bibra Subaru Southport
Von Bibra
von B.Von Bibra

Totally agree, Ricky and his team do a great job! Thanks for your business and we appreciate the 5 star review. Safe travels

Very nice man~~

published

I’ve got the nice car! Colour,size..everything I love it. Thanks for my dealer ,cool guy!!
Hope to meet again~ and if i need another car,i will go there again. Thanks!

Product Quality
Customer Service
Return Claim MadeYes
Von Bibra
von B.Von Bibra

Many thanks Miri, happy driving!

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Alanah J.
Alanah J.South East Queensland, QLD

Great experience

published

I am very pleased with my first car I recently purchased with Matthew cox my sales assistant and the customer service was at very high standards and always made me feel welcomed! I would definitely recommend Matthew cox and von bibra to purchase your next car, with great deals and amazing service!! Thanks von bibra

Product Quality
Customer Service
Return Claim MadeYes
Store LocationVon bibra
Von Bibra
von B.Von Bibra

Thanks Alanah, so great to hear

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0.0
(1,234)

Von Bibra is my favourite dealer

published

Anthony is trustful person and As well as Von Bibra is the truth full dealers.
And I feel very happy and satisfied from vonbibra , really they have very good behaviour with their customers.
Spacialy when I heard Anthony’s sound over the phone I knew that he is the person that I can trust through to Von Bibra and now I have a wish to come to QLD and see Anthony and vonbibra

Product Quality
Customer Service
Return Claim MadeYes
Store LocationVonbibra
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Coral Campbell
Coral CampbellSouth East Queensland, QLD

No accountability

published

I bought my car from here and within one month it was rusting on the carriage under the drivers seat and the car upholstery was coming up with stains on it. After 2.5 years of them mucking me around they have taken no responsibility.
An absolute disgrace !!! That is why it has a warranty.
I would never recommend them to anyone. It’s a pity for Honda lovers because they are nice cars but not worth the hassle of irresponsible dealerships like Vin Bibra.
Looking at legal options now.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeYes
Store LocationVon Bibra Southport

Questions & Answers

Kaz
Kazasked

Hi when are you expecting your next shipment of 2020 tritons? I really want one they're gorgeous.

1 answer
Von Bibra
von B.Von Bibra

Hi Kaz, if you contact Rob Ehemann the Mitsubishi Sales Manager at Robina on 5575 0500 he will be able to let you know all the details and keep you up to date. Thanks Jo

Barry M.
Barry M.asked

jetblack window tint

3 answers
Les
Les

It looks ok but to be honest we’ll need to wait until summer before I can give a more definitive answer. We were told that you cannot see clearly through the tint to the other side of the vehicle (standing on the outside). This is not the case.

Fired Up
Fired Up

Are you asking about buying or selling it ?

Barry M.
Barry M.

The brand of window tint you use.

Niggie G
Niggie Gasked

Is there a service where Von Bibra will pick up the car from a person's home, service it and bring it back to the person's home for a fee?

1 answer
Von Bibra
von B.Von Bibra

Thanks for the enquiry, to assist please contact Holli von Bibra our Customer Relations Manager and she will see what can be done. Her contact details are holli.vonbibra@vonbibra.com.au Thanks Jo

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