Reviewer Photos & Videos
Love my new Subaru impreza
This is my 3rd Subaru impreza wouldnt have any other car. The service and friendliness at von bibra was excellent thank you so much. Colour of the car beautiful. So comfortable and hugs the road
Great service without the ‘sell’
Joel was a pleasure to deal with and very personable, as was the whole team at Von Bibra Helensvale. From start to finish, no pushy sales pitch or upselling, I felt very comfortable and would highly recommend touching base if you are looking at purchasing a new or used vehicle.
From the second Claudious saw me in the lot he made it his mission to find the perfect car for me. He was extremely helpful and made sure the whole process ran extremely smoothly. Every time I walked through the doors I was immediately greeted by several staff and made to feel welcome. I will definitely be recommending Von Bibra Robina to anyone I know looking for a new or used car in perfect condition !
Picked up a 2016 Holden Cruze from Von Bibra Helensvale this week. Overall a great experience with everyone I dealt with there. Go and see Joel and Glenn in sales they are true professionals who really look after you. Joel especially went above and beyond to make sure everything went smoothly from start to finish. I definitely recommend going in and seeing these guys if you are looking to buy a car.
Thanks to Craig & the team at Von Bibra! They made every effort to look after me & deliver great customer service in the most friendly, honest & reliable way. No hesitation in recommending them.
Excellent and professional service.
Big thank you to Drew and his team for looking after my new baby. Have my 1000k service done at the service centre of Honda Von Bibra in Southport for my brand new civic type R. Nice staffs with exceptional customer service. Removed a rock from the caliper for me at no cost. I went to the service department of Cricks Highway in Springwood where my baby (Type R) was born and they were gonna charge me $155 for checking and fixing the car. Will definitely come back for my next service. :)
From the moment we walked in all staff were friendly and courteous. We were then introduced to Criag and the service went up another level. He was great to deal with, pleasant, friendly and answered all our questions about buying a new car.
We purchased an ASX and service was just as brilliant on day of delivery.
Oh, and the new car is fantastic as well.
Highly recommend Von Bibra.
After a difficult week I was in a position where I needed a new car. Claudius took the time to ensure my needs in a new car were met, and helped both my husband and I trade in and purchase 2 new cars. He ensured I had a loan car until my Kia Cerato was ready and helped make the entire experience a pleasure. I can only highly recommend Claudius as a breath of fresh air and not at all pushy.
Excellent service and knowledge
Claudius was excellent with helping us find the right car and answering all our questions. He was awesome to deal with, not pushy and easy to contact when we had questions.
Gypsea and the team also made our purchase super easy.
Great service and worth a visit if you are looking for a vehicle.
Amazing Claudius at Von Bibra Robina!
I’ve never enjoyed speaking to salesman in general but Claudius was brilliant. A genuine approach and clearly had the customer front of mind. Excellent and highly recommend him! Many thanks, Chris
Joel’s customer service today was exceptional. Very polite, knowledgeable and helpful. Helped me find exactly what I was looking for and I’m happy with what I got. Lots of paperwork but outlined the important parts. Would highly recommend anyone to purchase a car form this company
Amazing service! Couldn’t have made it any easier!
Dan made finding a new car an enjoyable task- quick and easy! Very professional and knowledgeable! I couldn’t recommend Southport Von Vibra any higher! Can’t wait to drive away in my new car!
Von Bibra Helensvale - Exceeded Expectations!!
After visiting Von Bibra Helensvale this morning, I can highly recommend a visit, if you are looking to update your vechile.
I decided to take advantage of the $2000 minimum trade-in offer on my beloved 1993 Toyota.
I haven't purchased a vechile from a dealership in over 20years, so I was feeling a little anxious of what to expect.
After spending time with my sales consultant - Joel, my anxiety dramatically decreased. Joel went above & beyond to take me through the process of trading in my car for an upgrade to a newer used car.
He was professional, courteous & genuinely compassionate about assisting me.
Awaiting finance approval.
Great experience, would recommend
Dan was professional, friendly and knowledgeable about the product. I would definitely recommend Von Bibra Ferry Road to anyone looking for a new car. I'm looking forward to being able to pick it up.
I purchased my ASX through Brett and Gina! The service was brilliant and both really instilled confidence with my decision. The process was smooth and stress free from the first Hello. I am very grateful. Thanks Brett!
Had a great experience with Von Bibra Mitsubishi Southport
Just purchased a new GSR Premium Triton from these guys. I was well looked after and everything went smoothly. Only annoying thing was that when you pay close to $50k for a new car, you would expect to get a full tank with it. Other than that, my experience was fantastic. I would highly recommend these guys. Try seeing Kieran when your there, he’s the guy!
We have been using Von Bibra for the last 5 years to service our Holden.
Sorry to say but I am very dissented with the last service. We were quoted over $6k in repairs as the technician believed that the car needed a new transmission. We were provided at reception with details of a transmission specialist who they also use to refer their client to. The next day we called the transmission specialist to book an inspection and the finding were that there is absolutely nothing wrong with the transmission. The technician took the car for a test dri...
No bull, straight up salesman
No wonder these guys are the top Subaru dealers in QLD! The sales team were approachable, realistic and not once put the “hard sell” on. They went above and beyond to get the deal across the line!
Nathan and Ricky should be commended for their no rubbish sales tactics!
Questions & Answers
jetblack window tint
It looks ok but to be honest we’ll need to wait until summer before I can give a more definitive answer. We were told that you cannot see clearly through the tint to the other side of the vehicle (standing on the outside). This is not the case.
Is there a service where Von Bibra will pick up the car from a person's home, service it and bring it back to the person's home for a fee?
von B.Von Bibra
Thanks for the enquiry, to assist please contact Holli von Bibra our Customer Relations Manager and she will see what can be done. Her contact details are firstname.lastname@example.org Thanks Jo
Has vonbibra Ashmores car wash scratched anyone else's paintwork- bought a new car this year with free car washes til 2018 and there's fine scratches (all in one direction) on the paintwork ( black) - I have paint protection and I have washed it in this same car wash every week since feb. They say their car wash doesn't scratch- any feedback?
Yeah 100% does. I used to work there in sales before quitting for selling my soul. Employees joked that they'd never wash their cars in it for this reason. I suspect it's worse when they pick up dirt from other cars but who knows you're not the first and won't be the last to complain about it.
We had exactly the same issue, black car (Navara) , scratches all over it. On close inspection though the scratches were caused by putting the paint protection on! Von Bibras refused to acknowledge it was their own fault and told us that we must have washed it with a dirty chamois! (a new car, 2 days old!) I was not going to let this go on a brand new car and got the warranty manager from the paint protection supplier involved. He came out and agreed it was done (damaged) by the dealer. In his own words, they show them how to put the stuff on but it just ends up getting done by the apprentice who does not give a sh-t. All credit to Motor One (the suppliers), they arranged to strip the paint protection, hand polish the car to remove the scratches and re apply the paint protection, all under warranty. Very reluctant to buy from this dealer again. Am not sure about the benefits of paint protection but would recommend having the supplier of the prodyct apply it (or their recommended detailer).
Cheers Shaun B
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