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Von Bibra

Von Bibra (page 2 of 49)

4.5 from 979 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (336)
  • Return Claim MadeYes (9) · No (334)
  • Customer Service
    4.7 (342)
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Great Customer Service

published

Kye and Warren were extremely efficient and polite. Thank you so much for helping out with the purchase of our vehicle.

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1 comment
Von Bibra
von B.Von Bibra

Many thanks Shane for the review and your business, it's appreciated!

Karl Jones

Karl JonesSouth East Queensland, QLD

Very happy

published

I recently purchased a nissan navara at Von Bibra auto at southport.
Thomas made the whole deal very easy to understand, professional i must say!
I would highly recommend my family and friends to the team at southport.
Thanks Again

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1 comment
Von Bibra
von B.Von Bibra

Many thanks to you for your business Karl and a happy New Year to you and yours!

POB

POBSouth East Queensland, QLD

Old style service and ethics

published

I recently purchase a new Subaru Forester from Von Bibra auto Village in Southport Queensland. The team at von Bibra was extremely professionally and I was highly impressed with the sales consultant “Brodie Bailey”.

It clearly shows that the management of this company is very involved in developing their staff. Well done.

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1 comment
Von Bibra
von B.Von Bibra

Thanking you very much for the great review for Brodie and our Subaru team, it's appreciated. Merry Christmas to you and yours.

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Excellent service

published

I was in need of a car urgently. Went to Von Bibra Robina for the variety of brands. Thankfully bumped in to Ryland. He made it happen within our very tight timeline. Most highly recommend salesperson I have dealt with.

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1 comment
Von Bibra
von B.Von Bibra

Ryland has been with us for a long time Adam, he knows his stuff! Thanks for your business and enjoy your new car.

Easy to work with. Great service.

published

Kye was a great help. Made it easy to process. And grave me options to trade in my old car.

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1 comment
Von Bibra
von B.Von Bibra

Appreciate the 5 stars! Thanking you

Terry Piazza

Terry Piazza

  • 2 reviews
  • 1 like

Extremely happy with my purchase

published

Jie was very helpful and courteous without the hardsell. He worked through all the options and costings and then left it up to me, exactly how I like to do business. Car was ready on time and in immaculate condition. At time of pick-up he also spent considerable time going through all the features, controls and ongoing support and services. Would highly recommend and will be my first point of contact when I'm ready for my next vehicle.

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1 comment
Von Bibra
von B.Von Bibra

We're extremely happy you're happy Terry, thanking you for the great review for Jie and our Robina team.

LukeMeadows

LukeMeadows

  • 4 reviews
  • 5 likes

Great sales experience, bad finance experience.

published

Purchased a 2016 Holden Cruze through Ryland who provided a very professional and personable experience. However have to drop my review by 1 star as the finance team was bordering on passive aggressive when trying to push their insurance and premiums. Don't act surprised or interrogate me when I say no to diamond advantage, extended warranty or your insurance provider.

Incentivised ReviewNo
1 comment
Von Bibra
von B.Von Bibra

Non Disclosure of Facts Upfront

published
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Nerina

NerinaSouth East Queensland, QLD

Special milestone

published

Thank you for your fast, efficient service. We truly appreciated your thoughtful details when picking the car up and celebrating a special milestone.

Customer Service
Incentivised ReviewNo
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1 comment
Von Bibra
von B.Von Bibra

It is our pleasure Nerina, see you next time!

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Exceptional customer service

published

Big shout out to Luke from Subaru for going above and beyond to help me purchase my first car. He is very kind and always kept me up to date.

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1 comment
Von Bibra
von B.Von Bibra

Good to hear Chantelle, thanks for the kind words!

Welcoming environment

published

I bought a used car from Von Bibra Robina, Ryland was helpful and friendly, dealing with the company as a whole was a pleasant experience.

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1 comment
Von Bibra
von B.Von Bibra

Our pleasure Isabelle, thanks for your business and enjoy your new car!

Carl C.

Carl C.South East Queensland, QLD

Service

published

I bought a used vehicle from Von Bibra Robina and Claudius provided outstanding service. Nothing was a hassle and all the team were great

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Von Bibra
von B.Von Bibra

Great to hear Carl, thanks for the 5 stars.

First New Car Purchase- Best Experience

published

Big Thank you to Jazz who went above and beyond with excellent service and looking after my partner with purchasing her first new car. Jazz had excellent knowledge, was very patient and accommodated to all our requests. We had a little look around at other dealerships but ultimately Jazz's service really had sold us on our new Nissan Qashqai and is what certainly brought us back an hour later to make our purchase. The Southport Nissan team really know what they are doing and couldn't recommend them enough. We will certainly be recommending Jazz and Nissan to our friends and family looking for a new car purchase in the future.

Incentivised ReviewNo
1 comment
Von Bibra
von B.Von Bibra

We love Jazz too, thanks for the great review Madeline and happy / safe travels in your newest purchase!

Linny

LinnySouth East Queensland, QLD

Purchased a Mitsubishi ASX from Von Bibra's, located on Ferry Road

published

Very grateful and thankful to Von Bibra's newest employee, Kye for all his help and patience. Kye demonstrated excellent product knowledge. Kye also answered all questions asked, without any hesitations. We are very excited with our Mitsubishi ASX.

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1 comment
Von Bibra
von B.Von Bibra

The Misti ASX is a great buy Linny, so we're happy you're happy. Thanks for your business and great review for Kye!

The reviewer stated that an incentive was offered for this review

Mark

MarkSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Purchased a 2nd hand Elantra from salesman Jie - Vin Bibra Robina

published

Excellent service, very professional salesman. Couldn’t be happier with purchase & deal. Jie is a credit to Von Bibra Robina dealership

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1 comment
Von Bibra
von B.Von Bibra

Thanks Mark!

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J franke

J frankeSouth East Queensland, QLD

Excellent service

published

Right from the first contact with Jay, he was very professional and responsive. The team responded to all enquires in a timely manner, we’re very accommodating and informative. We would highly recommend the Von Bibra team to any prospective customers.

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1 comment
Von Bibra
von B.Von Bibra

Many thanks for your business and kind words for Jay and team, they work hard for their customers, so it's great to see it in a review. Happy and safe travels in your newest purchase!

Excellent customer service

published

Claudius was very helpful and organize. He made the whole process easy and he was more than willing to answer all the questions.

Incentivised ReviewNo
Return Claim MadeNo
Store LocationVon Bibra Robina
1 comment
Von Bibra
von B.Von Bibra

So great to know Teodoro, thanks for the 5 stars and thanks for your business!

Nicole

NicoleSouth East Queensland, QLD

Awesome Customer Service !

published

A BIG thanks to Trae Palmer for excellent customer service in assisting us with the purchase of our new car. We were very pleased with Trae, he was extremely helpful from our test drive to picking up our new car.
Nothing was a problem, he was only too pleased to help us !

Many Thanks Trae, you are a gem ! Love your sense of humour ..... Cheers Nicki & Martin

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Von Bibra
von B.Von Bibra

Cheers right back at you Nicki & Martin, we really do appreciate these great words for Trae (and his humour!) and your business. Enjoy the new car!

Very happy.

published

Staff is helpful and informative ,excellent service. Easy to deal with staff ( Tim )
Reliable car with reasonable price .
We are very happy to have it.

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1 comment
Von Bibra
von B.Von Bibra

Many thanks Bon!

The reviewer stated that an incentive was offered for this review

Scott

ScottSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Plain Ordinary Service

published
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Page 2 of 49
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Questions & Answers

Kaz

Kazasked

Hi when are you expecting your next shipment of 2020 tritons? I really want one they're gorgeous.

1 answer
Von Bibra
von B.Von Bibra

Hi Kaz, if you contact Rob Ehemann the Mitsubishi Sales Manager at Robina on 5575 0500 he will be able to let you know all the details and keep you up to date. Thanks Jo

Barry M.

Barry M.asked

jetblack window tint

3 answers
Les
Les

It looks ok but to be honest we’ll need to wait until summer before I can give a more definitive answer. We were told that you cannot see clearly through the tint to the other side of the vehicle (standing on the outside). This is not the case.

Fired Up
Fired Up

Are you asking about buying or selling it ?

Barry M.
Barry M.

The brand of window tint you use.

Niggie G

Niggie Gasked

Is there a service where Von Bibra will pick up the car from a person's home, service it and bring it back to the person's home for a fee?

1 answer
Von Bibra
von B.Von Bibra

Thanks for the enquiry, to assist please contact Holli von Bibra our Customer Relations Manager and she will see what can be done. Her contact details are holli.vonbibra@vonbibra.com.au Thanks Jo

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