Reviewer Photos & Videos
Very Happy Customers
Just love our new car and thanks to Ryland for making it all happen, gave us great advise and never felt pressured.They are a great friendly team at Robina and thankyou all for a smooth and easy process.
So very happy with my new car!
Kye Ward on Ferry Road and Leon at Robina today have been absolutely awesome! I’ve been a customer for many years and thrilled to be for many more, yay!!!!!
Worth the wait- great service
Great service in purchasing process and then kept informed about progress of delivery. Very thorough orientation of vehicle before driving away. Very satisfied.
Great staff to deal with when buying a car from von bibra Robina. Happy easy purchase, highly recommend this dealership.
Great Customer Service
Kye and Warren were extremely efficient and polite. Thank you so much for helping out with the purchase of our vehicle.
I recently purchased a nissan navara at Von Bibra auto at southport.
Thomas made the whole deal very easy to understand, professional i must say!
I would highly recommend my family and friends to the team at southport.
Old style service and ethics
I recently purchase a new Subaru Forester from Von Bibra auto Village in Southport Queensland. The team at von Bibra was extremely professionally and I was highly impressed with the sales consultant “Brodie Bailey”.
It clearly shows that the management of this company is very involved in developing their staff. Well done.
I was in need of a car urgently. Went to Von Bibra Robina for the variety of brands. Thankfully bumped in to Ryland. He made it happen within our very tight timeline. Most highly recommend salesperson I have dealt with.
Easy to work with. Great service.
Kye was a great help. Made it easy to process. And grave me options to trade in my old car.
Extremely happy with my purchase
Jie was very helpful and courteous without the hardsell. He worked through all the options and costings and then left it up to me, exactly how I like to do business. Car was ready on time and in immaculate condition. At time of pick-up he also spent considerable time going through all the features, controls and ongoing support and services. Would highly recommend and will be my first point of contact when I'm ready for my next vehicle.
Great sales experience, bad finance experience.
Purchased a 2016 Holden Cruze through Ryland who provided a very professional and personable experience. However have to drop my review by 1 star as the finance team was bordering on passive aggressive when trying to push their insurance and premiums. Don't act surprised or interrogate me when I say no to diamond advantage, extended warranty or your insurance provider.
Non Disclosure of Facts Upfront
I bought an ex-showroom car from Von-Bibra Southport, they said they can provide me with a car loan for the same from St George Bank. before processing the loan they took advance payment for locking the car( Now I am forced to buy or lose the advance). Once it was clear I will definitely buy from them, they offered me the highest interest rate +990 dollar origination fee +extended warranty + tyre Insurance. They put all in the total loan amount without explanation & when I asked them later why it was not told to me earlier, the agent & his bos...s said its standard practice. When I asked why this much amount of origination fees, I was told this is for getting a better deal for you from the bank (Yes it was a better deal, not for me but for the bank) I try to raise the issue with St George Bank, they said its the Von Bibra issue. tried to raise the issue with fair trade Qld, they said you should have read before signing the contract. Lessons learned Never take car loan using dealer Never take insurance using dealer Get your loan approved upfront & then look for car. Do not take any additional offers other than maybe extended warranty (that to look for a better offer elsewhere)
Thank you for your fast, efficient service. We truly appreciated your thoughtful details when picking the car up and celebrating a special milestone.
Exceptional customer service
Big shout out to Luke from Subaru for going above and beyond to help me purchase my first car. He is very kind and always kept me up to date.
I bought a used car from Von Bibra Robina, Ryland was helpful and friendly, dealing with the company as a whole was a pleasant experience.
I bought a used vehicle from Von Bibra Robina and Claudius provided outstanding service. Nothing was a hassle and all the team were great
First New Car Purchase- Best Experience
Big Thank you to Jazz who went above and beyond with excellent service and looking after my partner with purchasing her first new car. Jazz had excellent knowledge, was very patient and accommodated to all our requests. We had a little look around at other dealerships but ultimately Jazz's service really had sold us on our new Nissan Qashqai and is what certainly brought us back an hour later to make our purchase. The Southport Nissan team really know what they are doing and couldn't recommend them enough. We will certainly be recommending Jazz and Nissan to our friends and family looking for a new car purchase in the future.
Purchased a Mitsubishi ASX from Von Bibra's, located on Ferry Road
Very grateful and thankful to Von Bibra's newest employee, Kye for all his help and patience. Kye demonstrated excellent product knowledge. Kye also answered all questions asked, without any hesitations. We are very excited with our Mitsubishi ASX.
Purchased a 2nd hand Elantra from salesman Jie - Vin Bibra Robina
Excellent service, very professional salesman. Couldn’t be happier with purchase & deal. Jie is a credit to Von Bibra Robina dealership
Right from the first contact with Jay, he was very professional and responsive. The team responded to all enquires in a timely manner, we’re very accommodating and informative. We would highly recommend the Von Bibra team to any prospective customers.
Questions & Answers
Hi when are you expecting your next shipment of 2020 tritons? I really want one they're gorgeous.
Hi Kaz, if you contact Rob Ehemann the Mitsubishi Sales Manager at Robina on 5575 0500 he will be able to let you know all the details and keep you up to date. Thanks Jo
jetblack window tint
It looks ok but to be honest we’ll need to wait until summer before I can give a more definitive answer. We were told that you cannot see clearly through the tint to the other side of the vehicle (standing on the outside). This is not the case.
Are you asking about buying or selling it ?
The brand of window tint you use.
Is there a service where Von Bibra will pick up the car from a person's home, service it and bring it back to the person's home for a fee?
Thanks for the enquiry, to assist please contact Holli von Bibra our Customer Relations Manager and she will see what can be done. Her contact details are firstname.lastname@example.org Thanks Jo
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