Reviewer Photos & Videos
Staff is helpful and informative ,excellent service. Easy to deal with staff ( Tim )
Reliable car with reasonable price .
We are very happy to have it.
Plain Ordinary Service
The experience I had at Nissan Robina was pretty ordinary from the beginning until I picked up the car, [name removed] fumbled through getting me a price and 1% finance for the car I went in to look at, after about 30mins of trying to get it sorted it didn't eventuate, but as I walked out I decided to get the N Track, (different car more expensive) went through the process and signed for it, I had to ring back nearly 2 weeks later to see if they could get it for me, and told yes, then another week after that I had to ring them to ask for delive...ry date, a week after that I picked the car up, when I walked in, i see a dirty looking red bow on the car (that probably been on 1000 cars) and got a tried looking [name removed] who asked for 4 signatures for the No. Plate then said sit in the car to set up my phone and run through the controls, as he was doing this he asked me for a 10/10 review, I'm not 1 to ask for anything, but for him to ask me for that and for me to not even get a smile or joyful handover or even a keyring, I think it was very ordinary service I could've got at any car yard, On a side note Gypsea who done the extras was very happy smilie lady who I would give a 5 star rating
Big thanks to Claudius from Von Bibra for his excellent service and genuine approach. He kept me informed throughout the whole process and delivered exactly as promised!
Great Cars & Excellent Customer Service!!!
My experience at VonBibra was excellent, I dealt with Shiloh, he is fantastic guy with good humour who knows a lot about cars. I would strongly recommend Shiloh as he would do his best to assist his clients. So, thank you Shiloh for your great Costumer Service.
Very friendly staff and very helpful
Lachlan was very informative and friendly. Greeted myself and my partner with a smile and made the purchase of my T60 and the trade in of my old car effortless. Highly recommend
Honda CR-V 2014 Model Purchased New in 2014, when sold this week advised it is a 2013 model.
Do not buy a new car from this dealership. I purchased a new Honda CR-V 2014 Model in 2014. I sold the car this week and was told my car was a 2013 model despite my log book and satellite navigation system books reading 2014 and 2015. Have spoken with many local car professionals who say this is how the Von Bibra Group do business. A business model of deception and misrepresentation.
Had a very good experience with purchasing my new car. Thank you to Ron who handled my enquires. He was very well versed in the car . Happy customer and I recommend the dealership highly.
Best service ever
Claudius and team i cant thank you enough from the first enquiry to delivery was flawless. The communication was always open and I cannot fault them. Thank you for everything Claudius. Gypsy you are amazing. Will reccomend you to everyone. Thank you
Good service and sales support
Good service and sales support from Tayla from first enquiry call back till delivery. Thank you for ongoing support, we wete always kept in the loop; so we knew when to expect delivery.
Ryland is a 10/10
I was impressed with Ryland from Von Bibra Robina from our first contact. He was most helpful to me, answered all my questions and there was no pressure. I will have no hesitation in recommending Ryland to my friends.
Best place to find the right car
The range of new and used vehicles across many manufacturers provided efficient comparisons of product features and price. Great service. We were well looked after by Ryland and the team.
Great purchase with great service
We were approached with a friendly greeting by Ryland. He showed us around the yard and help us decide what was suitable for us . It seems like nothing was too hard . When we choose our car, Ryland kept me updated and was very helpful through the process . The team were also very friendly and nice. I genuinely felt welcomed. Great experience and would recommend to friends and family. Thanks to Ryland and the crew .
We enjoyed our experience buying our used car here.
Ryland, Stephen and the rest of the team were professional, pleasant and efficient.
Ryland kept us constantly updated on when the car would be ready, thank you!
Seems to be good management as there was a genuine good feel about the office.
Would reccomend buying a car here.
Purchase of Subaru Forester from von Bibra Auto Village, Southport QLD
Yesterday we purchased a car from von Bibra Auto Village at Southport, QLD.
We experienced outstanding service. All the staff, including Ricky and Brittany, were welcoming, friendly and professional. We would especially like to thank Luke Stretton for his going over and above his required professionalism in providing exceptional service and attention to detail, all presented in a friendly and genuine manner.
Kaye and Ray Richards
10/10 Quality Service
Thank you Ryland, excellent friendly service, easy and efficient. Highly recommend Von Bibra Robina and all their staff. Love our new car, presented to us perfectly.
Rachel and Greg
Glad we chose Von Bibra Robina. Great Service and Team, special thanks to Ethan who took us for a test drive and was very helpful with our decision.He is a likeable young man and agreat asset to the Dealership. Karen and Steve
Thanks to Ryland
Bought our most recent car through Von Bibra Robina, was an easy and smooth enough process. we dealt with Ryland who was friendly and generous with his time and expertise.
Thanks to Ryland.
Your service and your knowledge were exceptional.
And I liked that you didn’t give me the hard sell, you just provided all the facts and answered all my queries.
You’re an asset to Von Bibras.
And thanks also to Gypsea.
“It was meant to be”
Dennis and I thank Jay Hedley for his outstanding service he was our genie he gave us our 3 wishes and more 5 Star effort definitely recommending him to others
Best car yard
Thank you Kane and all the von vibra staff for all that you did Love the new car and the service provided Highly recommend can not fault them thank you again
Excellent customer service
Excellent customer service and satisfaction. Specially the staff deserve a 7 star (jay hedley) making my moments great by coming on his day off for car delivery. Thanks jay. And thanks to finance team as well.
Great service !!!
Thank you to all the staff at Von Bibra Robina. We were well looked after from the moment we stepped in the front door. I love my car, highly recommend.
Fantastic service and a fantastic car
We received a fantastic service since we walked through the door the first time around. Andrew took very good care of us, even though it was his first week, he took his time to explain and show us everything we asked about. Everything what was promised to us was delivered and on time. We couldn't be happier with our purchase.
We will be back and definitely recommend to everyone.
Awesome service and great vehicles
Ryland helped me from day one. From looking at the cars right up to buying it, he was very patient and listened to what I wanted. New everything I wanted to know about the cars. Very much recommend this dealership. Thanks ryland
Great service from Craig
They made buying a first car really easy - delivery was punctual and quick -car was presented in great condition both internally and externally. Had fuel and gifts for the buyer
Questions & Answers
Hi when are you expecting your next shipment of 2020 tritons? I really want one they're gorgeous.
Hi Kaz, if you contact Rob Ehemann the Mitsubishi Sales Manager at Robina on 5575 0500 he will be able to let you know all the details and keep you up to date. Thanks Jo
jetblack window tint
It looks ok but to be honest we’ll need to wait until summer before I can give a more definitive answer. We were told that you cannot see clearly through the tint to the other side of the vehicle (standing on the outside). This is not the case.
Are you asking about buying or selling it ?
The brand of window tint you use.
Is there a service where Von Bibra will pick up the car from a person's home, service it and bring it back to the person's home for a fee?
Thanks for the enquiry, to assist please contact Holli von Bibra our Customer Relations Manager and she will see what can be done. Her contact details are firstname.lastname@example.org Thanks Jo
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