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Von Bibra

Von Bibra

4.5 from 1,003 reviews · View Statistics

Reviews

  • Product Quality
    5.0 (316)
  • Return Claim MadeYes (9) · No (308)
  • Customer Service
    5.0 (320)
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Jason

JasonSouth East Queensland, QLD

Great job all round

published

All the staff at von Bibra Ferry Road involved in selling me my new car were excellent. Very quick, efficient and friendly.

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1 comment
Von Bibra
von B.Von Bibra

Thanks Jason, really appreciate the review and your business!

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Faye

FayeSouth East Queensland, QLD

Von Bibra Ashmore

published

Drew was really helpful and went above and beyond to make us feel comfortable. He explained everything in detail and answered all our queries. He just made it so easy for us. The staff were lovely and helpful and we would certainly recommend the Von Bibra Ashmore to anyone thinking of buying a car. Very happy with our new car!

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1 comment
Von Bibra
von B.Von Bibra

Many thanks Faye, really appreciate it!

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NEW CAR

published

Many Thanks, Glenn Barrett from Helensvale autovillage. He was very helpful, found straight away what we wanted, offered quick drive test, explained all advantages of the car. Helped to finalize the whole process of buying a car. Very professional person. As a result we have a new car, which we tried to find and we are very happy, all our family Much appreciated.
Thanks again, Andrew.

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1 comment
Von Bibra
von B.Von Bibra

Congratulations on the new car Andrew, love hearing about our customers experiences! Safe travels

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Desiree

DesireeSouth East Queensland, QLD

Great experience!

published

This was our first time buying a new car and this is definitely the most friendly and approachable place to buy. Very happy with the great, friendly team and service that we experienced. Thanks Jack and we love our new car.

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Jason

JasonSouth East Queensland, QLD

  • 4 reviews
  • 3 likes

Thanks to Leon!

published

Helpful, friendly and timely manner with my recent car purchase by Leon and team! Vey Very happy with all service! Highly recommend!!

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1 comment
Von Bibra
von B.Von Bibra

Thanks Leon!

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The reviewer stated that an incentive was offered for this review

Love my new car

published

Good morning Lachlan just wanted to thank you so much for helping me with my new car was a great experience love the car love the service highly recommend thank you have a good EasterDefinitely a five Star service

Incentivised ReviewNo
1 comment
Von Bibra
von B.Von Bibra

Many thanks Mark, really appreciate it!

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Great service

published

Had a great experience with a friendly and efficient service. I'm very happy with the new car. Thanks to the whole team.

Customer Service
Incentivised ReviewNo
1 comment
Von Bibra
von B.Von Bibra

So great to hear Martin, thanks for the 5 stars and happy, safe travels in the new car!

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Great Sales Rep. Lachlan Johnson

published

Was very helpful and went the extra mile to help. Was willing to negotiate with the price and helped arange transport.

Incentivised ReviewNo
Return Claim MadeNo
Store LocationFerry S. Southport
1 comment
Von Bibra
von B.Von Bibra

Perfect Dave, just what we want to hear. Thanks for the 5 stars!

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Great Peugeot. Magnifique!

published

Lachlan was most helpful, friendly,attentive, guided us through the sale with no pressure and utmost professionalism. Excellent communication and support. Much appreciated.

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1 comment
Von Bibra
von B.Von Bibra

Thanks Mark, really appreciate the kind words and your business!

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Serita

Serita South East Queensland, QLD

Dream car

published

What can I say, I got my dream car from the best car sales people of all time. I was nervous going into a dealership as I heard car sales people are rude, judgemental and abrupt, not from these amazing people, Liam, James, Alicia and Arty. From start to finish these fine people looked after me, made me feel comfortable, they were professional and not at all judgemental, they helped me get my dream car. Thank you, thank you to the amazing team at Southport Von Bibra. X

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1 comment
Von Bibra
von B.Von Bibra

It definitely was our pleasure Serita, thanks so much for your business and this great review. Enjoy your dream car!!

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Jessica Keast

Jessica KeastSouth East Queensland, QLD

  • 2 reviews

Leon

published

Was very happy with Leon's service and professionalism. Very happy with purchase.
Was also happy with Gypsea and Jay for their service.

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1 comment
Von Bibra
von B.Von Bibra

Thanking you from the team at Robina!

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The reviewer stated that an incentive was offered for this review

Sam Firrell

Sam Firrell

  • 2 reviews

Love Von Bibra at Robina

published

The staff at Von Bibra were incredibly helpful and supportive throughout this whole process. At no stage did I feel pressured. Thank you for making this purchase incredibly enjoyable.

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Dan

DanSouth East Queensland, QLD

See Kane for your new car

published

Kane from Von Bibra Southport was a helpful and professional salesperson to deal with from beginning to end with our purchase of a Nissan X-Trail. We would highly recommend him to anyone. He went above and beyond with service.

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1 comment
Von Bibra
von B.Von Bibra

Thanking you Dan for this great review for Kane and thank you for your business!

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Emma H.

Emma H.South East Queensland, QLD

Fantastic customer care.

published

My salesperson was a delight from beginning to end. He was professional and friendly and ready to help with all of my questions and concerns. Thanks for making buying my new car such an excellent experience.

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1 comment
Von Bibra
von B.Von Bibra

Thanks for your business Emma, safe travels on the road in your new car

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Martin

MartinSouth East Queensland, QLD

Awesome staff and service.

published

Huge thank you to Jie for his awesome service and answering all my questions going above and beyond to make this an amazing experience.

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1 comment
Von Bibra
von B.Von Bibra

Thanks Martin, appreciate the 5 stars!

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Excellent Hassle Free transaction

published

Salesman Nathan a very personable young man man made the changeover as painless as possible gives me faith in the younger generation love the new car thank you so much

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Von Bibra
von B.Von Bibra

It was our pleasure Douglas, thank you for the opportunity!

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service is 5 star

published

I bought my first car in australia through von bibra.Nathan is very friendly and patient.service is 5 star.I feel very good

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1 comment
Von Bibra
von B.Von Bibra

Thank you Stephanie!

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The reviewer stated that an incentive was offered for this review

Great customer service

published

Thank you Jay for giving me a great customer service. Quick response, clear explanations, genuine advice. Thank you so much.

Customer Service
Incentivised ReviewNo
1 comment
Von Bibra
von B.Von Bibra

It was our pleasure Yoko, thanks for your business!

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Matt

MattSouth East Queensland, QLD

2020 ASX Purchase

published

Purchased a 2020 ASX From Von Bibra at Robina. Jie made the process quick, efficient and answered all our questions.

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1 comment
Von Bibra
von B.Von Bibra

Great choice Matt, love the ASX! Safe travels and thanks for your business.

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Dane J.

Dane J.South East Queensland, QLD

Fantastic customer service

published

The was the single best car buying experience I have ever had. Kye Ward gave incredible service and attention without cheesy or annoying pressure. I strongly recommend seeing Kye Ward at Von Bibra auto village

Incentivised ReviewNo
1 comment
Von Bibra
von B.Von Bibra

So great to hear Dane, love hearing about our customers experiences. Enjoy your new car.

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Page 1 of 42
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Questions & Answers

Kaz

Kazasked

Hi when are you expecting your next shipment of 2020 tritons? I really want one they're gorgeous.

1 answer
Von Bibra
von B.Von Bibra

Hi Kaz, if you contact Rob Ehemann the Mitsubishi Sales Manager at Robina on 5575 0500 he will be able to let you know all the details and keep you up to date. Thanks Jo

Barry M.

Barry M.asked

jetblack window tint

3 answers
Les
Les

It looks ok but to be honest we’ll need to wait until summer before I can give a more definitive answer. We were told that you cannot see clearly through the tint to the other side of the vehicle (standing on the outside). This is not the case.

Fired Up
Fired Up

Are you asking about buying or selling it ?

Barry M.
Barry M.

The brand of window tint you use.

Niggie G

Niggie Gasked

Is there a service where Von Bibra will pick up the car from a person's home, service it and bring it back to the person's home for a fee?

1 answer
Von Bibra
von B.Von Bibra

Thanks for the enquiry, to assist please contact Holli von Bibra our Customer Relations Manager and she will see what can be done. Her contact details are holli.vonbibra@vonbibra.com.au Thanks Jo

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