??!
1 photo
Vroom Vroom Vroom

Vroom Vroom Vroom (page 4 of 10)

4.1 from 190 reviews

Reviews

4.1

190 reviews
5
(134)
4
(14)
3
(3)
2
(11)
1
(28)
  • Value for Money
    4.4 (15)
  • Transparency
    4.4 (13)
  • Customer Service
    4.5 (16)
  • Booking Process
    4.7 (12)
  • Vehicle Condition
    4.6 (8)
  • Received Booked Vehicle
Previous
Next

Too easy way to go!

published

Very straightforward and simple process throughout and highly recommended. Got a good value result and with several benefits that were appreciated

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hi! It's wonderful to hear that you have had a positive experience while booking with Vroom. We hope we can assist with your next car rental booking. Thanks again! Julia.

  • Verified customer

Great solution and easy to use

published

First time visit to Aus, and using Vroom Vroom Vroom was easy and offered a great comparison tool that allowed us to make the best choice.

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hi Paris! Thank you for your review and for choosing VroomVroomVroom. I’m so happy that you enjoyed our service! Happy travels! Julia.

Great service

published

Just booked a car thru Vroom Vroom.
Professional and most of all the lady on the live chat made things very easy. Answered my questions promptly and made renting a car easy peasy.
Thanks Vtoom vroom

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hi there! It's fantastic to hear that you have had a good experience. Our team works hard to make the booking process as easy as possible. Thanks for booking your car with us. Cheers, Julia

Car Hire Services

Find out how Vroom Vroom Vroom compares to other Car Hire Services

Know better, choose better.

Compare all

Simple and effective. Very happy.

published

The title says it all. A very user friendly experience with great support. Second time I have used VVV and will do so again. Highly recommended.

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hi happy traveller! Thank you for your review and for choosing VroomVroomVroom. I’m so happy that you enjoyed our service! Cheers, Julia.

Excellent Service

published

The customer service lady I spoke to was Rizza and she was very helpful. Would book through the website or the chat line again. Thank you for your service.

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Thank you! It's always fantastic to hear that customers have enjoyed booking with us. Let us know if there is anything else we can help you with. Julia.

winkie

winkie

  • 4 reviews
  • Verified customer

I always use Vroom Vroom Vroom!

published

I have used VVV for many years now. Their website is easy to use and provides prompt responses. They come up with little surprises, like a Camry Hybrid I hired in New Zealand which was the cheapest offer on their website of all the vehicles in all classes offered. Today I realised I had booked a manual, very small car for Cairns in July which is totally unsuitable for me. I easily cancelled that booking and booked a bigger vehicle, automatic, $5 cheaper for the whole hire for 10 days. In a recent trip to Tasmania I received a significant upgrade.
Because I'm dealing with major car hirers the vehicles are always in first class condition and the hand back is very smooth, as is the pickup.
Recommended.

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hi there! Thanks so much for your wonderful comments. We are glad you have had a good experience. If you’re travelling somewhere again soon, don’t hesitate to contact us. Have good one! Julia

I use VVV every time :)

published

So easy to choose thanks to the way they lay it out. No hidden costs, no $$ commitment upfront, cancel anytime, etc. It's hard to be loyal to one car hire company when VVV show all the different variables ... which I love!

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hi Marcus! We appreciate you taking the time to leave us a review! We hope to assist you again in the future! Thanks, Jess.

Excellent customer service

published

The customer service is exceptional. Very helpful and courteous, it was an easy transaction and was so nice to deal with a rep who knew what their product was all about. Made my day a lot easier

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Thank you for taking the time to leave us a review, Julie! We're glad you had a great booking experience. Happy travels! - Jess

Too easy with Riz's help

published

All I had to do was provide dates and times I needed car hire of a particular model, and Riz very promptly provided links that were very helpful - saved me a lot of time and research

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Thanks so much for your review Cathy! We are glad we were able to efficiently help you. Thanks for booking with VroomVroomVroom. Take it easy, Julia.

Car Hire Services

Find out how Vroom Vroom Vroom compares to other Car Hire Services

Know better, choose better.

Compare all

Live chat is very helpful!

published

Very easy to book and excellent service. Online chat is very helpful. Rizza was very helpful over the online chat and provided us with all the information that we needed.

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hi Dee! Thanks so much for taking the time to leave us a review! We're glad you've had a positive booking experience and were able to find all the information you needed. We look forward to assisting you with your next car rental booking! - Jess

Very helpful assistance from RIZ

published

Budget Car Rental - great rates!
But - I somehow managed to make a booking in triplicate and cancelled two of these straight away.
However, to make sure I had an on-line chat with RIZ, who confirmed I had done so successfully. This put my mind at rest.
Prompt, friendly and efficient service - thanks, Riz.

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hi there! Thanks so much for taking the time to give us your feedback. I will pass this on to our team! - Jess

The living chat is very helpful!!!

published

It is very easy to book, and easy to modify, and the workers are very patient.
And they will compare the price and give you suggestions.
and I'm really looking forward to the cars~

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hi Jen. Thank you for your review! We are glad you found our team helpful and the booking system easy to use! Happy travels! - Jess

Chat line very helpful

published

I needed to cancel one booking and check details on another. Rizza was very helpful and saved me a lot of time in having to contact the depot direct with my questions. I regularly use Vroom Vroom for bookings across the globe, and I have had no negative experiences.

2 comments
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Thank you for leaving us a review. It's fantastic to hear that you have had a good experience. Our team works hard to make the booking process as easy as possible. Have a great trip and see you again soon! Julia.

Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Happy travels.

Jay

JayGold Coast

  • 4 reviews
  • Verified customer

My quote increased by 35% on arrival and I was stuck with kids and no other option!!!

published

My quote increased by 35% on arrival and I was stuck with kids and no other option!!!
What a rort! And then the terms and conditions are joke for this, and I was fobbed off by everyone.
My recommendation - skip this site and go straight to the actual rental companies for a better contract.

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Chat Oprator is so kind

published

When I would like to change pick-up time, I could change it through the chat. The operator was really kind to me, and it was quite easy to change my pick-up time. I really appreciate it for her quick and kind help.

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Woohoo! We appreciate your positive feedback about VroomVroomVroom. Everyone is so helpful because we have the best customers! Take it easy, Julia.

Car Hire Services

Find out how Vroom Vroom Vroom compares to other Car Hire Services

Know better, choose better.

Compare all

Awesome and quick service

published

fantastic service , was very quick , received the response on time , I hope this to be continue through whole the process ,
Looking forward to get your service again

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Thanks for your feedback! It's fantastic to hear that you have had a good experience. Our team works hard to make the booking process as easy as possible. Happy Monday! Julia.

Fabulous service

published

Rizza was fabulous to deal with. The modification to my booking was made seamless and done with a sense of humour. I am very happy with the level of service. Thank you

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

G'day mate! The team here at VroomVroomVroom is thrilled to hear such good feedback. Rizza is saying "Hello" :) Happy travels, Julia.

Awesome helpful system

published

It was easy to create a booking. The customer service from Vicki on the messagener system was easy and so helpful. Haven’t collected car yet so find out tomorrow. Cheers Kylee

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hi Kylee! Your feedback is appreciated. It's wonderful to hear that you have had a positive experience while booking with VroomVroomVroom. We hope to hear from you again! Julia. P.S. Vicky is saying "Hi" :)

Very efficient live chat

published

Live chat was great. Thanks Vicki - you are on the ball! The website could be improved by having a 'forgot my confirmation number' reminder feature. But all in all, I'm very happy.

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hello, Stacey! Glad our chat service was helpful and we appreciate you taking the time to give us your recommendation. That's noted. Yeah, Vicky is our star! Safe travels! ~Jayson

Easy to do business

published

"Let's talk" facility (Vicki from customer support) was excellent. Made the booking process very easy. Great price comparison facility and expansive range of options on offer. Will definitely use this site again.

1 comment
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Dear Traveler! Thanks for leaving a review, and mentioning Vicky! I am so glad to hear that you enjoyed VroomVroomVroom service. If you’re travelling somewhere again soon, don’t hesitate to contact us. Julia.

Page 4 of 10
See all Vroom Vroom Vroom reviews

Questions & Answers

Kono M.

Kono M.asked

Hi,
I just booked using your website.
I didn’t have to pay anything. All I did was write my name and email and booking was confirmed for a (thrifty) car.
Do I pay at thrifty?
Bit worried when we go to thrifty that our booking doesn’t even exist or it costs a lot more than your page had.

No answers
joseph n.

joseph n.asked

Hi good day. Is it possible to rent a car from this platform and later purchase excess reduction later for the respective car rental company?

1 answer
Chaser12
Chaser12

Greetings.... Yes of course you can do that.

Jon

Jonasked

I've just got an email quote from Vroom Vroom Vroom. Their email address is VroomVroomVroom <response@cartrawler.com>. Cartrawler has horrendous reviews. What's their connection?

1 answer
Vroom Vroom Vroom
Tia H.Vroom Vroom Vroom

Hi Jon! Thanks for your question. Car Trawler is our partner for some of the international bookings. Should you need any further information, please do not hesitate to contact us at help@vroomvroomvroom.com.au Have a great day, Julia.

Get an answer from our members and Vroom Vroom Vroom representatives

Other Car Hire Services


ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.