Still works perfectly after about 2.5 years
We haven't had any problems with this baby monitor. Purchased about 2.5 years ago from Babies R Us and the battery and camera quality are still excellent. The 4 lights on the left hand side make it easy to tell if the monitor is muted or fully charged without needing to press any buttons. When we sometimes accidentally drop the parent unit, the battery can pop out but we just pop it back in and have had no worries. Battery in the parent unit lasts all day (we have it on the screen mute function where the screen is black and only lights up when ...bub cries). The range is great, it picks up signal from the backyard no problem. I also recently bought an Oricom 710 (secondhand) and the infrared picture quality was so much better on the vtech. If I need to buy another monitor I'd definitely get a vtech.
Best performing camera but wont last long
The camera itself works perfectly amazing. The video is great,very clear. it even shows the temperature of my baby's room,it alarms when it's above or below normal. The volume,the music and all the features are excellent.
However, you will end up with nothing once the warranty is gone. The charger always gets broken. Within just 2 months of use,we had to have the unit replaced coz its not charging anymore. We thought it was because we might have placed or positioned it where the the wires could have snap. But the first time we had it replac...ed,we actually took good care of it,making sure that we charge it properly. Another 2months passed,and its not charging again!!! So once the warranty is gone, we cannot ask for any replacemt anymore. It's so sad to think about that coz the camera and the whole unit works great if it wasn't for the charger that keeps breaking.
Would be satisfied if I only needed 1 monitor
I agree with the frustration of another reviewer... No sound when 2 cameras are on. You can only listen out for 1 camera at a time which makes it useless for nighttime when you have a baby and a toddler that might need you. We now need to purchase a second monitor so we can hear both kids. Not a good option for anyone needing more than 1 functioning camera/monitor at a given time.
- Verified purchase
Camera unit stopped working after 6 months
Overall the baby monitor was working OK. Its quite basic and never had any problems until 6 months the camera unit stopped working.
Tried to get a replacement unit from Toys R Us, but they refused and kept asking me to call Vtech. After escalating the issue with Toys R Us, I managed to get them to replaced the power adapter that goes to the Baby camera. Still a hassle to try to get things fixed with Toys R Us.
VOX Level 5 is Pointless
It has been a struggle trying to find what we want in baby monitors. The multi camera setups don't allow audio when in scan mode or multi screen mode, and when in VOX mode they only pick up sounds from last active camera. And NO baby monitor picked up movement (so if someone was inside you childs bedroom, being silent you would never know).
So instead we decided on two separate units. Vtech customer service assured us two of these units would not interfere (so did Uniden btw. Oricom advised NOT to use two separate units).
Anyway, this mo...del works fine sure, reception good ect. But the problem is the sensitivity. We wanted it on the highest, level 5, in the hope that the rustling of clothes would be heard, or at least the slightest whimper. Well all it does is leave the microphone on. VOX mode DOES not work with level 5. You can turn the screen off, but it will never turn back on as VOX mode kicks in after 20 seconds of silence. But since the microphone is always on (even with NO sounds in the house) the screen will never react. At level 4 the child has to be making a fair sound for it to be picked up. Tossing and turning in bed won't do it. Disappointed at this but best of a bad bunch. The plus side is no sound when the camera turns on.
Pointless having 2 cameras!!
I bought this unit as it came with 2 cameras and I planned to use one in my toddler's room and one in my baby's room. However, even though the parent unit can show me a picture of what both children are doing, I can only get sound from one camera. This is so disappointing as it means I can't use it over night to listen out for both children!! Completely useless!
- Verified purchase
Peace of mind!
My baby started sleeping on his tummy and I wanted peace of mind my audio monitor wasn't giving. Purchased on sale was so impressed with value for money! Super clear picture quality. Very sensitive to noise. Easy to use. Love the temperature feature! Great signal strength, have never come across any interference. Don't know how I lived without it!
Value for money, does the job
I have used this model for a month now, and it does the job. In colour, don't expect full HD colours, but a simple coloured with a bit of orange tint. It does however shows your baby nicely. The night vision is excellent, I can really see how's my son sleeping in the cot. Come with music which you need to manually play from the monitor unit but I never use as I have my own player.
The noise alert levels now made me aware how loud the street traffic is. Sadly, I live near the main road.
The camera only pans up or down manually, you place the camera left or right as it is. I wish the design it with a cot strap holder or something but its not a deal breaker. For $119 from TRU, it is really okay.
Questions & Answers
My charger broke today for the monitor just wondering where i can buy a new charger?
Can you set it up so the sound coming from baby monitor is on all the time rather than turning off after a few seconds?
What second camera model is compatible with the BM3100? I cannot seem to find one anywhere online!
I tried to purchase a second camera online about a month ago, however, they had to issue a refund and said they didn’t actually have any in stock as it was a discontinued line. I can’t verify if it actually is discontinued but it may be worth contacting vtech directly to see if they have secondary cameras compatible with the monitor.
All the best.
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