Don’t buy it
Initial set had faulty parts. Incorrect replacement parts sent. Multiple emails and phone calls. Two months later and still waiting for correct parts. Poor quality and customer service. Total disappointment.
Unable to put the frame together
This has been a total nightmare. We are unable to get the bolts and the predrilled screws aligned in 3 places on both sides of the legs. Two pieces of one of the legs were bent straight out out of the box and wouldn't slot together. Brand new and my kids are so disappointed we have been unable to use it on the long weekend. We had to submit a warranty claim on a brand new item out of the box. Did the warranty claim on Thursday and its now monday night and so far we have heard nothing. The thought of having to put this back together again is not impressing me at all or my husband.
- 360 Pro Small
- Verified purchase
Good design but some quality issues
Love that this is a decent frame size and choice of tube dimensions is top notch. Also liked that they use properly graded stainless steel fasteners (A2-70). Did not like that the angle of one top frame section was not right. Causing the leg support section on one side being ridiculously out of position. Had to flip the unit sideways and even my 80kg was not enough to deflect into position. Had to loosen all screws, then wedge myself in to get leverage and finally got the legs lined up enough to then get another person to belt them on. Good luc...k ever getting it apart again. A small error in the welding causes a bit difference in position so they need to get better at this. (One side went in perfectly so I confirmed it was just one of the two top frame segments.) So would I recommend it? Well if you are prepared for some hard yakka in putting it together then sure. Once up this thing is super stable and the size is fantastic even for an adult. But if you expect it to just go together easily that is another matter. That said it's not like I have an alternate brand to recommend, so this still may be the best option. I personally wouldnt change my decision even with the trouble I had. Another note was the frame had a few little scratches in the paint. Probably from some rough transport with parts bumping about. The box was fairly beaten up. Not a deal breaker but it "takes the shine off" the experience a little. Also some issues with their written instructions for the accessories we got with it. The basket ball hoop didn't show a separate plate that is used to mount. And the water mister! Well that looses a star on my review right there. They threw this in an an incentive to buy, but the instructions don't show how it can be hooked onto the swing set (it looks only to be for the trampolines). Besides that the thing leaked water from several locations. One leak I fixed but the other I can't seem to yet. What a waste. Will scavage parts from it for the garden irrigation but no good for what they said.
Kids absolutely Love it. Great Xmas gift!
Was a great Xmas gift which the kids absolutely adored!
Good customer service when we were purchasing the swing set - i hope this will be the same if we need to reach out in the future.Looking forward to the new attachments coming in 2018.
Prompt and timely delivery.
- 360 Pro Small
- Verified purchase
Fantastic gift for my autistic son who will not get off the Yoga swing!
Easy to order and was delivered when said it would be here. Kids absolutely love it and the yoga swing is fantastic for all kids but especially for my autistic son who loves to swing all day in it. very happy with the quality of the swing and have purchased another swing for it and my daughter loves the basketball hoop.
The kids absolutely love the swing and as well as the neighbours. Hrs of entertainment when in use with the vuly pulse. I have two girls and one loves using her in acrobat skills while the other enjoys. Gliding and twirling to all heights using the board. Good quality and easy assembly highly recommend!
Awesome! My older kids love it!
The basketball hoop is a fantastic add on. The 360 swing challenges my older kids (age 8 & 10). They love it! We’re looking to upgrade to a medium and get an extra swing- it’s perfect for two very active boys who love to swing, jump, twirl, twist and turn!
Questions & Answers
Hi there, we have purchased a mini. It seems a little wobbly? Is that normal? I’m wondering if we have done something wrong in the assembly. All the bolts are as tight as they can go. It’s fully assembled except for the shade cover and not yet anchored.
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