Vuly 360 Pro

Vuly 360 Pro (page 2)

 Verified🏆 2024 Award
4.3

278 reviews · Statistics

PositivevsNegative
82% · 22939 · 14%
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Reviews

Vuly 360 Pro278 reviews
Dave
Dave5 posts
  Large

Worst instructions in the history of instructions!!!

Vuly you should be embarrassed supplying instructions of ridiculously poor quality with what you charge for your equipment. I am trade qualified and bolts and parts are not numbered, cannot be identified and compound this with reading multiple instruction booklets. The cheapest flat pack I have purchased had far more logical and sequential instructions. Absolutely disgraceful for the money has taken me hours and hours Show details
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Kerry
KerryVICGreater Melbourne (Outer), VIC
  Medium

Worried

We purchased a swingset about 5 months ago with 3 attachments expecting high quality and long lifespan. My children are only 8 and 6 and love the swings yet when they swing on there the whole frame twists and the top rail flexes badly. It scares us so much now that we only let them swing gently on it and not too high. My son is autistic and the swinging action is very calming for him. I just want to know that he is safe. It looks like its going to callapse when they swing and the creaking is very noisy.
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Matt
MattVICGippsland, VIC
  Verified Large
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Anonymous
Anonymous7 posts
  Large
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Peter
PeterNSWSydney, NSW
  Medium

excellent swing set

This swing set is awesome, nothing like it anywhere, my Grand kids love it, got it up just in time for Christmas.
My main gripe is the instructions, very vague at best, I thought for "an Australian" designed product it should be much better. Youtube was no help as mine must be a newer version,
Make the instructions clearer and precise, the frame is ok but the Cubby and particularly the Ring Swing took forever (very frustrating)
But all up at the end this swing is great, I can see it lasting a long time. Show details ·  1
Honest reviewer
Honest reviewer2 posts
  Large

Vuly Christmas fail

Considering this is a high price point for a swing set a part of the structural framework had a manufactures error and so couldn’t be assembled. It concerns me about the safety and integrity of the materials when the basics are faulty. Waiting on a replacement section of framework now. The main part of our daughter’s Christmas presents was a Vuly fail. Strongly recommend checking quality asap when receiving to allow for poor quality parts and replacements to be sent. The delivery man was fantastic. Show details
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Paul
PaulQLDSouth East Queensland, QLD3 posts
  Medium
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Johnboy
JohnboyVictoria5 posts
  Medium
Megan
Megan VICGippsland, VIC6 posts
  360 Pro
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the_bainbridges
the_bainbridgesWAPerth, WA4 posts
  Large

Difficult to assemble, frame arrived scraped ans scratched

Assembling this is a nightmare. With no instructions ans YouTube being only a previous model its ridiculous. Quality is scraped and scratched straight from box not worth 3.5k! Vuly send a auto reply for a warranty claim yet we shouldn't need to replace multiple items due to poor quality. Show details
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LeisaH26
LeisaH26QLDSouth East Queensland, QLD
  Large

Fun for the whole family!!

The Vuly 360 Pro is by far the best swing set on the market and caters to all ages of children. Easy to set up and many years of fun! Show details ·  1
Amanda
AmandaTasmania
  Large

Really BAD quality

Purchased the vuly swing set. For my kids for Xmas 2018, and ordering it in early November it turned up 1 day before Xmas. We have had two warranty claims on it, and now to scared to use the yoga swing in case of hanging, all I get from vuly is that it’s safe if it’s installed correctly for each child and they have supervision at all times. But vuly don’t sell it anymore. Not good enough . Do not buy this product, you will regret it. Show details
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Cam
CamVICGreater Melbourne (Outer), VIC5 posts
  Medium

Spin Swing does not last

Purchased in 2018 and going off Vuly reputation I thought this product would be great. The spin swing has been replaced once under warranty but it just does not last outside. The spinning element gets all stiff and despite regular lube it just isn’t spin and twist. Unfortunately I would not buy this product again - despite excellent service from Vuly. Show details
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Nathan M
Nathan MVICGreater Melbourne (Outer), VIC11 posts
  Verified Large

Trampolines are great - Stay right away from the swings!

We have two Vuly trampolines which are great. We though we would get a set of swings too.
As per the other reviews, the swings are poorly made. They squeek and move wildly. They told us to move the legs out to stop the movement. Within 3 months one of the legs snapped completely in half. When the swings collapsed it twisted and bent the frame.
Vuly sent out a replacement leg, but it now doesn't fit on to the twisted mangled mess, they call a swing set.
Stay completely away from these swings! Show details
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brad
brad2 posts
  Medium

Badly faded and looks terrible, Please see pictures. Don't get caught out

Has not lasted in the sun at all, looks terrible very disappointed. This is the second bad review of the product after we had issues on purchase. please don't conciser this product, There's no bad reviews on here cos there customer service team calls straight away and offers compensations to remove reviews. Dont get caught out go from the wooden bunnings one any day !! Show details
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Anna
AnnaVICGreater Melbourne (Inner), VIC2 posts
  Large

shoddy

Drilled holes don't line up for assembly. The whole thing creaks and moves wildly during use. Vuly has suggested we stretch the frame legs as far as possible but this makes no difference. I can see many have these same problems. Show details
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shell
shellNew South WalesByron Bay, New South Wales3 posts
  Small

Don’t buy it

Initial set had faulty parts. Incorrect replacement parts sent. Multiple emails and phone calls. Two months later and still waiting for correct parts. Poor quality and customer service. Total disappointment. Show details
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JO
JO3 posts
  Small

Unable to put the frame together

This has been a total nightmare. We are unable to get the bolts and the predrilled screws aligned in 3 places on both sides of the legs. Two pieces of one of the legs were bent straight out out of the box and wouldn't slot together. Brand new and my kids are so disappointed we have been unable to use it on the long weekend. We had to submit a warranty claim on a brand new item out of the box. Did the warranty claim on Thursday and its now monday night and so far we have heard nothing. The thought of having to put this back together again is not impressing me at all or my husband. Show details
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Ytozeland
YtozelandSydney6 posts
  Medium

Would not buy again from Vuly

Bought the 360 pro with three swings and cubby September 2019, already have had replacement sandpit and replacement teepee swing sent out as the fabric had ripped on both. The same products are broken again, my children are 18 months and 3 years old (not heavy at all!) however the teepee swing snapped yesterday with both kids in it and the sandpit fabric has ripped again. Did do a warranty claim the first time and was very happy with customer service as sent out new products immediately but very disappointed with quality of products, don’t feel I should be having to continuously do claims and am worried that next time this happens my kids will be seriously hurt. Show details
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Pam
PamNSWNorthern Region, NSW
  Large

Disappointed

We have had almost an identical experience as Bec G review. We have the 360 with 3 swings and cubby. Homes don’t patch directions are atrocious. Our 11 yr old son was on the bed swing and it’s small strap snapped hurling him to the ground. We r in north west nsw and the ground is hard and all we have are rocks on the drowns. How he didn’t break his elbow is a amazing. Still waiting for someone to call or email me back. Extremely disappointing Show details
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AWhiley
AWhileyQLDSouth East Queensland, QLD3 posts
  Large

This Is great!!

Got this very last minute! Pretty easy to put together, kids love it! Especially the snowboard swing, instructions can be confusing, maybe need to have a set of instructions for each size. Show details ·  1
Fida Breiss
Fida BreissVICGreater Melbourne (Outer), VIC3 posts
  Fair Incentive Verified Large

Kids love it

Iv bought the trampoline and 360 pro large and also bought monkey bar set! My kids are always busy! Best thing iv ever done! They love having kids over! Like having there own park in the backyard Show details ·  1
Kristina B.
Kristina B.SAMetropolitan Adelaide, SA7 posts
  Verified Large
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Lyndie J.
Lyndie J.
  Medium

Vuly is Awesome !!

As a mum of bigger boys 8 up 15 I wanted play equipment that was going to last and entertain. The vuly 360 has not disappointed us. With the added yoga swing all boys have enjoyed their first year and now Im upgrading woohoo . Love Vuly and I would recommend this product and company to everyone. Show details ·  1
Emma H.
Emma H.SAMetropolitan Adelaide, SA2 posts
  Large

This is so awesome, for the whole family

I just wanted to say I just had this delivered yesterday and assembled , via the installers through vuly. We played for hours , suitable for little kids , bigger kids and well adults , this will provide entertainment for years to come, yes it is a more expensive option but it is sturdy seems very well made, thanks again Show details ·  1
Kim M.
Kim M.VICGreater Melbourne (Metropolitan), VIC
  Medium

Still going strong

Just wanted to let you know that our swing purchased 2 years ago is still in perfect condition! We have 2 yoga swings and a 360 swing on ours - yoga swings are so strong ! Stood up to 5 teenage girls loitering around the set, and groups of 10 year old boys climbing all over it. Such a great investment ! Kids gravitate to it whenever we have friends over too. I jumped on line to look for new swings / attachments to by for this Christmas - wow amazing range you have now ! Show details ·  1
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Jomann16
Jomann16QLDSouth East Queensland, QLD67 posts
  Verified Large
Brad
BradVICGreater Melbourne (Metropolitan), VIC
  Large
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Renay
RenayQLDWide Bay-Burnett, QLD3 posts
  Fair Incentive Large

Best Christmas present I ever bought

I was reluctant to spend this kind of money on a swing set but I have not regretted it for a moment. The swing set is very sturdy and of superior quality to cheaper swing sets. The yoga swing in particular is a favorite with my son who has sensory issues. He lays in it for ages and it is very calming for him. He also loves the spinning motion of the 360 swing. Best Christmas present I ever bought the kids and it suits all ages. Show details ·  1
Nic
NicQLDSouth East Queensland, QLD
  Fair Incentive Verified Medium

Excellent - Very Happy

I couldn't be happier with this swing set - we bought the medium set with a normal swing and nest swing and both are great and quality is excellent.
Delivery and assembly was also done swiftly and with absolutely no problems so we are very happy customers. Show details ·  1
The Foxes
The FoxesNSWHunter Region, NSW
  Fair Incentive Verified Large

Service+

I was impressed with very personable service over the phone and emails including prompt action and easy solutions to my request. We are looking forward to a fun summer and no fights as we have all 3 kidletts covered with playtime options. I love that we can add as we go and they grow. Love the shade, love the clear instructions and detailed specifics covered online.
No doubt the neighbours and will want one as well, but hey that's an ongoing 3rd world problem, lol. Show details ·  1
Mattchoo
MattchooNSWSydney, NSW
  Medium
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KylieM
KylieMAU16 posts
  Verified Medium

Worst Customer Service

Not happy with this purchase have a rusty vuly trampoline i should have known better, less then 3 months old and there is rust on every pole where joined, cover has rust around the holes where you attach to frame, i have asked for a refund which is being refused so i will escalate this and contact Fair Trading as it's not durable, or look acceptable in apperance and finish. Show details
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bronstar1
bronstar1VICGippsland, VIC86 posts
  Large
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linda
linda
  360 Pro

I love how most of the 5 star reviews were offered an "incentive" to post

I would love it if they ever got around to delivering the missing parts of my swing set that the kids received from Santa nearly 2 months ago. Then I'll be able to review the product. Show details
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Jac V
Jac VVICGippsland, VIC
  Fair Incentive Large

Quality purchase!

Fantastic quality. Super easy to construct. Hours of fun for the kids (or a relaxing hideaway for adults in the yoga swing!). Will provide years of entertainment for our kids. Extremely happy with our purchase! Show details ·  1
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Dan
Dan5 posts
  Verified Small
Andy Neudecker
Andy NeudeckerQLDSouth East Queensland, QLD
  Fair Incentive Verified Medium

Super strong and kids love it!

Conmpared to other kids swingsets we had previously this is built so much better, stronger and we love the shade cloth that came with it. We bought 2 yoga swings with it and our kids love them. I would recommend this swingset to anyone as it goes beyond the 50kg weight limit of most other sets out there and is built to last. Assembly was a bit difficult as it is heavy but once it was up there was no looking back. Show details ·  1
Charity anne mackie
Charity anne mackieVICWestern District, VIC
  Fair Incentive Large

Awesome fun

Awesome fun! Nice and solid, easy to put together. Holds kids weight. All round fun for the family. Love that you can add different equipment and have a sun shade! Show details ·  1
Lauren H
Lauren HQLDCentral Queensland, QLD
  Fair Incentive Medium

Amazing? Wish we found it sooner

My family LOVE the Vuly 360 swing set. It’s so versatile with all the attachments. We can adjust the swings to accomodate who comes to visit depending on their ages. Show details ·  1
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