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Vuly is Awesome !!
As a mum of bigger boys 8 up 15 I wanted play equipment that was going to last and entertain. The vuly 360 has not disappointed us. With the added yoga swing all boys have enjoyed their first year and now Im upgrading woohoo . Love Vuly and I would recommend this product and company to everyone.
Purchased in December 2018 at Vuly Play.
1 comment
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Emma H.Metropolitan Adelaide, SA
This is so awesome, for the whole family
I just wanted to say I just had this delivered yesterday and assembled , via the installers through vuly. We played for hours , suitable for little kids , bigger kids and well adults , this will provide entertainment for years to come, yes it is a more expensive option but it is sturdy seems very well made, thanks again
Purchased in December 2019 at Vuly Play Online store for A$1,500.00.
1 comment
Vuly PlayVuly Play
Hello Emma,
Thank you for your feedback!... Read more
We're so glad to hear that you are happy with the installation service and that everyone in the family is enjoying the products. Don't hesitate to contact our team on 1300 667 514 if you have any future questions about our products. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ProductReview.com.au!
Kim M.Greater Melbourne (Metropolitan), VIC
Still going strong
Just wanted to let you know that our swing purchased 2 years ago is still in perfect condition! We have 2 yoga swings and a 360 swing on ours - yoga swings are so strong ! Stood up to 5 teenage girls loitering around the set, and groups of 10 year old boys climbing all over it. Such a great investment ! Kids gravitate to it whenever we have friends over too. I jumped on line to look for new swings / attachments to by for this Christmas - wow amazing range you have now !
Purchased in December 2017 at Vuly Play Online store for A$1,500.00.
1 comment
Vuly PlayVuly Play
Hi Kim!
Thank you for your review! It's great to hear that your swing set is still in good condition and that everyone is enjoying it!... Read more
Please feel free to call our team on 1300 667 514 if you would like to discuss any of our swing attachment or have any general product questions. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ProductReview.com.au!
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Jomann16South East Queensland, QLD
- 53 reviews
- 32 likes
- 360 Pro Large
- Verified purchase
Good size for older kids
We bought this for our 13yo autistic granddaughter who loves the motion of swinging. The size is great for her as she is over 170cm tall and other cheaper child swingsets are too small.
Assembling it was not too bad - all of the bits fitted together and only a little help was needed from the rubber mallet. We had all of the pieces we needed and so we were able to have it assembled and operational in a couple of hours. The large ground pegs hold the legs down very well when it is in use.
The issue I have is that there seems to be quite a bit of ...Read more
Purchased in November 2019 at Vuly Play Online store for A$1,049.00.
1 comment
Vuly PlayVuly Play
Hi Jomann16!
Thank you for taking the time to leave a review!... Read more
It's so good to hear that your daughter is loving the swing set and that it is working well for her! I will pass along the feedback about the top bar and the installation instructions for the shade cover. If you need any guidance with the installation of the shade cover, please feel free to call our team on 1300 667 514. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ProductReview.com.au!
BradGreater Melbourne (Metropolitan), VIC
Great Swing but incredibly painful to put together
The experience of putting together this swing set almost broke me. The videos online of assembly are not a fair representation of what is required. There are no long clip in sections, just bolts. And the workmanship of the Pre drilling of the bolt holes was terrible, they do not align with the pieces that it needs to connect with. We struggled through it, continually swapping pieces to fine better alignment of holes for the bolts. Then after all this, we opened the boxes for the swings to attach to the frame, and we then were advised that ...Read more
we had to deconstruct the frame to insert a new frame piece to install the spin swing. I nearly just abandoned it in frustration. Some of the pieces are not just a simple swap or click on, it is about 30 mins of reassembly to insert it into the frame, including taking off one whole side of the frame and pulling out a piece and reinserting the piece that comes in the box (not a quick swap over for the kids on a Saturday afternoon). I am talking about flipping the whole thing over, unbolting and re screwing 10 bolts. The finished product is strong and the kids love it, but I could not recommend it to a friend for the pain of assembly and I am pretty capable with this sort of stuff. We are waiting on delivery of another piece, the ring swing. If it requires the same extent of reassembly to add into the system, I dont want it!!Purchased in November 2019 for A$1,300.00.
1 comment
Vuly PlayVuly Play
Hi Brad!
Thank you for much for you feedback on installation. We will pass your feedback along for future products to ensure this process is more straightforward. We are also currently working on new... Read more
video installation guides for our swing sets and playsets.Similar opinion? Write a review on ProductReview.com.au!
RenayWide Bay-Burnett, QLD
- 2 reviews
- 3 likes
Best Christmas present I ever bought.
I was reluctant to spend this kind of money on a swing set but I have not regretted it for a moment. The swing set is very sturdy and of superior quality to cheaper swing sets. The yoga swing in particular is a favorite with my son who has sensory issues. He lays in it for ages and it is very calming for him. He also loves the spinning motion of the 360 swing. Best Christmas present I ever bought the kids and it suits all ages.
Purchased in September 2019 at Vuly Play Online store for A$1,100.00.
1 comment
Vuly PlayVuly Play
Hi Renay!
Thank you for your feedback!... Read more
It's great to hear that you are happy with the products that you order and got your money's worth! Don't hesitate to call our team if you have any questions in the future on 1300 667 514. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
NicSouth East Queensland, QLD
- 360 Pro Medium
- Verified purchase
Excellent - Very Happy
I couldn't be happier with this swing set - we bought the medium set with a normal swing and nest swing and both are great and quality is excellent.
Delivery and assembly was also done swiftly and with absolutely no problems so we are very happy customers.
Purchased in August 2019 at Vuly Play Online store for A$1,000.00.
1 comment
Vuly PlayVuly Play
Hi Nic!
Thank you so much for your feedback!... Read more
So happy to hear that you were impressed by quick and easy delivery and installation. If you have any questions in the future, please feel free to call our team on 1300 667 514. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
The FoxesHunter Region, NSW
- 360 Pro Large
- Verified purchase
Service+
I was impressed with very personable service over the phone and emails including prompt action and easy solutions to my request. We are looking forward to a fun summer and no fights as we have all 3 kidletts covered with playtime options. I love that we can add as we go and they grow. Love the shade, love the clear instructions and detailed specifics covered online.
No doubt the neighbours and will want one as well, but hey that's an ongoing 3rd world problem, lol.
Purchased in August 2019 at online for A$1,350.00.
1 comment
Vuly PlayVuly Play
Hey The Foxes,
Thank you for taking the time to provide feedback.... Read more
I am really happy to hear that the service provided was exemplary and you are enjoying the new Vuly! You might have to get the neighbours over for a playdate! Kind regards, Pat @ VulySimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
MattchooSydney, NSW
Great swing. A pig to build.
The Vuly video makes constructing the swing set look laughably easy. It should be, as there are not many pieces to put together. The reality is that the hand welded tubes are all slightly off-angle, so they don't just slot into place. I had to WD40 the T-bar joins and use a heavy club hammer plus some pine decking (to protect the metal) to get the pieces to slot together. A rubber mallet (as the instructions suggest) was not adequate to hammer in the off-angle hand welded joints. ....it only worked once I juggled the T-sections around to find t...Read more
he combination which was least off-angle. Also, the bolt holes on one of the legs didn't line up evenly when the leg was fully slotted in. I've read other reviews where people have had this issue. Be prepared to call Vuly and send this back if the angles look impossible .....or book an installer and laugh at them while they curse at the (near impossible to slot together) frame in your garden. On a more positive note. The swing is very solid. My kids love it and it looks and feels like it will last a long time. The shade cover seems really robust too. Hopefully your set will be more accurately welded than mine was.Purchased in May 2019 at Vuly Play Online store for A$1,257.00.
1 comment
Vuly PlayVuly Play
Hey Mattchoo,
Thank you for taking the time to provide feedback about your experience.... Read more
The installation should not at all be this difficult, I understand this is quite an old review however if you are to email us on service@vulyplay.com I would be more than happy to look after you personally. I do apologise the installation was not quite as easy as expected. I am glad to hear you are happy with the overall quality of the 360 Pro but if there is anything we can assist with please call us on 1300 667 514. Kind regards, Pat @ Vuly.Similar opinion? Write a review on ProductReview.com.au!
Find out how Vuly 360 Pro compares to other Toys & Games
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KylieMAU
- 10 reviews
- 2 likes
- 360 Pro Medium
- Verified purchase
Worst Customer Service
Not happy with this purchase have a rusty vuly trampoline i should have known better, less then 3 months old and there is rust on every pole where joined, cover has rust around the holes where you attach to frame, i have asked for a refund which is being refused so i will escalate this and contact Fair Trading as it's not durable, or look acceptable in apperance and finish.
Purchased in December 2018 at Vuly Play Physical store for A$1,051.00.
1 comment
Vuly P.Vuly Play
Hello KylieM,
Thank you for your feedback and sorry to hear about the damage occurred to your trampoline. ... Read more
If you could please take the time to send us an email to service@vulyplay.com, we would be more than happy to have a representative look into this further for you. Apologies again for any inconvenience caused! If you have any questions in the meantime or wish to discuss further, please don’t hesitate to contact our team directly on 1300 667 514. Kind Regards, Denaya @VulyPlaySimilar opinion? Write a review on ProductReview.com.au!
bronstar1Gippsland, VIC
- 39 reviews
- 26 likes
Customer service? what customer service!
Normally I do not like to do bad reviews, but this is ridiculous, I am desperate and probably the only way we are going to get anywhere with this company.
Ordered the extra large swing set from website 11/12 that was guaranteed by Christmas, it just arrived just on time, well actually half of it did so no swing set for Christmas and had to get her another present which was extra money I spent when I shouldn't have needed to.
Two weeks after Christmas more of the swing set arrived and then another week after that another part of the set arrive...Read more
Purchased in December 2018 for A$1,051.00.
2 comments
Vuly P.Vuly Play
Hello Bronstar1,
This is really disappointing feedback for us to read and I would love to rectify the poor experience you have had with Vuly so far.... Read more
Someone from our management team will call you shortly to get any issues resolved. I really appreciate your patience and cannot apologise for enough that your Children have not been able to use their Christmas present yet. Regards,Just an update which I can now write as I have had everything received as promised. Thank-you for finally rectifying our problem and sending the replacement part. Not only did they send the part but t... Read more
hey went above and beyond to try and make it all right for us. My daughter is finally now happily playing on her swing set and uses it everyday. I am sad so many things went wrong with my original order and there was a snowball effect of blunders (even after this review) but I am glad this has finally all worked out in the end. Kind regards.Similar opinion? Write a review on ProductReview.com.au!
I love how most of the 5 star reviews were offered an "incentive" to post.
I would love it if they ever got around to delivering the missing parts of my swing set that the kids received from Santa nearly 2 months ago. Then I'll be able to review the product.
Purchased in December 2018.
1 comment
Vuly P.Vuly Play
Hello Linda,
Thanks for reaching out to us and sorry to hear about your recent experience with Vuly. ... Read more
If you could please send us an email to service@vulyplay.com and we’ll have a representative look into this for you. Apologies for any inconvenience caused! Kind Regards, DenayaSimilar opinion? Write a review on ProductReview.com.au!
Jac VGippsland, VIC
Quality purchase!
Fantastic quality. Super easy to construct. Hours of fun for the kids (or a relaxing hideaway for adults in the yoga swing!). Will provide years of entertainment for our kids. Extremely happy with our purchase!
Purchased in October 2018 at Vuly Play Online store for A$950.00.
1 comment
Vuly PlayVuly Play
Hi Jac!
Thank you for your review!... Read more
Great to hear that the whole family is enjoying using your 360 Pro Swing Set! Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Dan
- 5 reviews
- 5 likes
- 360 Pro Small
- Verified purchase
Good design but some quality issues
Love that this is a decent frame size and choice of tube dimensions is top notch. Also liked that they use properly graded stainless steel fasteners (A2-70). Did not like that the angle of one top frame section was not right. Causing the leg support section on one side being ridiculously out of position. Had to flip the unit sideways and even my 80kg was not enough to deflect into position. Had to loosen all screws, then wedge myself in to get leverage and finally got the legs lined up enough to then get another person to belt them on. Good luc...Read more
k ever getting it apart again. A small error in the welding causes a bit difference in position so they need to get better at this. (One side went in perfectly so I confirmed it was just one of the two top frame segments.) So would I recommend it? Well if you are prepared for some hard yakka in putting it together then sure. Once up this thing is super stable and the size is fantastic even for an adult. But if you expect it to just go together easily that is another matter. That said it's not like I have an alternate brand to recommend, so this still may be the best option. I personally wouldnt change my decision even with the trouble I had. Another note was the frame had a few little scratches in the paint. Probably from some rough transport with parts bumping about. The box was fairly beaten up. Not a deal breaker but it "takes the shine off" the experience a little. Also some issues with their written instructions for the accessories we got with it. The basket ball hoop didn't show a separate plate that is used to mount. And the water mister! Well that looses a star on my review right there. They threw this in an an incentive to buy, but the instructions don't show how it can be hooked onto the swing set (it looks only to be for the trampolines). Besides that the thing leaked water from several locations. One leak I fixed but the other I can't seem to yet. What a waste. Will scavage parts from it for the garden irrigation but no good for what they said.Similar opinion? Write a review on ProductReview.com.au!
Andy NeudeckerSouth East Queensland, QLD
- 360 Pro Medium
- Verified purchase
Super strong and kids love it!
Conmpared to other kids swingsets we had previously this is built so much better, stronger and we love the shade cloth that came with it. We bought 2 yoga swings with it and our kids love them. I would recommend this swingset to anyone as it goes beyond the 50kg weight limit of most other sets out there and is built to last. Assembly was a bit difficult as it is heavy but once it was up there was no looking back.
Purchased in October 2018 for A$799.00.
1 comment
Vuly PlayVuly Play
Hi Andy!
Thank you for the feedback!... Read more
It's great to hear that you are happy with the quality of the swing set frame and your kids are enjoying the Yoga Swing attachments. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Vuly 360 Pro compares to other Toys & Games
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Charity anne mackieWestern District, VIC
Awesome fun
Awesome fun! Nice and solid, easy to put together. Holds kids weight. All round fun for the family. Love that you can add different equipment and have a sun shade!
Purchased in October 2018 for A$1,416.88.
1 comment
Vuly PlayVuly Play
Hi Charity!
Thank you for leaving your review!... Read more
So happy to hear you are impressed with your Vuly products. If you have any future questions, please feel free to call our team on 1300 667 514. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Lauren HCentral Queensland, QLD
Amazing? Wish we found it sooner
My family LOVE the Vuly 360 swing set. It’s so versatile with all the attachments. We can adjust the swings to accomodate who comes to visit depending on their ages.
Purchased in November 2018 for A$1,500.00.
1 comment
Vuly PlayVuly Play
Hi Lauren!
Thank you for the feedback!... Read more
It's great to hear that your family is enjoying their Vuly swing set. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Best swing set ever!
We purchased the play set for our 8 year old son who has autism and it couldn’t be more perfect! He especially loves the yoga swing. The quality is amazing and it was relatively simple to put together.
Purchased in October 2018.
1 comment
Vuly P.Vuly Play
Thanks Michelle :)
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The reviewer stated that an incentive was offered for this review
BrydzCentral Highlands and Goldfields, VIC
- 2 reviews
It has changed my kids
Santa got these awesome swings for my 5 kids for Xmas. I heard it was very easy to build. It is also very sturdy!
The kids have spent so much time out on the swings! Before that it was a struggle to get them to go outdoors. My 5yo wants to go and swing any chance he gets! Even before school this morning. We love the Vuly 360! Life changer here!
Purchased in October 2018.
1 comment
Vuly P.Vuly Play
That's awesome to hear! Please let us know if there is ever anything we can help with :)
Ben @ Vuly.
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beccagAU
- 7 reviews
- 1 like
Kids are on it for hours every day
Was a lot more difficult to assemble than the video I had seen on you tube which definately made xmas eve trying, especially as it should state that a rubber mallet would be required when you order. As the packaging was only opened at the time of assembly (as many people will) this became an issue. At times we needed 3 - 4 adults as the framework is extremely heavy duty. Having said that from the moment my kids laid eyes on it they have loved it and any visitors have also found it difficult to have to stop. The yoga swing especially has bee...Read more
n more popular than expected. The skateboard style swing will be one my children continue to master and so feel there will be longevity to the interest it holds for them. I wasnt sure if the shade would be a gimmick but as we have had some very hot weather it has definately allowed extra time for the kids on it and shades the swing for much of the day. I think Vuly should look at the addition of side shades as well as this would give even more protection on hot days. Overall I am so pleased with amount of time my kids have spent outside and the fun they have each day using it!Purchased in October 2018.
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Questions & Answers
Lanaasked
Can you buy a replacement cubby house fabric to replace faded one? I couldn’t find one online.
3 answers
Vuly replaced the faded tent as it as still within warranty and I received it just yesterday. My understanding is you can purchase the tents directly through Vuly.
Excellent thank you
Vuly PlayVuly Play
Hi Lana,
Thank you for contacting us.
Could you please send an email with your details to reviews@vulyplay.com and I will see whats parts you need.
Cheers, Claire :)
Michaela M.asked
Hi we have a 360 pro mini c3 with cubby that we are trying to put together. I need to put an end joiner in either side of the h frame but the don't fit. I've tried everything and it just doesn't work. It also doesn't line up to join the swim set portion - it's doing my head in. I've checked, all the pieces are the same dimension and I'm filling the instructions to the letter but considering putting two end joiners in the h frame is step one I'm not getting very far!!! Saying I'm Frustrated is me being polite.
2 answers
We had the same issue with that part!!
Vuly PlayVuly Play
Hello Michaela and S Tierney,
Thanks for reaching out to us and apologies for the delayed response!
I'm sorry to hear about the issues that you have been experiencing. If you are still needing assistance with your order, please send us an email to reviews@vulyplay.com, along with your order number and I will organise for a representative to assist you further.
Alternatively, if you have any further questions or wish to discuss further, please don't hesitate to contact our team directly on 1300 667 514.
Apologies for any inconvenience caused!
Cheers, Claire @VulyPlay
Kikiasked
Hi there,
We just bought a mini and the swing height does not seem to work for my kids. They swings adjust at either toddler height (too heigh) or 20cms off the ground (too low). The ropes prevent adjustment outside of this. Help.
Also, thinking this mini frame might not be for us- is there any way we can change out the legs to increase height to the Max frame?
2 answers
Hi there I had the same issue. Try to half the top 2 arms by folding them and put both ends to the rings. I have managed to adjust to the right height by doing that.
Vuly PlayVuly Play
Hello Kiki
Thanks for reaching out to us and apologies for the delayed response!
I'm sorry to hear about the issues that you have been experiencing. If you are still needing assistance with your order, please send us an email to reviews@vulyplay.com, along with your order number and I will organise for a representative to assist you further.
Alternatively, if you have any further questions or wish to discuss further, please don't hesitate to contact our team directly on 1300 667 514.
Cheers, Claire @VulyPlay
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Vuly PlayVuly Play
Hi Lyndie,
It's great to hear that your family is enjoying the playset and all the attachment s so much. ... Read more
Thank you for leaving your review and recommend Vuly. Please feel free to reach out to our team on 1300 667 514 if you have any questions in the future. Kind regards, Sophi @ VulyPlay