As of July, 2019, Vuly Play is offering reviewers the chance to win the amount back of their main Vuly product purchase. A review submitted provides 5 entries into a random monthly draw. The winner is randomly drawn at the end of each month. This is open to reviewers regardless of if their review may be positive or negative. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
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Vuly our No.1 choice
We received our Vuly trampoline and our kids have never been more excited. The quality product combined with great service has made Vuly our No.1 choice.
My daughter is basically living on this!
Quick shipping, easy to follow instructions. Overall very sturdy product that will last a long time. We love it so much, my parents have decided to buy one as well for the grand kids to use at their place.
My twins had outgrown the small classic Vuly they have had for many many years. Surprised them with a large Lift 2 for their birthdays. I managed to assemble it solo. Took me longer than suggested but within my estimate. I wanted to done correctly so took my time. Proud of my effort and kids were speechless (briefly) and so excited. They have been bouncing away ever since. Instructions were so easy to follow and understand. I used both paper and video . Ordered it a few months ago thinking it might take awhile but it was shipped and delivered within a few days so very impressed. Can’t fault Vuly and worth it to know they are safe and out side literally jumping with joy.
We ordered a Vuly thunder large and it arrived within a week. It was not too difficult to assemble and is a fantastic, quality product. Already a hit in our house!
My Son is Very Happy
After receiving a damaged delivery initially I was very happy with the follow up support from Vuly to rectify this and my son loves using his new swing set.
- Online store
Amazing products 100%worth it!
Products are worth every cent spent, they last the distance and take the pressure of sensory driven children 100% recommended
Thank you Vuly
Playing outside hasn’t been the same. Thank you Vuly for keeping our children entertained for hours. Best purchase we have even made.
- Online store
Couldn’t be happier!
We are really happy with our XL Vuly Flare trampoline. We decided to go with Vuly after recommendations from friends and selected the Flare XL due to the net (not being able to get fingers caught), weight capacity, entrance (no zip meaning no falling out), size and because of our budget (it was the most affordable option without comprising size / quality). Our daughter absolutely loves her trampoline which in itself is worth 5 stars and we had a great experience with Vuly during the whole process:
1. Pre-sale service. I contacted Vuly with que...stions regarding the different models of trampoline. They replied quickly with detailed information which helped us to decide which trampoline was best for us. 2. Purchase. The online purchase process was easy. 3. Delivery. The trampoline was delivered quickly (less than a week) and we were provided with tracking details. The delivery driver even called to confirm drop off details before dropping off the trampoline. 4. Assembly. The assembly was straight forward and much easier than I expected. We watched the Vuly YouTube video and confirmed with the instructions. It took approx 1 hour for 2 people with ‘help’ from a 3 year old. 5. Quality. The trampoline seems strong and sturdy. We are happy with the quality and really happy with the net. 6. Fun. Our daughter LOVES it. She has not been off it since the moment we finished building it. For the first time in a long time I have had 5 minutes to myself (which make it worth every cent!) We are really happy with our Vuly Flare!
Can’t wait to give this to the kids for Christmas
Fast and easy services, price was great and can’t wait to give it to the kids for Christmas.
Recommend to everyone
Great customer service with email when I had questions, easy to navigate website and fast delivery. Wasn’t expected to received delivery with heavy delays but received it 2 days after placing my order. Clear packaging for set up. Very happy. We received a free shade and trolley too.
Fantastic quality products
I’m a repeat buyer I now have almost all of cults products. Super Fast delivery and high quality products. I will continue to buy products till I have them all.
Can’t wait for the kids to enjoy it
Easy to use and navigate the website and I love that the trampoline comes with a shade. Will be purchasing the tent in the future too!
- Online store
Fantastic product and service. Very professional when contacted by phone, very helpful also. My kids have been wanting a trampoline for ages
- Online store
The trampolines are excellent quality and the shade cover allows the breeze to flow nicely and you can feel the temp difference!
- Online store
Perfect entertainment during lock down
Purchased 'Flare Medium' for my little girl's early birthday present during lock down period. Delivery was so quick and took about one hour to installed. It is very strong and the quality is amazing. Shipping was free and got free shade-can't complain anything. We are very happy with product and willing to recommend to friends and families.
Questions & Answers
Ordered xl thunder early Feb this yr. happy with size but has anyone else having trouble with the springs snapping?? I’ve made my 2nd claim already. I asked the assembly guy n online store but they say “ no you’re the only one “ can’t be. !!!
Thank you for contacting us.
It is very strange to hear that your Thunder springs are breaking. It can be due to multiple reasons such as installation, levelling of your ground ect.
Can you please send me an email on email@example.com with a photo of your whole trampoline. Once we have this information we can assess this issue you are having further.
Cheers, Taylah - Warranty Department.
Please get back to me on order #496758, since I can't get a hold of you for 1.5 weeks now.
Thanks for reaching out to us and apologies for the delayed response!
If you are still needing assistance with your order, please send us an email to firstname.lastname@example.org, along with your order number and I will organise for a representative to assist you further.
Alternatively, if you have any further questions or wish to discuss further, please don't hesitate to contact our team directly on 1300 667 514.
Apologies for any inconvenience caused!
Cheers, Denaya @VulyPlay
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