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Vuly Play Physical store

Vuly Play Physical store (page 4 of 5)

4.7 from 136 reviews · View Statistics
See the Best Toys & Game Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    5.0 (111)
  • Return Claim MadeYes (1) · No (110)
  • Customer Service
    5.0 (112)
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Brilliant experience, very happy!

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We are extremely happy with our vuly purchase (extra large ultra) . Exceptional quality and the customer service has been brilliant. We just received our extra accessories too, which was a nice surprise as we weren't expecting them (we bought the trampoline originally from in store before Christmas). Thank you again Vuly!

Vuly Play
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Richard G.
Richard G.Sydney, NSW

Great product love that’s it’s an Aussie company

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Thanks Joe and team I had never had the chance to truly see how great your products are until I visited Vuly in Brisbane. Now I’m a loyal follower and customer for life!

Vuly Play
Vuly PlayVuly Play
SuzanneBarrett
SuzanneBarrettSouth East Queensland, QLD

Our second trampoline and kids love it!

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We had an original Vuly which was still going strong after 7yrs but just upgraded to the springfree version. Great customer service in store. They even honoured a mobile app price which was still showing the Boxing Day sale price after the sale had ended saving us $300. Flexible with bundle items and allowed us to swap them to products we would use. Kids are loving the new tramp, perfect to get them active and outside and off devices. We live local so was easy to put the boxes in the ute and take home on same day of purchase.

Vuly Play
Vuly PlayVuly Play

I now own 5 vuly products!

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I love their customer support! And the products i cant fault, well made great price and safe i trust my kids on their tramps swing sets or the quest plus they are so much fun

Vuly Play
Vuly PlayVuly Play
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Grant coglan My son's first tramp

published

Website was super easy to navigate.
I live in the area so, I went down to their warehouse because I didn't want to wait for shipping.
Staff were friendly and knowledgeable about the products.
The trampoline is made of high quality products.
Instruction manual is easy to follow.
Thanks vuly.

Vuly Play
Vuly PlayVuly Play
AWhiley
AWhileySouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Great customer service

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I placed my order late and had to call to get it by Christmas, Ainslee was super helpful and changed my order from delivered to pick up, received confirmation the next morning and picked up in time for Christmas morning.

Excellent product!!!!

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We are very happy with our Vuly trampoline. We have had numerous trampolines over the year’s and thought they were all the same but we have been very presently surprised by the high quality of this product. Well worth the money!!

Vuly Play
Vuly PlayVuly Play

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Kaydon
KaydonSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Great Layout, Helpful staff

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Staff were really knowledgable and pleasant in our family buying a good quality trampoline for Christmas. Kids were able to use the trampolines and other equipment in store without hassle

Vuly Play
Vuly PlayVuly Play

Wonderful!

published

Wonderful and seamless experience buying our Vuly trampoline. Wonderful offers and a quality product. It is a wonderful item that will bring a great deal of joy to the kids. The extras and attachments are wonderful!

Vuly Play
Vuly PlayVuly Play
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Katrina beraru
Katrina beraruSouth East Queensland, QLD

Top customer service top product

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Amazing customer service. Helpful and informative. Good quality product. Easy to put together. The Manuel that comes with it isant as helpful as the online videos. Price was a little more then I wanted to pay for a trampoline.

Vuly Play
Vuly PlayVuly Play
N Pougnet
N PougnetSouth East Queensland, QLD

Awesome products and customer service!

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High quality products that can withstand QLD weather conditions...and my 3 boys! Easy to assemble products that last, and outstanding customer service too. Vuly have clearly spent alot of time on research and development, and I'm pleased to support a local company that produces such awesome play equipment.

Vuly Play
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Chloe B.
Chloe B.The Mallee, VIC

Best quality

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Purchased on after having a cheaper trampoline that fell to pieces and weathered badly. This one is far more sturdy & tonnes of fun, what more could you want? Love it!

Vuly Play
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David Frangiosa
David FrangiosaSouth East Queensland, QLD

Great shop

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They have most of the trampolines and products on display, so the kids can engage and parents can get a feel for the quality. Always seems to be enough staff to cater for the demand too.

Vuly Play
Vuly PlayVuly Play
Frank
FrankSouth East Queensland, QLD

Great service and products.

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Took the time to listen and recommend the correct product. Also great showroom to try out before you buy. Highly recommend for anyone on the lookout for play equipment the quality is higj

Vuly Play
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Belinda R.
Belinda R.South East Queensland, QLD

Very helpful and knowledgeable staff!

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We have not unpacked our Ultra medium trampoline yet but after visiting the showroom three times (including pick up), Im impressed by the helpful and friendly and knowledgeable staff. Showroom was near and tidy with a range of quality equipment on show.

Vuly Play
Vuly PlayVuly Play
h4yl3z
h4yl3zSouth East Queensland, QLD
  • 10 reviews
  • 3 likes

Incredible long lasting value

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We went into the showroom and got a quote for the XL monkey bars with approx. 10 accessory items. I called and completed payment over the phone. Item took two weeks to deliver and was installed for us. The children love it and I can tell it's built to last.

Vuly Play
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Scott B
Scott BSouth West, WA

Best xmas present for the kids. 6 years on still going strong.

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Great product and follow up service.
Staff friendly and happy to provide assistance. Would highly recommend vuly trampoline not just for the kids either. No better trampoline on the market. Beauty!

Vuly Play
Vuly PlayVuly Play
Catherine Russell
Catherine RussellSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Great Christmas Present for our 3 year old!

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We went to the show room to get a better understanding of the sizes and the staff member was great. Super helpful. Helped us make an educated choice and threw in some extras as we could take it with us instead of delivery. All round great experience, and the kids loved jumping on the trampolines whilst we chatted.

Vuly Play
Vuly PlayVuly Play
Sharyn
SharynSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Super great team

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These guys went above and beyond for myself and helped me to get an upgrade when the sale had finished my grandkids will get years of enjoyment and entertainment from this trampoline.

Vuly Play
Vuly PlayVuly Play
Maureen
MaureenSouth East Queensland, QLD

Amazing customer service

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We wanted to make some changes to our original online order. The guys at the Vully Brisbane store couldn't have been more helpful, they were attentive, friendly and professional, we had no problems making the changes to our order! They loaded our purchases into the trailer for us without complaint even though it was the middle of a very hot day! Thank you so much for all your help, you certainly made shopping a pleasant experience, we look forward to watching our grandchildren get many hours of fun from their trampoline!

Vuly Play
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Tom And Amanda B.
Tom And Amanda B.South East Queensland, QLD

The best and safest trampoline you can buy for your kids (and you)!

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The kids love it and the quality is second-to-none. It is so safe and the shade and tent are great sun protection. Building it is piece of cake as well!

Scott H.
Scott H.South East Queensland, QLD

Fantastic Trampoline!

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Vuly Play
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Janine
Janine
  • 2 reviews

Effortless and stress free

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Amazing service, easy and stress free, no pushy sales pitch , just helpful friendly service. All questions answered and shipping was so fast. Very happy thankyou vuly . Our family is so looking forward to seeing the kids faces this Christmas.

Kat
Kat
  • 2 reviews
  • 1 like

Great they allow a try before you buy

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What a great store! Staff were so friendly, no judgment on bringing excited toddlers to check it out. They were informative and not pushy with sales at all. Definitely safe, durable and easy to install. Designed to last and customisable with so many accessories that are thoughtfully fitted to the trampoline

Vuly Play
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Ashleigh J.
Ashleigh J.South East Queensland, QLD

Great Service All Round

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Have had great service from the showroom team and the phone sales team. They were easy to deal with and nothing was a drama. Amazing all round. Cant wait to see our daughters reaction at Christmas time!

Vuly Play
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