As of July, 2019, Vuly Play is offering reviewers the chance to win the amount back of their main Vuly product purchase. A review submitted provides 5 entries into a random monthly draw. The winner is randomly drawn at the end of each month. This is open to reviewers regardless of if their review may be positive or negative. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Reviewer Photos & Videos
Brilliant experience, very happy!
We are extremely happy with our vuly purchase (extra large ultra) . Exceptional quality and the customer service has been brilliant. We just received our extra accessories too, which was a nice surprise as we weren't expecting them (we bought the trampoline originally from in store before Christmas). Thank you again Vuly!
- Physical store
Great product love that’s it’s an Aussie company
Thanks Joe and team I had never had the chance to truly see how great your products are until I visited Vuly in Brisbane. Now I’m a loyal follower and customer for life!
Our second trampoline and kids love it!
We had an original Vuly which was still going strong after 7yrs but just upgraded to the springfree version. Great customer service in store. They even honoured a mobile app price which was still showing the Boxing Day sale price after the sale had ended saving us $300. Flexible with bundle items and allowed us to swap them to products we would use. Kids are loving the new tramp, perfect to get them active and outside and off devices. We live local so was easy to put the boxes in the ute and take home on same day of purchase.
I now own 5 vuly products!
I love their customer support! And the products i cant fault, well made great price and safe i trust my kids on their tramps swing sets or the quest plus they are so much fun
Grant coglan My son's first tramp
Website was super easy to navigate.
I live in the area so, I went down to their warehouse because I didn't want to wait for shipping.
Staff were friendly and knowledgeable about the products.
The trampoline is made of high quality products.
Instruction manual is easy to follow.
- Physical store
Great customer service
I placed my order late and had to call to get it by Christmas, Ainslee was super helpful and changed my order from delivered to pick up, received confirmation the next morning and picked up in time for Christmas morning.
We are very happy with our Vuly trampoline. We have had numerous trampolines over the year’s and thought they were all the same but we have been very presently surprised by the high quality of this product. Well worth the money!!
Great Layout, Helpful staff
Staff were really knowledgable and pleasant in our family buying a good quality trampoline for Christmas. Kids were able to use the trampolines and other equipment in store without hassle
Wonderful and seamless experience buying our Vuly trampoline. Wonderful offers and a quality product. It is a wonderful item that will bring a great deal of joy to the kids. The extras and attachments are wonderful!
Top customer service top product
Amazing customer service. Helpful and informative. Good quality product. Easy to put together. The Manuel that comes with it isant as helpful as the online videos. Price was a little more then I wanted to pay for a trampoline.
Awesome products and customer service!
High quality products that can withstand QLD weather conditions...and my 3 boys! Easy to assemble products that last, and outstanding customer service too. Vuly have clearly spent alot of time on research and development, and I'm pleased to support a local company that produces such awesome play equipment.
Purchased on after having a cheaper trampoline that fell to pieces and weathered badly. This one is far more sturdy & tonnes of fun, what more could you want? Love it!
They have most of the trampolines and products on display, so the kids can engage and parents can get a feel for the quality. Always seems to be enough staff to cater for the demand too.
Great service and products.
Took the time to listen and recommend the correct product. Also great showroom to try out before you buy. Highly recommend for anyone on the lookout for play equipment the quality is higj
Very helpful and knowledgeable staff!
We have not unpacked our Ultra medium trampoline yet but after visiting the showroom three times (including pick up), Im impressed by the helpful and friendly and knowledgeable staff. Showroom was near and tidy with a range of quality equipment on show.
- Physical store
Incredible long lasting value
We went into the showroom and got a quote for the XL monkey bars with approx. 10 accessory items. I called and completed payment over the phone. Item took two weeks to deliver and was installed for us. The children love it and I can tell it's built to last.
Best xmas present for the kids. 6 years on still going strong.
Great product and follow up service.
Staff friendly and happy to provide assistance. Would highly recommend vuly trampoline not just for the kids either. No better trampoline on the market. Beauty!
Great Christmas Present for our 3 year old!
We went to the show room to get a better understanding of the sizes and the staff member was great. Super helpful. Helped us make an educated choice and threw in some extras as we could take it with us instead of delivery. All round great experience, and the kids loved jumping on the trampolines whilst we chatted.
- Physical store
Super great team
These guys went above and beyond for myself and helped me to get an upgrade when the sale had finished my grandkids will get years of enjoyment and entertainment from this trampoline.
Amazing customer service
We wanted to make some changes to our original online order. The guys at the Vully Brisbane store couldn't have been more helpful, they were attentive, friendly and professional, we had no problems making the changes to our order! They loaded our purchases into the trailer for us without complaint even though it was the middle of a very hot day! Thank you so much for all your help, you certainly made shopping a pleasant experience, we look forward to watching our grandchildren get many hours of fun from their trampoline!
The best and safest trampoline you can buy for your kids (and you)!
The kids love it and the quality is second-to-none. It is so safe and the shade and tent are great sun protection. Building it is piece of cake as well!
I have just purchased two of Vuly Thunder Large trampolines plus package deals.
Firstly I have been very impressed with the staff at Vuly Warehouse Brisbane. The sales staff were always accommodating with our enquiries, took the time to explain different promotions and the product so we felt completely confident in the particular type of trampoline we wanted to buy.
Also the warehouse staff when we went to collect our trampolines were just as helpful. They were there to explain what packages we needed to load into our trailer, ensure all wa...s available and helped not only pack the trailer but ensure the load was covered correctly. Then we found the trampoline along with the video instructions were easy to follow and the trampoline took just over 2 hours to erect, and with the instructions went quite smoothly. Now to the actual trampoline. What a fantastic product. The trampoline is very sturdy and spacious. I very much like the pictures on the mat. To be able to use pictures as games enhances their time on the trampoline. The mat is very high quality and feel the opening is quite safe even for young children.
Effortless and stress free
Amazing service, easy and stress free, no pushy sales pitch , just helpful friendly service. All questions answered and shipping was so fast. Very happy thankyou vuly . Our family is so looking forward to seeing the kids faces this Christmas.
Great they allow a try before you buy
What a great store! Staff were so friendly, no judgment on bringing excited toddlers to check it out. They were informative and not pushy with sales at all. Definitely safe, durable and easy to install. Designed to last and customisable with so many accessories that are thoughtfully fitted to the trampoline
Great Service All Round
Have had great service from the showroom team and the phone sales team. They were easy to deal with and nothing was a drama. Amazing all round. Cant wait to see our daughters reaction at Christmas time!
Other Toys & Game Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.