Reviewer Photos & Videos
It's a great trampoline now it's together. Some parts arrived deformed and so had a lot of issues assembling it which was disappointing at first, but Vuly worked hard to rectify the matter
Extremely happy with our purchase. Ordered the Vuly Thunder XL Trampoline during a sale. Trampoline was in stock & dispatched within 24hrs of online purchase, resulting in a quick delivery.
We (my husband & I) followed the paper instructions that came with the trampoline & had no issues. Took about 2 1/2-3hrs to build. I was actually surprised how easy it was to put the trampoline together. Although we did follow the instructions to a tee. There were no missing or broken parts. The trampoline looks amazing, especially loving the shade cover. ...
- Thunder Extra Large
Delivery is hopeless
Waiting for over a week management needs to have a hard look at their poor hopeless system
1 ordered product over a week ago it was in stock brisbane we live in Brisbane
2 they state delivery’s between 6am and 6 pm if you are not their then it is taken back to depot we sent email stating we are in gated complex and need date and time of delivery not too much to ask
Change your delivery company
3 after waiting for a week and calling their customer service talking to a very rude person I was told that they are very busy and we should receive it before xmas
4 would never buy anything of this company again hopeless still waiting
5 asked to speak to managers told not available
Purchased in November 2020.
We love vuly and recommend them to everyone! The tramps are big enough for all our children so they are building their sibling relationship together at the same time as building core muscles.
Purchased in October 2020 at Vuly Play Online store for $2,500.00.
Great for babies even!!!!!
After starting gymnastics at a club with my 3 month old I knew I wanted to get a good trampoline for Miss J before she was 1. And with the club shutdown due to COVID19, I decided to order one when she was 8 months old since she absolutely loves bouncing! It is safe and now she is just about walking at 9.5 months it is such a fun outdoor activity and a great way to bond and have fun together! It's the ultimate and will last hee through to adulthood with its quality manufacturing!!!!
Purchased in April 2020 for $2,300.00.
Hours of entertainment
With 4 boys under 10 in the house a solid trampoline is a must and Vuly definitely delivers. The size of trampoline accommodates numerous kids whilst being in a safe environment. Worth the investment!!!
Purchased in November 2019.
Wonderful trampoline!! The kids and I have spent hours playing on the trampoline these holidays. The bounce is much better than any trampoline we have had before. The shade cover provides a cool hang out at any time of day. We had a minor issue with our delivery (one box missing). I contacted Vuly and they had the missing box delivered the next day!!!
Purchased in September 2019 at Vuly Play Physical store for $1,700.00.
WORST Customer Service Ever
I will never deal with this company again. Terrible customer service! There was a mistake on our order and we requested a change and they refused to fix it. If you must buy one get it second hand or go with another brand. In hindsight I wouldn't buy something like this from an online company.
Purchased in September 2019.
Great Tramapine, very bouncy and easy to build
Haven't had a huge amount of time to use the new trampoline because we've had terrible weather since building it. My daughter absolutely loves it though. Even though it was covered in snow she still wanted to jump on it.
Purchased in August 2019 at Vuly Play Online store for $1,599.00.
Good trampoline, a few flaws
I purchased the Vuly Thunder in 2014. It is a great trampoline, very springy and sturdy. My kids love it, as do I. The only issue I have with it is that, not long after I purchased it, the mat would leave our feet and clothes black., it's very dirty. We have tried scrubbing it but no matter how much cleaning it doesn't make a difference. After chatting to Vuly about this they say it's a common complaint they do receive from people and they just recommended cleaning it....that doesn't work. Very disappointing dur to the price you pay for it. It is also extremely time consuming to put together so if you can, pay someone to do it for you, it will be worth the money!
Purchased in July 2014.
Exceptional Product & Exceptional Service
Our 3 kids absolutely love the Thunder and we find it to be safer and more user friendly than a regular trampoline. Taylah was fantastic to deal with and professional.
Purchased in July 2019 at Vuly Play for $1,799.00.
Awesome - 12 months on
My boys received a Vuly Thunder Christmas 2017 and 12 months on it looks as good as it did when we put it up. 3 boys and their friends jumping on a trampoline, wrestling, flipping, using the Vuly Deck and Vuly Basketball ring on a daily basis and it has stood the test of time. Worth every cent!
Our kids LOVE their Vuly trampoline. We went with the XL size which is massive and perfect for both single and multi-person use. It is super safe and very sturdy. We also love the sunshade and the spray mister for the very hot days. Highly recommend to anyone wanting to buy a trampoline for kids of all ages.
- Thunder Extra Large
childrens birthday present
We wanted to buy our twin girls a present that would keep them active purchased Thunder XL pro three weeks ago still waiting for all the boxes to arrive customer service is terrible getting no reel feedback just getting told box is lost in transit this has now been two weeks for the missing box they are claiming it under warranty I thought once you have received the whole product and assembled then you could put a claim in.
You might find this interesting
I like my trampoline, thats all good. BUT interestingly when we were setting up we had quite a bit of trouble and started googling reviews finding only good ones everywhere and no help whatsoever with set-up ( all the videos make it look super-simple) for two adults it was hard work. A couple of weeks later I get an email from Vuly ' your chance to win the entire cost of your trampoline back after you review it and share the link with us' So. There might be something behind all the effusive reviews. Also be aware that the 'free shipping' is qu...ite frankly, not true. Then if you manage to negotiate anything with them and try to pay by bank transfer to avoid a hefty credit card charge, any offer that have made is negated. I bought it anyway, but really didn't come away from the purchase process feeling very good about the company. And obviously most of the 'jumping' images are photoshopped. Obvious, but annoying none the less.
Questions & Answers
We have had our Vuly Thunder for a few weeks and have realized our daughter is having an allergic reaction perhaps to the terylene in the netting? She is itchy and scratching to the point she cannot sleep. Has anyone else had this type of reaction to this product?
Thank you for your question.
We have sold our Silk terylene nets since 2008 and to be honest, this is the first time we have come across this type of inquiry!
We do have, however, have two different types of netting materials that we use for our new trampolines which might be able to be used on your trampoline (depending on size/model)
I have sent you a PM and would love to look into this further for you.
Hi, haven't seen a PM. We have a Thunder XL purchased from Flaman Fitness in Saskatoon on August 5. We have instructed our daughter to stay off the trampoline to make sure that the reaction is from the material in the netting. We will not know for a couple days yet. If it is, is there another option for this make and model?
Thanks for your prompt reply!
Get an answer from our members and Vuly Play representatives
|Max User Weight||150 kg|
|Type||Above Ground and Spring-Free|
|Spring Count||64 springs|
|Safety Net Height||180 cm|
|Total Height||282 cm|
|Mat / Frame Height||89 cm|
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