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Vuly Thunder Large

Vuly Thunder Large

4.1 from 158 reviews · View Statistics
Listing monitored by Vuly Play

Reviews

  • Build Quality
    1.0 (1)
  • Value for Money
    1.0 (1)
  • Safety
    3.0 (1)
  • Ease of Assembly
    3.0 (1)
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Bek43
Bek43Greater Melbourne (Metropolitan), VIC
  • 5 reviews

fell apart after 2 years of use

published

I was disappointed when the springs started snapping and other parts of the trampoline started falling apart after only 2 years of use. I contacted support and found the springs only have a 12 month warranty and are of course expensive to replace. The whole thing started feeling unsafe like the rest of the springs were going to start randomly snapping. I just would have expected longer out of a trampoline of this value.

Purchased in June 2018.

Build Quality
Value for Money
Vuly Play
Vuly PlayVuly Play
MazL
MazLSYDNEY

Great trampoline but terrible follow up and service beware of the warranty clauses

published
Vuly Play
Vuly P.Vuly Play

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0.0
(1,234)
Lauren n
Lauren nMid North Coast, NSW

Horrible to assemble

published

Injuries in our house too from assembly, nearly a broken sternum (and marriage) after this assembly. We have the shade cover waiting to go on but after 4 attempts I think it will stay in our cupboard for a while.
On the positive side it's a great trampoline once assembled.

Vuly Play
Vuly P.Vuly Play
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Questions & Answers

RJJ
RJJasked
Thunder Large

Hi Vuly
We have only had the Thunder a few weeks and the first leaf spring has snapped! Very concerned as note this has happened to a few others?? Also in Vic - kids like caged animals and waited weeks for delivery... now a 2 weeks wait for the broken spring, so very disappointing as we approach school holidays!! Can they jump with one missing spring? What assurance do I have that this wont keep happening??
So very disappointed!!

5 answers
RJJ
RJJ

On closer inspection looks like some of the springs appear tighter than others? Should they be more even? Will the others also snap? Very concerned - pls reply!

Vuly Play
Vuly PlayVuly Play

Hello RJJ,

Thank you for contacting us and I apologise for the issues that you have been experiencing.

If you could please send an email to reviews@vulyplay.com, along with your order number, I will organise for a service representative to contact you about this.

Again I do apologise for any inconvenience.

Cheers, Claire

OST
OST

This appears to be a serious design flaw, which perhaps coincidentally generates revenue for Vuly as replacement springs need to be purchased (with postage making up 50% of the replacement cost for 10 springs) . We assembled our Vuly Thunder (Med.) in Feb 2020 ; and already 3 springs have snapped in half at the point where they touch the frame. We purchased the trampoline in mid-2018 so Vuly advised that even though it was assembled from new less than 9 months ago; the springs are not covered by warranty.

There are 42 springs which would cost $250+say $50 postage under warranty (its $25 to post 10) - if they fail at the rate they have done so far, this should be factored into nay buying decision.

Currently corresponding with Vuly, and I find the position that a major component is only guaranteed for 1 year highly suspect.

Colleen T.
Colleen T.asked
Thunder Large

Hi
Can you please tell me if the springs are the same for the vuly thunder and the vuly thunder pro please

What is the difference between both these trampolines please and
Thank you
Colleen

2 answers
Vuly Play
Vuly PlayVuly Play

Hello Colleen,

Thank you for contacting us.

The main differences between the Thunder vs Thunder Pro, apart from the price difference are:

1. The Thunder Pro frame has a matte-black powder coated finish.

2. The Thunder Pro features a softer netting made of soft terylene.

3. The Thunder Pro has full-length leaf springs, whereas the Thunder's leaf springs are half the size. This creates a larger potential for bounce.

Should you have any further questions about this, please contact our friendly customer service team on 1300 667 514.

Cheers, Claire :)

Colleen T.
Colleen T.

thank you

Lee H.
Lee H.asked
Thunder Large

Anyone having problems with springs deforming and snapping?

7 answers
gloria m.
gloria m.

no deforming but 3 springs snapped so far. Waiting for vuly to get back to me re solution.......cannont keep happening

Lee H.
Lee H.

I’ve gone through 12 springs snapping so far. I have 4 more that are bent out of shape.
I’m at the point where I’m just going to junk it and buy another brand.

card
card

i have gone through 14 springs over 5 mths, its a defective design as the weight is not transfered over entire spring but flexs on where spring bends over the circle frame. Always breaks on that spot.

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Vuly Thunder Large

Details

Compare all 4 Vuly Thunder
CategoryTrampolines
Price (RRP) $1,549.00
ShapeRound
Safety WallsYes
Max User Weight 150 kg
TypeAbove Ground and Spring-Free
Spring Count56 springs
Dimensions
Safety Net Height 180 cm
Width 367 cm
Total Height 282 cm
Mat / Frame Height 89 cm
Depth 367 cm
Compare all 4 Vuly Thunder
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