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Vuly Ultra Large Questions & Answers
2 questions from our users
Hi, will the shade cover and tent for the large Ultra also fit a large Lift?
Hi Faera,
Thank you for contacting us and I apologise for the delay in response.
The Ultra is a different shape to the Lift so the shade cover and tent walls would not be compatible.
Should you have any other questions or require further assistance, please contact our customer service team on 1300 667 514.
Cheers, Claire
Unsure how to assemble the ultra large. The instructions say ensure the punchlines are facing upwards but then there is only 3 holes on top and 4 underneath and the little holes for the springs are so far away from the T joiner like it has in the video and the instruction manual. Please help! It’s a birthday on Tuesday and am going to have one upset little girl!
Hi Laura,
Thank you for contacting us.
If you look at our online instructions and installation video there is a disclaimer that states for the S, L & XL Ultra trampolines the punch hole may be on the top of the frame tube or underneath. It does not matter, please attach the spring to the hole located underneath the frame tube closest to the T-Joiner.
https://www.vulyplay.com/en-AU/installation
I do apologise for any inconvenience. Please let us know if we can be of any further assistance on 1300 667 514.
Cheers, Claire
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