Solid quality and great customer service
I bought this medium size one less than two years ago. I decided to buy Vuly because it had a few great reviews and it had a good price back when I bought one. Overall I’m happy with the product even though I’m a bit concerned that the quality of padding mat got deteriorated over the Sydney summer sun.
Purchased in November 2018 for $499.00.
Great trampoline, larger than expected
Fantastic family trampoline. Came with the tent option, which has been so much fun. We loved sleeping in the tent overnight!
It is larger than I’d realised, but with a 12 year old using it the extra size has been great.
It is quiet heavy, which makes it stable and secure.
Purchased in December 2019 at Vuly Play Online store.
- Ultra Medium
For the money, expected better quality
Bought the Vuly ultra as part of a pre Christmas sale that came with a bonus shade cloth and basketball back board kit. Unbeknownst to us, but Vuly would have well known when they packaged this up, you can’t use the shade cloth with the basketball kit. It’s one or the other, they can’t be used together. Attempted to get it swapped with Vuly since they sent me two bonus products which can’t be used together and they basically said tough luck. Feel like I was defrauded as no where did it mention this when I saw the package.
On top of that, the ...shade cloth sags in the middle meaning the kids whack their heads on it. For the money I paid I expected much better quality or else I would have gone for a cheaper alternative. In summary, save your money and look for a cheaper alternative. Vuly shows they don’t care what they package up and the quality of the accessories are average. Trampoline does what it’s supposed to do, will see how it lasts.
Purchased in October 2019 at Vuly Play Online store for $699.00.
Find out how Vuly Ultra Medium compares to other Trampolines
Know better, choose better.
Kids love it
I ordered this for my daughters birthday and rang as I was worried it wouldn't arrive but it did. We are still waiting for the trolley to come in stock and will be sent when it is. Kids love playing on it and was a hit at the party!
Purchased in October 2019 at Vuly Play Online store for $850.00.
The reviewer stated that an incentive was offered for this review
- Ultra Medium
Awesome tramp for 2 months. Not anymore.
Purchased the Vuly medium in August, didnt put it up until around 3 weeks later as we were waiting for the cold season to be over with. Was performing great and perfect for the kids until a few days ago the trampoline lifted in the wind, rolled into our house, smashed our windows (lucky nobody was sitting on the couch below) and is now out of shape and with a loose net and poles. I asked Vuly for help and have been told there is nothing they will do.
We saved for months for the tramp and chose vuly more because the customer service and helpfulness of the team looked like something we could trust, if anything were to happen.
$800 gone :(
Purchased in August 2019 at Vuly Play Online store for $774.00.
Questions & Answers
I can’t get the T-Joiners to attach to the curved poles. It’s too tight to fit in. Has anyone else had this problem? I can’t go any further until I resolve this.
We have the same issue- did you come up with a solution?
Same here! Any solutions? Very disappointed as it was our only Xmas present for our kids.
Thank you for your question!
Sorry to hear the difficulties you experienced when installing the trampoline. If this issue has not yet been rectified, please send our team an email to email@example.com and we will have a representative look into this for you.
Apologies for any inconvenience caused!
If you have any further questions or wish to discuss further, please don't hesitate to contact our team directly on 1300 667 514.
:) Cheers, VulyPlay
Vuly accessorise page says the ladder is “Compatible with Lift and Lift Pro”. However, one reviewer here mentioned they bought the ladder for the Ultra.
Can anyone confirm if the ladder is definitely compatible with the Ultra? We are looking at the Medium if that makes a difference.
Get an answer from our members and Vuly Play representatives
|Max User Weight||150 kg|
|Type||Above Ground and Coil Springs|
|Spring Count||42 springs|
|Safety Net Height||175 cm|
|Total Height||281 cm|
|Mat / Frame Height||91 cm|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.