4 questions from our users
The netting near the door entry seems quite lose, and as a result it's easy to hit the two poles either side of the door from within the trampoline. On the other side the netting is tighter and you can't hit the poles. Just wondering if I've installed anything incorrectly or if this common on other people's trampolines too. Thank you.
This doesn't happen on our trampoline. If you are sure you installed it properly I would contact vuly and tell them it is faulty.
Good to know, thanks for the reply
Thank you for contacting us.
Please ensure that your net poles are fully inserted into the T-Joiners and that there is no groove visible on your net poles. This should make your shade and net taut.
If this does not rectify your issues, please contact our service team on 1300 667 514.
What age kids would it go up to? Is it big enough to do flips?
Thank you for your question!
There is no maximum age limit, just a maximum weight rating which can hold up to 150kg!
It is possible to do flips on the small, however, it would be quite difficult and you would probably want to look into getting a medium sized trampoline if the kids will be wanting to do flips etc.
Please feel free to contact our friendly service team on 1300 667 514, if you have any further queries.
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