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Vuly Ultra Small

Vuly Ultra Small

4.5 from 19 reviews · View Statistics

Reviews

4.5

19 reviews
  • Build Quality
    1.0 (1)
  • Value for Money
    1.0 (1)
  • Safety
    2.0 (1)
  • Ease of Assembly
    2.0 (1)
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Kate M

Kate MDarling Downs, QLD

Bad Quality and Terrible Customer Service

published

My 2 primary school girls got this for Xmas 2018 and the d shackles turn around and make the springs so loose they just fall off. Safety padding has ripped and the shade cover Sags down the middle. Have contacted Jordan at Vuly via email numerous times regarding the spring issues and I got told that it’s normal?! Really?! For $609 my springs are supposed to fall off?! And what about the other issues? Wish I had of just bought a cheaper one because it would probably be better quality!

Purchased in December 2018 for $600.00.

Build Quality
Value for Money
Safety
Ease of Assembly
Incentivised ReviewNo
Main User(s)Child (5 - 11)
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1 comment
Vuly Play
Vuly P.Vuly Play
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Questions & Answers

Roger

Rogerasked

Ultra Small

The netting near the door entry seems quite lose, and as a result it's easy to hit the two poles either side of the door from within the trampoline. On the other side the netting is tighter and you can't hit the poles. Just wondering if I've installed anything incorrectly or if this common on other people's trampolines too. Thank you.

3 answers
namenamename
namenamename

This doesn't happen on our trampoline. If you are sure you installed it properly I would contact vuly and tell them it is faulty.

Roger
Roger

Good to know, thanks for the reply

Vuly Play
Vuly PlayVuly Play

Hello Roger,

Thank you for contacting us.

Please ensure that your net poles are fully inserted into the T-Joiners and that there is no groove visible on your net poles. This should make your shade and net taut.

If this does not rectify your issues, please contact our service team on 1300 667 514.

Cheers, Claire

danyal

danyalasked

Ultra Small

Tramp is great. Shade cover though sags and is not a snug fit. It droops between poles and sags on one end. Is it supposed to be a tighter fit?

No answers
Ollie's mum

Ollie's mumasked

Ultra Small

Generally how long does it take to assemble?

1 answer
Kirsty
Kirsty

We have the ultra medium. It took 3 people a couple of hours to assemble

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Details

Compare all 4 Vuly Ultra
CategoryTrampolines
Price (RRP) $749.00
ShapeRound
Safety WallsYes
Max User Weight 150 kg
TypeAbove Ground and Coil Springs
Spring Count42 springs
Dimensions
Safety Net Height 175 cm
Width 270 cm
Total Height 281 cm
Mat / Frame Height 91 cm
Depth 270 cm
Compare all 4 Vuly Ultra

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