Reviewer Photos & Videos
Wish we had bought this sooner!
Our Vuly trampoline has been an amazing investment. We The kids love playing on it, meaning they are outdoors and active most of the day.
The quality of the product is exceptional and my husband was able to assemble it with ease.
The customer service was wonderful too, and delivery was within the estimated time frame.
Bigger than expected
Used by my 10 year old son, sturdy but still easy enough to be moved if needed. Takes a bit to set up but once done it is sturdy and. We also got the tent for sleepovers
Purchased in April 2020 at Vuly Play Online store.
- Ultra Small
We bought a small vuly ultra trampoline as Christmas present for our 2 year old boy and he loves it. The product delivery was quick. It was easy to assemble which took my husband and I about 1.5 hours. The trampoline was sturdy and reliable, which stayed firm even when I jumped with my son. The product come with a free camping set. We only installed the top cover so far which was perfect to keep it clean and add some shade to it. Overall we had so much fun with it.
I only have 2 concerns. (1) There are still some small gaps between the jumpi...ng mat and the steel structure which can hurt if a a child put their fingers in and cannot pull out. (2) Also there is a warning that it is not for children under 6 which was not explicitly mentioned on the website when we bought it. We only realised this after we finished assemble the trampoline. After some research we still decided to let our kid play with it under strict supervision. So, please do your research and make sure you are comfortable with this warning before paying the money as it is not cheap.
Purchased in November 2019 for $599.00.
Solid quality and great customer service
I bought this medium size one less than two years ago. I decided to buy Vuly because it had a few great reviews and it had a good price back when I bought one. Overall I’m happy with the product even though I’m a bit concerned that the quality of padding mat got deteriorated over the Sydney summer sun.
Purchased in November 2018 for $499.00.
Spring and mall anchor design is an ongoing problem
Due to the way the springs anchor to the trampoline matt the triangle shaped holding anchor that is attached by material to the trampoline matt is able to rotate to the long axis stressing the spring causing it to fail. My heaviest child is 40kg. There may at times be a 4 year old that co jumps but 80% of the time single jumper. Each spring that fails stresses the nearest springs leaving gaps in the matt and the chance of falling through. I have replaced 10 springs and a matt 3 months ago and have already had another 12 fail.
Purchased in November 2018 at Vuly Play Online store for $650.00.
Great trampoline, larger than expected
Fantastic family trampoline. Came with the tent option, which has been so much fun. We loved sleeping in the tent overnight!
It is larger than I’d realised, but with a 12 year old using it the extra size has been great.
It is quiet heavy, which makes it stable and secure.
Purchased in December 2019 at Vuly Play Online store.
- Ultra Medium
For the money, expected better quality
Bought the Vuly ultra as part of a pre Christmas sale that came with a bonus shade cloth and basketball back board kit. Unbeknownst to us, but Vuly would have well known when they packaged this up, you can’t use the shade cloth with the basketball kit. It’s one or the other, they can’t be used together. Attempted to get it swapped with Vuly since they sent me two bonus products which can’t be used together and they basically said tough luck. Feel like I was defrauded as no where did it mention this when I saw the package.
On top of that, the ...shade cloth sags in the middle meaning the kids whack their heads on it. For the money I paid I expected much better quality or else I would have gone for a cheaper alternative. In summary, save your money and look for a cheaper alternative. Vuly shows they don’t care what they package up and the quality of the accessories are average. Trampoline does what it’s supposed to do, will see how it lasts.
Purchased in October 2019 at Vuly Play Online store for $699.00.
- Ultra Small
Great trampoline with just a few issues
Bought this trampoline for Christmas for my two young kids. It came fast and on time, very friendly phone operators helped us out in making sure of this and several emails made sure we had all that we needed to put it together. We checked out the online assembly guide before we started and although in the end, the tamp went together fine, the written instructions differ from the video instructions and neither of them deals with the separate orange tabs on the mat. This is a minor issue though.
Quality-wise the trampoline is safe, hardy and the ...
Purchased in December 2019 for $674.00.
- Ultra XL
Best thing iv bought in a long time!!
Bought this trampoline for my 4 active kids! Best thing iv bought it keeps them going for a long time! Kids love having cousins over cause it fits them all at the same time!
Purchased in November 2019 at Vuly Play Online store.
Feels strong and sturdy. Withstands our four kids and Dad! Came with tent bundle that the kids love! No sagging in the Matt, looks great. Super happy with this product!
Purchased in December 2019 at Vuly Play for $1,049.00.
Kids love it
I ordered this for my daughters birthday and rang as I was worried it wouldn't arrive but it did. We are still waiting for the trolley to come in stock and will be sent when it is. Kids love playing on it and was a hit at the party!
Purchased in October 2019 at Vuly Play Online store for $850.00.
- Ultra Medium
Awesome tramp for 2 months. Not anymore.
Purchased the Vuly medium in August, didnt put it up until around 3 weeks later as we were waiting for the cold season to be over with. Was performing great and perfect for the kids until a few days ago the trampoline lifted in the wind, rolled into our house, smashed our windows (lucky nobody was sitting on the couch below) and is now out of shape and with a loose net and poles. I asked Vuly for help and have been told there is nothing they will do.
We saved for months for the tramp and chose vuly more because the customer service and helpfulness of the team looked like something we could trust, if anything were to happen.
$800 gone :(
Purchased in August 2019 at Vuly Play Online store for $774.00.
Brilliant trampoline - fantastic service
Fantastic customer service experience buying this trampoline. The kids absolutely love it and have said it is better than an other well known and more expensive trampoline brand. Would definitely recommend.
Purchased in September 2019.
Excellent customer service from Jeff at Vuly, thank you for looking after us and we are very excited to get our trampoline this week for our twins birthday next month.
Purchased in November 2019.
Overpriced traditional spring trampoline
It is a spring trampoline just like the cheap version but with a heavier price tag. After sales support is even more disappointing. Choose carefully because once its delivered - they dont want anything to do with you.
Purchased in August 2019 at Vuly Play Online store for $1,000.00.
Questions & Answers
If you want to use the trampoline without the net, how would i stop water from going down into the t joiners. Is there plugs you can get
We recommend for safety and warranty reasons to use the trampoline with the netting. Unfortunately, we don't have an alternative method.
Apologies for any inconveniences caused.
If you have any further questions, feel free to contact our team on 1300 667 514.
Hi, will the shade cover and tent for the large Ultra also fit a large Lift?
Thank you for contacting us and I apologise for the delay in response.
The Ultra is a different shape to the Lift so the shade cover and tent walls would not be compatible.
Should you have any other questions or require further assistance, please contact our customer service team on 1300 667 514.
The netting near the door entry seems quite lose, and as a result it's easy to hit the two poles either side of the door from within the trampoline. On the other side the netting is tighter and you can't hit the poles. Just wondering if I've installed anything incorrectly or if this common on other people's trampolines too. Thank you.
This doesn't happen on our trampoline. If you are sure you installed it properly I would contact vuly and tell them it is faulty.
Good to know, thanks for the reply
Thank you for contacting us.
Please ensure that your net poles are fully inserted into the T-Joiners and that there is no groove visible on your net poles. This should make your shade and net taut.
If this does not rectify your issues, please contact our service team on 1300 667 514.
Get an answer from our members and Vuly Play representatives
|Max User Weight||150 kg||150 kg||150 kg||150 kg|
|Type||Above Ground and Coil Springs||Above Ground and Coil Springs||Above Ground and Coil Springs||Above Ground and Coil Springs|
|Spring Count||70 springs||42 springs||42 springs||56 springs|
|Safety Net Height||175 cm||175 cm||175 cm||175 cm|
|Width||427 cm||270 cm||323 cm||359 cm|
|Total Height||281 cm||281 cm||281 cm||281 cm|
|Mat / Frame Height||91 cm||91 cm||91 cm||91 cm|
|Depth||427 cm||270 cm||323 cm||359 cm|
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