WA Bathrooms

I used WA Bathrooms for a bathroom and then a laundry renovation. They use a HIA contract so you assume they are registered, this was my first mistake as I never verified. During the bathroom renovation, I made an inspection when I arrived home every evening and took photographs of their work in progress, this was useful information to get the numerous faults repaired. The laundry renovation resulted in the flooding of my property, they told me to use my home insurance but I pushed them to use their insurance that probably resulted in fraud as...

Terrible to deal with. Untrained and unqualified staff.
They have been taken to the Building Commission many times by unhappy customers. Including by me.
The owner will not take responsibility for mistakes.
Avoid this company. The high reviews for them on this site were written by themselves.

Design ideas were not followed through, despite the project manager saying yes to everything. Wrong bathtub used and installed wrong way. Made excuses to why it couldn't be installed the other way. Apparently, the original drain hole is facing this way. Well here is a pic of my old bathtub and it's facing that way, just admit you messed up. Made a nib wall when I didn't ask for it. Leaking pipes, new tapware scratched. Was told a step down shower was possible and yes they could do it. Didn't happen because blah blah. If you can't do it, tell me...

(The Owner/Director) Mr Know it all, Only thing he know's is how to design and completely ruin a renovation. WA Bathrooms completed my bathroom renovation, and my lord where do i start. They tiled my bathroom with the wrong tiles?? my vanity was out of plumb.
The donkey installed a hobless shower without informing me i would need a reflux valve as my insurance would not cover me if my house were to flood, this was another $1200 on top of all his other variations i was surprised with. I had so many other surprises that cost me big $ due to him not actually knowing what he was talking about.
Congratulations Mr Knows absolutely nothing

The owner wouldn't answer calls or emails. He also severely under-quoted us. We showed him what we wanted from his brochure and he measured up, but then everything from the range the quote was supposedly based on was an additional cost. There were frequent internal mistakes and miscommunications and the project ended up being delayed by about 2 months.

Did work for them and still haven't been paid....scum of the earth!

Totally disorganized, no communication, supervisor [name removed] (Perth Bathrooms Pty Ltd) spat the dummy and pulled out. Ordered bathroom renovations well before the start job in October. No accessories were ordered before job started. The owner [name removed] would not answer the phone, mostly by SMS. Not at all happy with the way they run the business.
Plumber came out to disconnect bathroom taps etc, he also spat the dummy, as we asked for a sheet of plastic to be put up between bathroom and bedroom. We were not happy.
[name removed] owner of WA Bathrooms played games in sending back deposit which we still do not have. Fool.
Do not use this company as totally disorganized.

Firstly the renovation turned out nice but not after complete disorganisation which added weeks to the estimated time period. Workmen turned up when product hadn’t been delivered and had to be rescheduled, workmen didn’t turned up when they were scheduled in, product delivered that didn’t belong to us. Tradies getting upset about being mucked around. Twice they fired their foremen! Now we have 2 issues, one of which is significant. We contacted them 4 weeks ago and still waiting for them to come out and have a look. During the renovation one...

I’m so pleased with my new bathroom! Thank you so much guys for your professionalism and patients with us. The result in incredible

We are very impressed with our new bathroom and have had so many positive comments from family/friends who say it looks like a luxury hotel bathroom. We wish we had done it sooner. The final product is just how we imagined - with any renovation project issues will arise but anything that came up was actioned/fixed immediately. The staff were helpful and genuinely nice. The trades were professional and ensured we understood the options for how things could be done.

My wife and I renovated mid 2017 with the WA Bathrooms team and the workmanship was spot on. (sorry WA Bathrooms for taking so long to put up this review as promised). We had a small delay on the basin as what we picked was out of stock but other than that all went as we expected. They have our vote that’s for sure.

Our new bathroom looks amazing. It was completed on time and at a high standard. Although we are happy with the final product, there were some communication issues along the way that let us down but, overall, we feel like these issues were a blip in an otherwise wonderful experience. Would recommend; however, more timely and clear communication would have made it outstanding.

We had a great experience for my ensuite and laundry renovations. It was finished on time and on budget. Very happy with the company we chose.

WA Bathrooms did a fantastic job of our bathroom, ensuite and Laundry renovations. It took just over 4 weeks for the bathroom and laundry with the ensuite was around the same. Polite and professional. We couldn’t have asked for more.

I couldn’t be happier with my new bathroom renovation. After 3 different quotations we chose WA Bathrooms and didn’t regret our decision, stress free, quality work, total clean up afterwards, very happy.