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WA Fibreglass Pools

WA Fibreglass Pools

2.3 from 9 reviews · View Statistics
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Reviews

3.0
6 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(3)
  • Value for Money
    3.2 (5)
  • Cleaning & Maintenance
    3.2 (5)
  • Product Quality
    3.4 (5)
  • Return Claim MadeYes (0) · No (6)
  • Warranty Claim MadeYes · No (6)
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Kate
KatePerth, WA
  • 3 reviews

Brilliant service

published

Experience in the showroom was easy and not pushy at all. Pricing was very competitive. Install was so stress free and enjoyable. Company has been professional and extremely easy to communicate with.

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Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Don'tBuy
Don'tBuyPerth, WA

Terrible Service and Product

published

When buying the pool we were told to contact them with any concerns we had, they were there to help. Pool then installed, had problems from day one including selling us pumps etc that were not suitable for its location, discolouring of the pool happening with just a week or so after purchase. Tried calling not returning calls and not interested in helping. Would not recommended to anyone.

Value for Money
1/5
Cleaning & Maintenance
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Poor customer service.

published
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Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Alison Craig
Alison CraigPerth, WA

Long weekender

published

We went round all the pool shops and found these guys were the best people to deal with! We instantly jelled with the salesman Steve, who wasn’t pushy & listened to what we wanted & totally made it all work with the space we had.
Rob, did an excellent job of overseeing the whole installation. The young guy who did the pencil compaction was very good at his job.
The chemical handover by Steve was fantastic & extremely valuable for someone like us, with little knowledge of pools/ chemicals/ maintenance
Kelli in the office was great, we had a couple of issues which were dealt with straight away
We were very impressed overall and in particular with one of the owners appearing to oversee installation. We highly recommend this company

Value for Money
4/5
Cleaning & Maintenance
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Best service we have ever received from any company

published

From the first visit to their yard/show room to the glass fence installation we were treated like the most important clients they had, the guy's who excavated the pool installed it ,the pencil compaction,the hand over guy , the paver and glass fence installers they recommended all first class on time within budget neat tidy and friendly. And we would be remiss not to thank the legend ROB thank you all so very much.
Bill &Julie

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Value for Money
5/5
Cleaning & Maintenance
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Gaz
GazPerth, WA
  • 3 reviews
  • 3 likes

Unexperienced staff and terrible service

published
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Value for Money
1/5
Cleaning & Maintenance
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool and Servicing
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Questions & Answers

John William
John Williamasked

Well I was going to see these guys tomorrow about getting a pool. Thank you all of you and your reviews have save me money and an oblivious long turn future headache.

I hope all your problems getting sorted

No answers
Madchef
Madchefasked

Did you sort your Pool out ?? What Happened .

No answers

Get an answer from our members

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